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Surabaya River View Hotel

3.0 star property

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Photo gallery for Surabaya River View Hotel

Poolside bar
Reception
Executive Suite
View from property
Breakfast buffet

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
73-75 Jl. Genteng Kali, Surabaya, Jawa Timur, 60275
  • Tunjungan Plaza
    ‪12 min walk‬
  • Grand City Surabaya
    ‪18 min walk‬
  • Surabaya Plaza Shopping Mall
    ‪3 min drive‬
  • Surabaya (SUB-Juanda)
    ‪39 min drive‬

Room options

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • 20 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 20 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

Surabaya River View Hotel

Hotel with free valet parking, near Tunjungan Plaza
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a children's pool. Change of towels is available on request.
Surabaya River View Hotel offers 63 air-conditioned accommodations with minibars and safes. 42-inch LED televisions come with digital channels.

Bathrooms include showers with hydromassage showerheads, slippers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
During your stay at Surabaya River View Hotel, you're just a quick walk from Taman Hiburan Rakyat. Features include free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking
  • Enjoy a bite to eat at SkyLites Coffee & Bistro, a bistro with pool views
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Just a 1-minute drive from Tunjungan Plaza and 13 minutes from Pakuwon Mall
Surabaya River View Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Surabaya hotel.

SkyLites Coffee & Bistro - This poolside bistro serves light fare only. Guests can enjoy drinks at the bar.
Bengawan Solo Restaurant - This buffet restaurant serves breakfast only. Open daily.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured valet parking on site
  • Limited on-site parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • SkyLites Coffee & Bistro
  • Bengawan Solo Restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Tile flooring in room

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LED TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Surabaya River Hotel Surabaya
Surabaya River View Hotel Hotel
Surabaya River View Hotel Surabaya
Surabaya River View Hotel Hotel Surabaya

Surabaya River View Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

4.0/10

Cleanliness

5.0/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Hiroshi

Stayed 3 nights in Sep 2024

4/10 Poor

Mireia

Disliked: Cleanliness
Laa habitaciones necesitan una mano de pintura, están todas las paredes manchadas. Al meternos en la cama a las 11 pm, nos dimos cuenta que las sábanas estaban manchadas y tuvo que venir el chico de recepción a cambiarlas pero nos puso unas que estaban "menos manchadas"!!! ya que el mismo chico nia dijo que todas estaban parecidas.... ¡lamentable! Además, necesitaba lavarme el pelo y pedí un secador de pelo en recepción, pero el chico me dijo que estaban todos "ocupados" y ya eran las 11 pm! Vaya que habia huéspedes que después de utilizarlos, se los habian quedado toda la noche. Una falta de control por parte de recepción, necesitaba lavarme el pelo y no pude!! A todo esto, no he recibido ninguna disculpa ni ningunacompensación por parte del hotel al hacer el check out.
Stayed 1 night in Sep 2024

10/10 Excellent

Yuni Sari

Stayed 1 night in Jul 2024

2/10 Terrible

Merone

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propreté inacceptable
L eau de la piscine étant sale et le fond de piscine jaunâtre , impossible pour nous de nous baigner dedans avec la chaleur extérieur .nous avons decides de demander à hôtel.com le changement d hôtel avec un remboursement , ni l’ hôtel ni le site hôtel. Com nous ont remboursé et pourtant nous avons pris via le site un autre hôtel plus chère avec pour l histoire avec une piscine digne de propreté . Pour information la nourriture proposée au bar terrasse n est pas non plus à la hauteur du prix proposé et ni de qualité en rapport au pseudo standing de l hôtel . Déception totale Pour la prestation des deux sites.
Stayed 3 nights in Apr 2024