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PrimeBiz Hotel Surabaya

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for PrimeBiz Hotel Surabaya

Front of property – evening/night
Lobby
Superior King Room
Lobby sitting area
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking included
  • Breakfast available
  • Room service

Explore the area

Map
Jl. Gayung Kebonsari no. 30, Surabaya, East Java, 60235
  • Al Akbar Mosque
    17 min walk
  • Petra Christian University
    4 min drive
  • City of Tomorrow
    5 min drive
  • Surabaya (SUB-Juanda)
    13 min drive

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 3 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

  • 2 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Dining

Midtown Residence Surabaya

Pool
Kids pool
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (29)
The price is €32
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Midtown Residence Surabaya

About this property

PrimeBiz Hotel Surabaya

Hotel with a full-service spa, near Al Akbar Mosque
Along with a full-service spa, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
PrimeBiz Hotel Surabaya offers 153 air-conditioned accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sekar Arum. Services include massages. The spa is open daily.
During your stay at PrimeBiz Hotel Surabaya, you'll be within walking distance of Al Akbar Mosque. You'll find features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Breakfast served daily for a fee
  • Indulge with massages at Sekar Arum
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Al Akbar Mosque and a few minutes from City of Tomorrow
  • Airport shuttle service available for a fee
PrimeBiz Hotel Surabaya offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Spa services, multilingual staff, and concierge services are also featured at the business-friendly PrimeBiz Hotel Surabaya. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Surabaya hotel.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM.
PrimeBiz Hotel Surabaya has a restaurant on site.
Room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: IDR 75000 for adults and IDR 37500 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 7

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Mini fridge
  • Paper towels

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 300000.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 100000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately IDR 75000 for adults and IDR 37500 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Rollaway bed fee: IDR 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
PrimeBiz Hotel Surabaya offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

PrimeBiz Surabaya
PrimeBiz Hotel Surabaya Java
PrimeBiz Hotel Surabaya Hotel
PrimeBiz Hotel Surabaya Surabaya
PrimeBiz Hotel Surabaya Hotel Surabaya

PrimeBiz Hotel Surabaya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent people and service
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast selection, and staff were superb. Special mention for Ditya on reception who displayed outstanding customer service.
Stayed 4 nights in Jul 2019

8/10 Good

Hiroshi

Business traveller
Liked: Cleanliness, staff & service
部屋もキレイだしスタッフにも問題はありませんが　　防音　との事で期待していたのですが隣の部屋の音や廊下での話し声、たまたま部屋の位置も悪く朝4時20分頃に流れるお祈りの声で起こされたりと騒音には多少問題有り 後　シャワーがホースタイプで良かったのですがお湯の温度調節が難しく時間も掛かる。 でも、悪いホテルではありません。
Stayed 13 nights in Jun 2024

6/10 Okay

frederic, saint leu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hôtel de gamme supérieure, dommage qu’il soit loin de la gare ferroviaire et de l’aéroport. Mauvaise insonorisation des chambres.
Stayed 1 night in Aug 2022

10/10 Excellent

Yoriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
価格が安いのに、十分綺麗だった。
Stayed 1 night in Nov 2018