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Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Novotel Samator Surabaya Timur, you'll be close to Tunjungan Plaza. Free WiFi in public areas, free self-parking and 2 bars are available.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and bicycles to rent
  • Just a 4-minute drive from University of Pembangunan Nasional Veteran and a few minutes from Sepuluh November Institute of Technology
  • Airport shuttle service available for a fee

About the Novotel Samator Surabaya Timur

Location Jl Kedung Baruk 28 Rungkut, Surabaya, 60298

Property Features

Novotel Samator Surabaya Timur offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. There are 10 meeting rooms available. The business-friendly Novotel Samator Surabaya Timur also features an arcade/games room, concierge services, and a fireplace in the lobby. An airport shuttle during limited hours is available for a fee. Free self parking is available. This 4-star Surabaya hotel is smoke free.

  • 1 building
  • 261 guestrooms or units
  • 21 levels
  • 2 bars or lounges
  • Built in 2017
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Arcade/game room

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Surabaya Gubeng Station (8.5 km / 5.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Novotel Samator Surabaya Timur offers 261 air-conditioned accommodations with minibars and complimentary bottles of water. Televisions come with cable channels. Bathrooms include slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Electric kettle
  • Housekeeping (daily)
  • Hairdryer
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

FOOD EXCHANGE – On-site restaurant.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 17

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and over, and the test must have been administered no more than 24 hours prior to check-in.

Novotel Samator Surabaya Timur offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Novotel Samator Surabaya Timur

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and over, and the test must have been administered no more than 24 hours prior to check-in. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Grey water recycling system
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result must be of specific type(s): Antigen
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours
  • Humane animal treatment
  • Minimum age for negative COVID-19 test result requirement: 1
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 145200 per person
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 250000 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Samator Surabaya Timur Hotel
  • Novotel Samator Timur Hotel
  • Novotel Samator Timur
  • Novotel Samator Surabaya Timur Hotel
  • Novotel Samator Surabaya Timur Surabaya
  • Novotel Samator Surabaya Timur Hotel Surabaya

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.