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 Surabaya •1 Room
 Surabaya • 1 Room
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Hotel Neo Gubeng - Surabaya by ASTON

3-star property
Jl. Jawa No.17-19, Surabaya, (01) 562 1066
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3.0 out of 5
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Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Neo Gubeng - Surabaya by ASTON, you'll be within walking distance of Tunjungan Plaza. Free WiFi in public areas, a restaurant and dry cleaning service are available.

  • Free WiFi
  • Enjoy international cuisine while dining at Coffeeology
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 3-minute drive from Tunjungan Plaza and 13 minutes from Pakuwon Mall
  • Airport shuttle service available for a fee

Hotel Neo Gubeng - Surabaya by ASTON ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Neo Gubeng - Surabaya by ASTON

Everyone (1)
3 out of 5
Personnel très accueillant. Alarme en pleine nuit, accidentelle certes mais branle bas de combat. Nettoyage des chambres correct mais le sol colle encore après le passage de la serpillière. .

Posted by , from Toulouse on 25 Jul 2018

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About the Hotel Neo Gubeng - Surabaya by ASTON

Location Jl. Jawa No.17-19, Surabaya, 60281

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Neo Gubeng - Surabaya by ASTON also features spa services, concierge services, and laundry facilities. Smoking is allowed in designated areas at this 3-star Surabaya hotel.

  • 58 guestrooms or units
  • Conference rooms
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Computer for guest use
  • Lift
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Surabaya Gubeng Station (4 km / 2.5 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel Neo Gubeng - Surabaya by ASTON offers 58 air-conditioned accommodations with a safe and complimentary slippers. 32-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Coffeeology – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Neo Gubeng - Surabaya by ASTON

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Neo Gubeng Surabaya Hotel
  • Neo Gubeng Hotel
  • Neo Gubeng Surabaya
  • Neo Gubeng
  • Hotel NEO Gubeng - Surabaya Java
  • Hotel NEO Gubeng Surabaya Java
  • Neo Gubeng Surabaya
  • Neo Gubeng Surabaya By Aston
  • Hotel Neo Gubeng - Surabaya by ASTON Hotel
  • Hotel Neo Gubeng - Surabaya by ASTON Surabaya
  • Hotel Neo Gubeng - Surabaya by ASTON Hotel Surabaya

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.