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G Suites Hotel by AMITHYA

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for G Suites Hotel by AMITHYA

Front of property
Bar (on property)
Mid Gallery
Indoor pool
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Parking included
    Parking included
  • Room service
    Room service

Explore the area

Map
Jl. Raya Gubeng 43, Surabaya, East Java, 60281
  • Submarine Monument
    11 min walk
  • Surabaya Plaza Shopping Mall
    12 min walk
  • Grand City Surabaya
    14 min walk
  • Surabaya (SUB-Juanda)
    36 min drive

Room options

View all photos for Junior Gallery

Junior Gallery

Junior Gallery

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Grand Gallery - Free Minibar

Grand Gallery - Free Minibar

Grand Gallery - Free Minibar

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Mid Gallery

Mid Gallery

Mid Gallery

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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includes taxes & fees
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About this property

G Suites Hotel by AMITHYA

Surabaya hotel in Gubeng with free valet parking and area shuttle service
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a sauna, and spa services.
G Suites Hotel by AMITHYA offers 118 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at G Suites Hotel by AMITHYA, you'll be within walking distance of Tunjungan Plaza. Free WiFi in public areas, free valet parking, and a free area shuttle are available.
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine while dining at G Lounge Kitchen and Bar
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, meeting rooms, and laundry facilities
  • Onsite recreation includes a gym and a sauna
  • Just a 3-minute drive from Tunjungan Plaza and 13 minutes from Pakuwon Mall
  • Free local-area shuttle service
G Suites Hotel by AMITHYA offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Spa services, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly G Suites Hotel by AMITHYA. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this 3.5-star Surabaya hotel.

G Lounge Kitchen and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free valet parking on site
  • Motorhome/coach/lorry parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • G Lounge Kitchen and Bar

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Spa services

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Meeting rooms

Spa

  • Massages

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Paper towels
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at G Suites Hotel by AMITHYA

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 260000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

G Suites
G Suites By Amithya Surabaya
G Suites Hotel Surabaya
G Suites Surabaya
Hotel G Suites
G Suites Hotel by AMITHYA Hotel
G Suites Hotel by AMITHYA Surabaya
G Suites Hotel by AMITHYA Hotel Surabaya

G Suites Hotel by AMITHYA Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 34 out of 137 reviews" "
Rating 8 - Good. 59 out of 137 reviews" "
Rating 6 - Okay. 33 out of 137 reviews" "
Rating 4 - Poor. 8 out of 137 reviews" "
Rating 2 - Terrible. 3 out of 137 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

4/10 Poor

Prasetyanti

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
For a simple check in, we had to wait quite long. Then the water inside the room is brown and small flow, the heater does work even work too much so that we had to take a shower with the water like coming from hell (too much hot water). The temperature of the water couldn't be adjusted to normal temperature. Even if the location is good, I think there are still other better budget decent hotels at the same location. I will not come back here next time.
Stayed 1 night in Jun 2019

10/10 Excellent

kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the location and minibar. hard to find a room with minibar nowadays.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Could be better
The members of staff were polite and accommodating, however - check in was delayed because room wasn't ready at 4pm - requested for a non smoking room but wasn't available - given a suite on the 10th floor, right below the pool/jacuzzi level. We could hear banging and clingking sounds from the ceiling from our bed. - air conditioning wasn't working. Went down to ask for a change of rooms but none available. Sweat whole night despite their technician's best efforts - given a change of room the next day, non smoking level. Air conditioning was blowing hot air. We tried to off/on, remove key card etc. The room phone wasn't working for us to call reception so had to go down again. - technician fixed the ac But by then, our faith in this hotel had diminished. Oh ya.. random school kids had an event over the weekend and hung around the lobby and room corridors at night. Maybe this doesn't happen all the time.. Just our luck. But it didn't help.
Stayed 3 nights in Apr 2019

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Very Good. Staff very helpful
Stayed 2 nights in Dec 2017

6/10 Okay

Adeline, Surabaya

Pleasant hotel but not near to any Malls/eateries.
No tourist map provided by the hotel. Therefore one has to go anywhere by taxis. Traffic was horrendous. No system. Cars still passed at Traffic red light! I was nearly knocked crossing the road in front of the hotel!! My case was not as a tourist there but a diverted one due to the closure of airport in Bali re the eruption of Mt Agung! I had to spend 2.5 days in Surabaya before I could fly back via Malaysia! I won't rate it as a nice stay in Surabaya.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
This is just a typical big hotel but the staff here helped me so much since I was travelling alone. The rooms were quiet and comfortable and clean.
Stayed 1 night in Jun 2017

8/10 Good

Fadly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall good
Stayed 1 night in Jun 2017

6/10 Okay

Jason

Disliked: Cleanliness, property conditions & facilities, room comfort
just an Ok hotel
This is a relatively new hotel but the overall condition is what you pay for. Its not very well kept and cleanness could be much better.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Central location. Close to cafes and restaurants. Highly recommended. Big rooms and very clean and modern. Like 5 star hotel at 3 star prices. Very clean and they have an amazing funky bar and cafe. Great gym, parking and swimming pool also provided.

2/10 Terrible

Benjamin

Liked: Cleanliness
Disliked: Room comfort
Paradise for chainsmokers (at your own risk)
Terrible stay in which I ordered a double bed and they allowed themselves to be overbooked. Staff gave me a double bed smoking room which I flatly refused and she lied to me it's not a smoking room. Went into room and there was the heavy smell of deodorant smell to musk it. 15 mins later smoke smell came back and my sinus became really bad. Went down to complain and they gave me a suite room whcih smelt even worst. Finally I was forced to settle on a twin bed room in which I have no use for. Terrible hotel.

8/10 Good

S Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

atik

Disliked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel, great rooftop bar
It was a lovely hotel, rooms slightly on the small side, friendly staff. But English not great for tourists trying to plan onward travel, we asked for timetables for busses and trains, and they tried the best they could, but it would be good to have a bit more knowledge of these things at the front desk.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

S.RAVI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Vladimir, Bali

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I had a bad experience
First of all, I like the room and in general I think the hotel is good. But sometimes things happen and things don't work out as we plan. We arrived late at night for a check in, traveling on a road trip from Jakarta to Bali. When booking hotel chosen double bed, and having a big choice of hotels to choose from, I don't want to be gambling at this. On arrival we were not told that there is no double bed room and only when went up to the room we have seen its a twin room. When came down and asked that we booked a double, we have been told that all are busy. There is a higher standard room with double bu we have to pay additional to get it. Even though it was after 2 am and they had no chance to rent it out. On remarks that we have booked a double we were told that it is not guaranteed when booking threw expedia and is only a preference. Honestly I am not happy with that expedia, I want to get a room I choose at the booking. When we understood that have no choice and a refund would be a great hustle and it was too late already, we went up to our twin room where we found no toilet paper and a leaking air conditioner making a lot of noise. When called reception, a repair person came up with ladder and started to fix it. All this after 2 am morning! We were getting irritated, when we were proposed a different twin room with a working air conditioner. As I said I believe the experience in this hotel could be great, but if I book a double bed I want to get it.

8/10 Good

barry g.

Liked: Cleanliness, staff & service, room comfort
Excellent Brunei tourism base
Brunei's capital has few hotels, almost no taxis, limited local buses, and only a handful of sightseeing attractions. Thus the Capital Residences' shuttle service is a crucial bonus for a clean apartotel that provides good breakfast.

8/10 Good

Genta, Cilegon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business hotel in Surabaya
This is my second stay in G-Suites, everything still nice

8/10 Good

Laura, Surabaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
G for great suites hotel
Well i bookes for standard room since i thought that this room was available as well for extra bed. Unfortunately it wasnt. However reception upgrade the room. I really appreciated that and make my day bright.. This hotel also has good capuccino coffee.. really enjoy staying at this hotel

8/10 Good

Laura , Colchester

Liked: Cleanliness, property conditions & facilities, room comfort
Good for business!
This hotel is good for business as situated in center of Surabaya. Room was fairly clean but when we arrived we asked to move rooms because the bed sheets were dirty. Breakfast is not great, lots of Asian food but not much selection for a Western palate. Staff fine, cafe at the top is cool, but they don't really serve much alcohol, just a few beers. Wifi good.

6/10 Okay

Tia, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, effective staff, nice location.
A short stay to catch early flight next morning on sunday. I stayed at 3rd floor but at 11 pm the music from club downstairs came trough, so I asked to switch the room. Reception responded quick, within 15 minutes I was already on the 6th floor ready to continue my sleep.