favehotel Graha Agung Surabaya

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for favehotel Graha Agung Surabaya

View from room
Daily buffet breakfast (IDR 75000 per person)
Terrace/patio
Lobby
Room amenity

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Jl. Mayjen Yono Soewoyo, Pakuwon Square, AK II No. 10 - 11, Surabaya, East Java, 60228
  • Pakuwon Trade Center
    15 min walk
  • Pakuwon Mall
    15 min walk
  • Ciputra World Mall
    7 min drive
  • Surabaya (SUB-Juanda)
    41 min drive

Room options

Family Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Suite Room

  • Sleeps 2
  • 1 King Bed

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About this property

favehotel Graha Agung Surabaya

Hotel in Surabaya with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has a business center and a meeting room. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Favehotel Graha Agung Surabaya offers 82 air-conditioned accommodations with safes and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

During your stay at favehotel Graha Agung Surabaya, you'll be within walking distance of Pakuwon Trade Center. You'll find features like free WiFi in public areas, plus a restaurant and a business center.
  • Free WiFi
  • Enjoy Indonesian cuisine while dining at Tectona Grandis
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 15 minutes by foot from Pakuwon Trade Center and a 4-minute drive from Pakuwon Mall
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. A business center and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly favehotel Graha Agung Surabaya. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Surabaya hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Tectona Grandis - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (IDR 8000 per stay)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: IDR 75000 per person
  • 1 restaurant
  • Room service available

Restaurants on site

  • Tectona Grandis

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at favehotel Graha Agung Surabaya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 75000 per person
  • Airport shuttle fee: IDR 220000 per vehicle
  • Self parking fee: IDR 8000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Favehotel Graha Agung Surabaya offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

favehotel Graha Agung Surabaya Hotel
favehotel Graha Agung Hotel
favehotel Graha Agung Surabaya
favehotel Graha Agung
Favehotel Graha Agung Surabaya Java
favehotel Graha Agung Surabaya Hotel
favehotel Graha Agung Surabaya Surabaya
favehotel Graha Agung Surabaya Hotel Surabaya

favehotel Graha Agung Surabaya Reviews

Reviews

6.8
Rating 10 - Excellent. 7 out of 43 reviews" "
Rating 8 - Good. 16 out of 43 reviews" "
Rating 6 - Okay. 8 out of 43 reviews" "
Rating 4 - Poor. 9 out of 43 reviews" "
Rating 2 - Terrible. 3 out of 43 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

6.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Philip

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired
Not a good experience
Stayed 4 nights in Feb 2024

6/10 Okay

Ivan

Stayed 1 night in Sep 2022

8/10 Good

Rajesh

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Mary Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
There aren't a lot of options for breakfast, but everything else was AMAZING! The cleanliness, the service, the piano in the lobby, and the closeness to Supermall! Just amazing!
Stayed 1 night in Jan 2020

6/10 Okay

HYUN KEE

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

4/10 Poor

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not recomended!
The staff are friendly but the beddings were not in good condition and not so clean as well. There's a lot of good food just accross the street, so it's very convenient.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Overall Value, Could Be Better
Room is pretty decent for the price, location is great as well. Bedsheets were a little stained but overall still comfortable. Lift was a little slow and room walls were pretty thin. But still, overall pretty good value-for-money.
Stayed 1 night in Dec 2018

10/10 Excellent

Candra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, good and friendly staff
Stayed 2 nights in Oct 2018

4/10 Poor

Vania, Jakarta

Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy- thin walls.
Walls are super thin. You can very much hear every person opening the door to their room on your floor. I could hear people sneezing in the other room. Didn’t sleep for 3 nights because staff didn’t really want to give other guests warning even though they partied all night for the weekend. Definitely will not be staying here anymore. Room also smelled like smoke in the morning because even though I booked a non-smoking room- the room next to us was a smoking room. Exhaust fan was broken and all the smoke just went to our room. Very very disappointing stay.
Stayed 4 nights in Aug 2018

8/10 Good

Johnsen, Solo

Liked: Cleanliness, staff & service, room comfort
Nice Hotel closer with shopping mall
Stayed 2 nights in May 2018

10/10 Excellent

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2017

8/10 Good

ALEX MENG JYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Jason

Good location but service needs upgrade
Location is ok, close to Pakuwon Mall and eatery area and National Hospital. Room cleanliness is not up to the standard. No window / no view...towel is smelly....

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
My Girlfriend said it is not a very nice place to stop

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel

10/10 Excellent

Vic, Manila, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near to the place that I had visited
I had a wonderful stay at the hotel. The staff that I met are very courteous and attended to my needs.

8/10 Good

Vic, Manila, Ph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Affordable Hotel
I stayed at Fave Hotel Graha Agung from 06 to 09 November 2016 and I had a wonderful experience as the hotel staff are very friendly and courteous. Being a lone traveller at that time still makes me feel closer to home. My only comment is for the breakfast buffet as maybe you can add up some western breakfast. Room is relatively small but still felt comfortable. Overall, I had a pleasant stay at Fave Hotel.

6/10 Okay

Maria Susanti, Semarang

breakfast needs to be improved
overall the hotel was average

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

WONG

8/10 Good

hadi s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

darma, indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Hotel Location is near the restaurant

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good