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Bella Hotel Surabaya

3.0 star property

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Photo gallery for Bella Hotel Surabaya

Exterior
Lobby
In-room safe, desk, soundproofing, iron/ironing board
Interior
In-room safe, desk, soundproofing, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Jl. Mayjen. Sungkono 149-151, Complex Rich Palace, H-21, Surabaya, 60225
  • Ciputra World Mall
    ‪17 min walk‬
  • Pakuwon Mall
    ‪6 min drive‬
  • Tunjungan Plaza
    ‪8 min drive‬
  • Surabaya (SUB-Juanda)
    ‪18 min drive‬

Room options

About this property

Bella Hotel Surabaya

Hotel in Surabaya with a 24-hour front desk and a coffee shop
This hotel features a restaurant, a coffee shop/cafe, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Bella Hotel Surabaya offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

During your stay at Bella Hotel Surabaya, you're just a quick walk from Al-Akbar Mosque. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 9 minutes by foot from Al-Akbar Mosque and a 4-minute drive from Surabaya Zoo
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Bella Hotel Surabaya. Self parking is free.

Smoking is allowed in designated areas at this 3-star Surabaya hotel.

Bella Hotel Surabaya has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 185000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 200000 per vehicle (one way)
  • Rollaway bed fee: IDR 185000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Bella Hotel Surabaya offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Bella Hotel Surabaya Hotel
Bella Hotel Surabaya
Bella Surabaya
Hotel Bella Surabaya
Bella Hotel By Simply Maven Surabaya, Java
Bella Hotel Surabaya Surabaya
Bella Hotel Surabaya Hotel Surabaya

Bella Hotel Surabaya Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 2 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

6.6/10

Cleanliness

5.6/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

limbangjaya, indonesia

Liked: Cleanliness, property conditions & facilities, room comfort
Staffs is not so professional
Breakfast needs to be improved

8/10 Good

Glody, Cepu, Central of Java, Indonesia

Liked: Staff & service, room comfort
So, soo... Budget Hotel
inside corner Ruko place(shophouse), no window view, not soundproof room, small n minimalist bathroom..., buutt, comfort bed and have 4 nice n comfort pillows. many food restaurant around hotel, holland bakery and near from Ciputra World Mall. One of Exclusive Mall in Surabaya

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
コストパフォーマンスは良い
部屋は清潔で広さも十分であるが、窓がなく閉塞感が否めない。 周辺の高級ホテルの料金を考えると、ここはコストパフォーマンスは良い。

6/10 Okay

Shinji

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sudarwanto, Yogyakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lokasi Strategis
Kamar cukup luas dan lokasinya di Mayjen Sungkono di kompleks pertokokan Rich Palace. Sangat cocok kalau ingin jalan jalan di Surabaya Barat, Ciputra World, PTC. Juga ada fasilitas shuttle bis gratis dari hotel ke Ciputra World. Internet wifi lumayan bagus. Free Parking.

4/10 Poor

Edy, Indonesia

Liked: Cleanliness
Disliked: Staff & service, room comfort
Shop house
This hotel located in shop house complex, front office, lobby and restaurant located in one small room, room is just like budget hotel, in my room shower was leaking so water is run from pipe instead from head of shower... this hotel is not run by profesional hotel persons, lack of service, I sit with my guest for quite sometime in 'restauran' no one offering menu..So I have to walk accross street to get some food, in the morning when I intend to take breakfast all plates were wet, I try to find paper tissue but no one in the restauran so I lapse my breakfast...