See all properties

Novotel Sunshine Coast Resort

4.0 star property

Choose dates to view prices

Photo gallery for Novotel Sunshine Coast Resort

Outdoor pool, pool umbrellas
Exterior
Room, Multiple Beds, Garden View
Gazebo
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Bar
  • Hot tub
  • Gym

Explore the area

Map
270 Ocean Drive, Sunshine Coast, Twin Waters, QLD, 4564
  • Twin Waters Golf Club
    ‪17 min walk‬
  • Mudjimba Beach
    ‪3 min drive‬
  • Marcoola Beach
    ‪8 min drive‬
  • Maroochydore, QLD (MCY-Sunshine Coast)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Garden View (Resort)

Individually decorated, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Garden View (Resort)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Lagoon View

Room, 1 Queen Bed, Lagoon View

Room, 1 Queen Bed, Lagoon View

  • 29 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Bungalow, 1 Double Bed, Overwater

Bungalow, 1 Double Bed, Overwater

Bungalow, 1 Double Bed, Overwater

  • 75 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Lagoon View

Suite, Lagoon View

Suite, Lagoon View

  • 52 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Lagoon View

Room, Multiple Beds, Lagoon View

Room, Multiple Beds, Lagoon View

  • 29 sq m
  • Lagoon view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room, Multiple Beds, Garden View

Room, Multiple Beds, Garden View

Room, Multiple Beds, Garden View

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Double Room, 2 Double Beds, Lagoon View

Executive Double Room, 2 Double Beds, Lagoon View

Executive Double Room, 2 Double Beds, Lagoon View

  • 30 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds, Garden View

Executive Double Room, 2 Double Beds, Garden View

Executive Double Room, 2 Double Beds, Garden View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Lagoon View

Executive Room, 1 King Bed, Lagoon View

Executive Room, 1 King Bed, Lagoon View

  • 30 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Garden View

Individually decorated, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Garden View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Holiday Inn Express & Suites Sunshine Coast by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (601)
The price is €137
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Holiday Inn Express & Suites Sunshine Coast by IHG

About this property

Novotel Sunshine Coast Resort

Family fun on the beach, with outdoor pool, near Twin Waters Golf Club
At Novotel Sunshine Coast Resort, relax by an outdoor pool or hit the beach where you can enjoy volleyball. Housekeeping is available on request.
Novotel Sunshine Coast Resort offers 361 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Rooms open to balconies or patios. Each accommodation is individually decorated. Satellite television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at Novotel Sunshine Coast Resort. During your stay, you'll be connected to the convention center, and just a quick walk from Yaroomba Beach. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, mini golf, and volleyball
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Twin Waters Golf Club and a few minutes from Mudjimba Beach
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Have fun in the sun at Novotel Sunshine Coast Resort with summer activities like sailing, kayaking, and mini golf.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This beach hotel also offers an outdoor pool, a children's pool, and a 24-hour fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Sunshine Coast hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Sola Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sola Bar - This bar is located by the pool. Open daily.
Deli Cafe - Onsite café. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 40 for adults and AUD 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Sola Restaurant
  • Sola Bar
  • Deli Cafe

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Golf
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Paddleboards on-site
  • Private picnics
  • Sailing
  • A hot tub

Family friendly

  • Arcade/games room
  • Children's pool
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment

Business services

  • Conference space (12109 square feet)
  • Meeting rooms - 12

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch TV
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Novotel Resort Twin Waters
Novotel Twin Waters
Novotel Twin Waters Resort
Twin Waters Novotel
Twin Waters Novotel Resort
Twin Waters Resort

Novotel Sunshine Coast Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 316 out of 1003 reviews
Rating 8 - Good. 338 out of 1003 reviews
Rating 6 - Okay. 187 out of 1003 reviews
Rating 4 - Poor. 92 out of 1003 reviews
Rating 2 - Terrible. 70 out of 1003 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Charlotte

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service
Our room was very dated and not clean. There was hair left in the bath and on the sheets. The staff were not helpful and the lady working at the front desk for the breakfast buffet was incredibly rude to my family.
Stayed 1 night in Nov 2024

8/10 Good

Leanne

Travelled with group
Liked: Cleanliness, amenities
.
Stayed 2 nights in Nov 2024

4/10 Poor

Julie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property in very tired, in need of a complete overhaul. And a very deep clean. Staff were polite but possibly undertrained. Restaurant was ok, but more options needed. Housekeeping was very poor, if any at all!
Stayed 6 nights in Nov 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

GUANGXIANG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hygiene issue
The bedding was dirty and has bed bugs which caused my skin allergy.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
On arrival our floors were quite dirty and we had no shower gel in the provided container. We left a note the following day and all was fixed. Very convenient for our wedding we attended up at twin waters golf club. Overall it was a good stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jamie Hyun Ji

Travelled with family
Liked: Staff & service, property conditions & facilities
The scenery of this property is amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Duane

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I love the place myself and the kids had a blast. Some constructive criticism, some staff members are friendly others not so much. Disappointed when I got back to my room the afternoon and my room was not made up and beds where not made properly. I love coming back to a fresh clean room.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Better signage needed
Signage to find rooms is minimal and difficult to see at night. Tap water pressure was weak. Service was wonderful just the above aspects were a disappointment. The room itself was comfortable but more a 3 to 3.5 star quality. The service from the staff pushed it up to 4.
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning. Couldn’t fault it.
Stayed 1 night in Oct 2024

4/10 Poor

Melissa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
EXTREMELY outdated. There was dust built up on the vintage curtains, stains in the bath and shower, the carpet was so old and felt dirty under your feet. The tiles needed a good bleach. 2 star motels I’ve stayed in were more comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities
Resort is beautiful and location is wonderful. The room however is very basic and dated .
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible stay
The main area is beautiful and the pool area is great. Checked in thinking fornthe money we paid we will be placed in a decent room. It felt qe cheked into a 2 start motel. Inhave photos of rusty items , the carpets were smelling lile mold and old, dust everywhere and the bathroom was dirty and beds looked like 1970. Lamps were dirty and broken. Terrible experience. For dinner I order food that came one hour and half later. Such a disappointing experience. Not worth the money not worth ever going back there.
Stayed 1 night in Oct 2024

6/10 Okay

Scott

Stayed 1 night in Oct 2024

2/10 Terrible

erica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't bother staying here
Place was super run down, crappy service, bad attitude. Loud. Understaffed. Not clean, smelled of sewer in bathroom. Just not good.
Stayed 2 nights in Oct 2024

6/10 Okay

Adam

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax and enjoy!
We had everything we needed during our 3 night midweek stay. The room was set up well and bed was comfortable. We had enjoyed the walks and wildlife, great food, especially the buffet breakfast with the best coffee from Milano machines. The service was very friendly and helpful. Also nice water activities, like fish feeding and sailing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in Oct 2024

10/10 Excellent

Kayleigh

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kartik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, good food options and great quite location - will highly recommend
Stayed 5 nights in Sep 2024

4/10 Poor

Hideaki

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Too old
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Liked: Cleanliness
Place looks a bit tired, staff numbers are low and queuing for drinks and food is common. Not enough deck chairs on the beaches around the lake.
Stayed 2 nights in Oct 2024

4/10 Poor

Julie

Disliked: Cleanliness, property conditions & facilities
Tired and dated room, poor lighting. Limited room service and dining options.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Lee

Stayed 1 night in Sep 2024