See all properties

Novotel Sunshine Coast Resort

4.0 star property

Choose dates to view prices

Photo gallery for Novotel Sunshine Coast Resort

Outdoor pool, pool umbrellas
Gazebo
Room, Multiple Beds, Garden View
Exterior
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Hot tub

Explore the area

Map
270 Ocean Drive, Sunshine Coast, Twin Waters, QLD, 4564
  • Twin Waters Golf Club
    ‪17 min walk‬
  • Sunshine Plaza
    ‪10 min drive‬
  • Maroochydore Beach
    ‪17 min drive‬
  • Maroochydore, QLD (MCY-Sunshine Coast)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Garden View (Resort)

Individually decorated, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Garden View (Resort)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Executive Room, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Lagoon View

Room, 1 Queen Bed, Lagoon View

Room, 1 Queen Bed, Lagoon View

  • 29 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Bungalow, 1 Double Bed, Overwater

Bungalow, 1 Double Bed, Overwater

Bungalow, 1 Double Bed, Overwater

  • 75 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Lagoon View

Suite, Lagoon View

Suite, Lagoon View

  • 52 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Lagoon View

Room, Multiple Beds, Lagoon View

Room, Multiple Beds, Lagoon View

  • 29 sq m
  • Lagoon view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room, Multiple Beds, Garden View

Room, Multiple Beds, Garden View

Room, Multiple Beds, Garden View

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Double Room, 2 Double Beds, Lagoon View

Executive Double Room, 2 Double Beds, Lagoon View

Executive Double Room, 2 Double Beds, Lagoon View

  • 30 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds, Garden View

Individually decorated, desk, laptop workspace, iron/ironing board

Executive Double Room, 2 Double Beds, Garden View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Lagoon View

Executive Room, 1 King Bed, Lagoon View

Executive Room, 1 King Bed, Lagoon View

  • 30 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Garden View

Executive Room, 1 King Bed, Garden View

Executive Room, 1 King Bed, Garden View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Bungalow, 1 Double Bed, Overwater

  • Sleeps 3
  • 1 Double Bed

Similar properties

Outdoor pool, pool loungers

Holiday Inn Express & Suites Sunshine Coast by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (648)
The price is €119
for 1 room
includes taxes & fees
27 Apr - 28 Apr
Holiday Inn Express & Suites Sunshine Coast by IHG

About this property

Novotel Sunshine Coast Resort

Family fun on the beach, with outdoor pool, near Twin Waters Golf Club
At Novotel Sunshine Coast Resort, relax by an outdoor pool or hit the beach where you can enjoy volleyball. Housekeeping is available on request.
Novotel Sunshine Coast Resort offers 361 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Rooms open to balconies or patios. Each accommodation is individually decorated. Satellite television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at Novotel Sunshine Coast Resort. During your stay, you'll be connected to the convention center, and just a quick walk from Yaroomba Beach. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, mini golf, and volleyball
  • Guests have great things to say about the pool and the clean accommodations
  • Just a 2-minute drive from Twin Waters Golf Club and a few minutes from Mudjimba Beach
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Have fun in the sun at Novotel Sunshine Coast Resort with summer activities like sailing, kayaking, and mini golf.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This beach hotel also offers an outdoor pool, a children's pool, and a 24-hour fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Sunshine Coast hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Sola Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sola Bar - This bar is located by the pool. Open daily.
Deli Cafe - Onsite café. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 42 for adults and AUD 21 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Deli Cafe
  • Sola Bar
  • Sola Restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf
  • Hot tub
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Paddleboard
  • Sailing
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 12,109 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On a lake
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 42 for adults and AUD 21 for children
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Novotel Resort Twin Waters
Novotel Twin Waters
Novotel Twin Waters Resort
Twin Waters Novotel
Twin Waters Novotel Resort
Twin Waters Resort

Novotel Sunshine Coast Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 317 out of 1005 reviews
Rating 8 - Good. 339 out of 1005 reviews
Rating 6 - Okay. 185 out of 1005 reviews
Rating 4 - Poor. 92 out of 1005 reviews
Rating 2 - Terrible. 72 out of 1005 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent for families, great facilities. We extended our stay!
Stayed 5 nights in Jan 2025

4/10 Poor

Brian

Travelled with partner
Liked: Staff & service
While the room was adequate, had supplied minimum in the way of sugar and milk. The biggest downer was the Sola restaurant. No table service, the floor was dirty with food scraps, and they got the food order wrong and took over 40 minutes to be served.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

8/10 Good

Shinobu

Stayed 2 nights in Jan 2025

10/10 Excellent

Katrina

Stayed 1 night in Jan 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Close to beach and Mudjimba. Beautiful grounds.
Stayed 2 nights in Jan 2025

8/10 Good

Hayley

Stayed 14 nights in Dec 2024

6/10 Okay

Dennis

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jan 2025

6/10 Okay

Geoff, Currambine

Travelled with family
Liked: Cleanliness
Even though the property is old, it still presents pretty well. They need to add another pool so you can separate the kids from the adults. Adult pool and family pool. No seats available, couldn't access spa because of the kids and 2 days without towels. Not good enough for a resort. Also, the food is well below par, 3 out of 10. Food is served cold with little taste. If it was just a restaurant, it would go broke.
Stayed 3 nights in Jan 2025

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet area. A lot of kids so not quiet at the resort.
Stayed 4 nights in Dec 2024

8/10 Good

Tony

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was not serviced everyday and when it was, they failed to refill the hand soap and vacuum completely. The bathroom was also not cleaned.
Stayed 4 nights in Dec 2024

10/10 Excellent

Emma

Great location. Friendly staff and lots to do.
Stayed 8 nights in Dec 2024

6/10 Okay

Suja

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
House keeping didnot do the job properly. No floor was vaccum full of dust n hair. Room was very old condition so there were lots of insects flies n something like group of termites inside n out of door where entrance. However pool beach staff were wonderful. We had a lovely 3 days except room. not happy with that much money charged.
Stayed 2 nights in Dec 2024

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect family place to stay. Throughly enjoyed using the facilities - kayaking, the catamaran and the pool. There are also activities scheduled that the kids can do. We would definitely like to return for a longer stay (we did just a night). The property itself is surrounded by bushland and kangaroos everywhere. Feels very special. The room itself is ok. Not amazing, but clean and does the job. Staying here is more for what you can do and the beautiful surrounds than the room. Breakfast was great.

6/10 Okay

Matt

Liked: Staff & service
Disliked: Property conditions & facilities
Amazing area and location and facilities. Rooms were so outdated though
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice and clean. Good pool. Nice restaurant next to pool but lack ambience at night inside with no table service that was disappointing. Needed to pay first and take a number. Food was slow and waiting an hour.
Stayed 3 nights in Nov 2024

8/10 Good

Deanne

Travelled with partner
Liked: Cleanliness, staff & service
Such a great place for a family holiday. We loved being so close to nature. Some parts of the property need some TLC but overall we felt comfortable and relaxed and enjoyed our stay.
Stayed 2 nights in Nov 2024

8/10 Good

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property requires some serious renovations in areas
Stayed 1 night in Nov 2024

6/10 Okay

Gregory

Stayed 2 nights in Oct 2024

6/10 Okay

Charlotte

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service
Our room was very dated and not clean. There was hair left in the bath and on the sheets. The staff were not helpful and the lady working at the front desk for the breakfast buffet was incredibly rude to my family.
Stayed 1 night in Nov 2024

8/10 Good

Leanne

Travelled with group
Liked: Cleanliness, amenities
.
Stayed 2 nights in Nov 2024

4/10 Poor

Julie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property in very tired, in need of a complete overhaul. And a very deep clean. Staff were polite but possibly undertrained. Restaurant was ok, but more options needed. Housekeeping was very poor, if any at all!
Stayed 6 nights in Nov 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

GUANGXIANG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hygiene issue
The bedding was dirty and has bed bugs which caused my skin allergy.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
On arrival our floors were quite dirty and we had no shower gel in the provided container. We left a note the following day and all was fixed. Very convenient for our wedding we attended up at twin waters golf club. Overall it was a good stay.
Stayed 3 nights in Nov 2024