HI Hotels Imperial Resort – All Inclusive - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Sauna, steam room, Turkish bath/hammam, body treatments

In-room safe, desk, iron/ironing board, free WiFi

Breakfast, lunch, dinner served; pool views

Overview
Rooms
Location
Policies

Very good

Popular amenities

All-inclusive

Bar

Breakfast included

Parking available

Spa

Pool

Explore the area

Sunny Beach, Sunny Beach, 8230

Nessebar Stadium
4 min walk
Sunny Beach South
5 min walk
Sunny Beach
17 min walk
Bourgas (BOJ)
22 min drive

Room options

Deluxe Double or Twin room, partial sea view (2 adults + 1 child)

Partial sea view
Sleeps 2
2 Twin Beds and 1 Twin Sofa Bed

Deluxe Double or Twin room (2 adults + 1 child)

Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Deluxe One-bedroom Suite (4 adults)

Sleeps 4
1 Queen Bed

Family Two-Bedroom Suite (4 adults)

Sleeps 4
4 Twin Beds

Family Room (2 adults + 2 children)

Sleeps 4
4 Twin Beds

Standard Double or Twin room (2 adults + 1 child)

Sleeps 2
2 Twin Beds and 1 Twin Sofa Bed

Junior Suite (3 adults + 1 child)

Partial sea view
Sleeps 4
2 Twin Beds and 1 Queen Sofa Bed

Standard Double or Twin room (3 adults)

Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Junior Suite, Partial Sea View (3 adults + 1 child)

Partial sea view
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed

Deluxe Double Room, Partial Sea View (Beach Offer)

Beach view
Sleeps 2
1 Double Bed and 2 Twin Beds

Standard Double Room (Free Parking)

Sleeps 2
1 Double Bed and 1 Twin Bed

Deluxe Double Room, Partial Sea View (2 adults & 2 children)

Partial sea view
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed

Deluxe Double or Twin Room

Sleeps 2
2 Twin Beds

Deluxe Double Room (2 adults & 2 children)

Sleeps 4
2 Twin Beds and 1 Double Sofa Bed

Deluxe Double or Twin Room, Partial Sea View

Partial sea view
Sleeps 2
2 Twin Beds

Standard Double Room

Sleeps 3
2 Twin Beds

Similar properties

Pool

Pet-friendly

Kids pool

Waterslide

for 1 night

includes taxes & fees

8 Dec - 9 Dec

About this property

HI Hotels Imperial Resort – All Inclusive

Hotel with private beach, full-service spa

Spend the day relaxing on HI Hotels Imperial Resort – All Inclusive's private sand beach or pampering yourself at the hotel's full-service spa.

HI Hotels Imperial Resort – All Inclusive offers 496 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. 32-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, ALEXANDER. Services include massages and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

During your stay at HI Hotels Imperial Resort – All Inclusive, you're just a quick walk from Nessebar Stadium. You'll find features like free breakfast and free WiFi in public areas, plus a full-service spa.

Free buffet breakfast served daily
Free WiFi
Enjoy a bite to eat at Casablanca, a buffet restaurant with garden views
Self parking available for a fee
Take a swim in the indoor and seasonal outdoor pools
Indulge with massages or body treatments at ALEXANDER
Services include a free kid's club, dry cleaning/laundry, and tour or ticket assistance
Onsite recreation includes a steam room, a sauna, and a playground
Just a 4-minute walk from Nessebar Stadium and 5 minutes by foot from Sunny Beach South

HI Hotels Imperial Resort – All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Unwind on the private sand beach, located just 150 meters away. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at HI Hotels Imperial Resort – All Inclusive like a complimentary children's club and a seasonal outdoor pool.

Free breakfast is served daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive hotel also offers a children's pool, a steam room, and a garden. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Nessebar hotel.

Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM. An additional breakfast is available daily for a fee.

Casablanca - Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Alexandria - Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Grill house John Smith - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

Bulgarian, English, German, Russian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (BGN 20 per day)
Limited on-site parking

Food and drink

Free buffet breakfast available daily 7:30 AM–10:00 AM
1 restaurant
1 poolside bar and 1 bar
Coffee/tea in a common area

Restaurants on site

Casablanca
Alexandria
Grill house John Smith

Things to do

Billiards/pool table
Children's pool
Full-service spa
Indoor pool
Playground
Sauna
Seasonal outdoor pool
Shopping
Steam room

Family friendly

Children's pool
Free children's club
Indoor pool
Laundry facilities
Playground
Seasonal outdoor pool
Snack bar/deli

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Business services

Business centre
Conference centre
Meeting rooms - 3

Outdoors

Beach loungers
Beach umbrellas
Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

Body treatments
Massages
Sauna
Spa open daily
Steam room
Turkish bath/hammam

Accessibility

Lift

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets

Bathroom

Hairdryer
Private bathroom
Shower
Towels

Entertainment

32-inch flat-screen TV
Films for purchase
Satellite channels

Connecting rooms available
Desk
Guidebooks/recommendations
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: BGN 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: BGN 20 per day
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in May and close in September.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Imperial-All inclusive Sunny Beach

Hotel Imperial-All inclusive

Imperial-All inclusive Sunny Beach

Imperial-All inclusive

Club Calimera Imperial Resort All inclusive Sunny Beach

Club Calimera Imperial Resort All inclusive

Club Calimera Imperial All inclusive Sunny Beach

Club Calimera Imperial All inclusive

Hotel Imperial Resort All inclusive

Imperial Resort inclusive

Hi Hotels Imperial – Inclusive

Club Calimera Imperial Resort All inclusive

HI Hotels Imperial Resort – All Inclusive Hotel

HI Hotels Imperial Resort – All Inclusive Sunny Beach

HI Hotels Imperial Resort – All Inclusive Hotel Sunny Beach

HI Hotels Imperial Resort – All Inclusive Reviews

8.0

Very good

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Okay

Petr

Business traveller

23 Jun 2024

Disliked: Room comfort

Too many football young teams. Noicy untill midnight.

Stayed 1 night in Jun 2024

10/10 Excellent

Mihaela Despina

18 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied

A very good ratio price quality.

Stayed 3 nights in May 2023

8/10 Good

Peter

2 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2023

6/10 Okay

Douglas

Travelled with partner

3 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

The hotel its self was good but the food was very poor.

Stayed 7 nights in Sep 2022

10/10 Excellent

Katarzyna

Travelled with family

2 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polecam i wrócę tu!

Hotel godny polecenia. Miła obsługa w szczególności barmani ze snack bar i lobby bar. Pokoje czyste i sprzątane codziennie. Jedzenie i napoje dobre i urozmaicone, dostępne w dużej ilości. Miejsce przyjazne dzieciom z placem zabaw, klubikiem oraz splash zone. Ciekawe animacje przez cały dzień. Dobre połączenie z lotniska. Autobus nr 10 za 8 lew.

Stayed 7 nights in Sep 2022

8/10 Good

Daniel

Travelled with partner

23 Sept 2022

Liked: Cleanliness, amenities, property conditions & facilities

All inclusive package is 10/10 about food (really tasty, different kinds, no stomack issues but like 2/10 about drinks.... beer nor wine is drinkable.... really not good.... about "coctails" the same... like if want to go there to mainly get drunk and not be KO the next day this is not the place....but food was super :) The only negative was the cold on the room (I complained 2 times to the reception) once even some "technician came" and told that tge next day the heating will be working... I did not, obviously.... on the breakfast you only listened all the people cauging.... the inner pool was quite cold and open only till 19:00, sauna only for extra fee. Beach was like 10min walk, 40min walk to Old Nessebar, bus stop from burgas like 5min walk.... pretty convenient, would like to come again to this hotel :)

Stayed 2 nights in Sep 2022

8/10 Good

Kayleigh

Travelled with family

31 Aug 2022

Liked: Staff & service

Stayed 7 nights in Aug 2022

6/10 Okay

Jonathan

Travelled with family

23 Aug 2022

Disliked: Room comfort

Not for us!

This is an all inclusive resort, sadly what comes with this is a very crowded and noisy hotel. Every drink served in a plastic cup, buffet food that is just about edible but not enjoyable, and lots and lots of kids, with drunk adults. Meal times are a frantic fight for food and drinks that disappears bang on the time it closes and you are the e rushed out of the dinning rooms by staff, none of which leads to any kind of relaxing dining experience! Beach you have to pay more for sun lounges and umbrellas and there is no bar or facilities at the beach which is a bit of a walk from the hotel. Positives - the hotel is kept immaculately clean and that includes the rooms. Sadly this is really not our thing so cannot recommend, however if you are someone who wants to eat and drink as much as you physically can while your kids get more and more sugar highs and scream all day then go for it!

Stayed 8 nights in Aug 2022

10/10 Excellent

Ryszard

Travelled with partner

31 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms clean, comfortable. The food is very tasty and varied. A large, pleasant dining room. Close to the beach. Nessebar within walking distance.

Stayed 4 nights in May 2022

10/10 Excellent

Sergey

20 Jul 2022

Stayed 4 nights in Jul 2022

10/10 Excellent

DAVID

Travelled with group

3 Jul 2022

Liked: Staff & service, amenities, property conditions & facilities

Great value all inclusive - walking distance to both Nessebar & Central Sunny Beach, but also busses & mini tourist trains available for a few Levs. Very happy entertainment team, all staff were friendly and welcoming. Good selection of food at the buffet and outdoor snack bar. The two a la carte restaurants are of good quality and worth a try. Book a Deluxe room in the main building with a sea view, you won’t be disappointed.

Stayed 7 nights in Jun 2022

10/10 Excellent

Jamie

Travelled with family

2 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was very nice right in between main strip sunny beach and old Nesebar. I will definitely be returning.

Stayed 7 nights in May 2022

8/10 Good

meir

Business traveller

1 Jun 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2022

10/10 Excellent

Mihaela Despina

22 May 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied

Stayed 3 nights in May 2022

10/10 Excellent

Daivina

16 May 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Viešbutis patiko, švaru, skanus maistas, labai geras kambarių tvarkymas (10 balų mergaitėms, kurios tvarkė1403 kambarį), gražus vaizdas pro langą. Reikėtų labai pasistengti moterytėms tvarkančioms gultus prie baseino ir mergaitėms, valančioms stalus.

Stayed 7 nights in May 2022

8/10 Good

Ecaterina

Travelled with family

29 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with group

13 Jul 2021

Disliked: Amenities, property conditions & facilities

The air conditioner did not work and they did exchange rooms. They said there’s nothing they can do.

Stayed 2 nights in Jul 2021

6/10 Okay

Hulan

Travelled with family

11 Jul 2021

Liked: Staff & service

Mixed feelings

This was a long overdue trip to Bulgaria, where I lived for many years and was sort of visiting my past. This venue looked nice and reasonable when I booked, but wasn’t really worth the money I paid for. They have a lot of structural issues such as the AC not working properly or the toilet leaking. There were a few bright spots: Bobby, the bar tender was exceptional, he was personable, kind and very efficient. He could serve 4-5 people in a jiffy, while being really nice. Bulgaria is known for its hospitality. Which unfortunately wasn’t very evident this time, some people explained that people were frustrated due to Covid etc., which is why people like Bobby stand out. They understand that people are there on a vacation and that they deserve your full attention and friendly attitude. The animation team, the brave young people are to be applauded. They may or may not be that funny, but they bring their best face forward and make people smile and relax, what more can you ask for? And then there is the lady in the outside snack bar (didn’t get her name, unfortunately), who is so attentive and kind. One of those people you just know they care.

Stayed 3 nights in Jun 2021

6/10 Okay

Eoin

Travelled with group

9 Jul 2021

Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

27 May 2021

Liked: Cleanliness, room comfort

Stayed 1 night in May 2021

8/10 Good

Verified traveller

22 Jul 2020

Stayed 2 nights in Jul 2020

2/10 Terrible

Verified traveller

25 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy with hotels.com

The location was brilliant. The staff where very friendly, nothing was a problem , very welcoming, very helpful throughout had a great laugh with them . There English language with them was Very good. Allways greated with a smile. The rooms where brilliant, cleaned every day, kettle , extra towels etc no problems. The food was a problem. The same selection of salads on every day for lunch and dinner. The hot food was disgraceful. The standard of the hot food buffet was disgusting. The food was cold,constanly even the soup. presatation was rotten. Food not labeled properly, poor selection. There was a chef cooking eggs, hot food daily on the grill he was brilliant, my life line . Even the snack food daily outside food was cold Only the Alexander was open. No other restaurants open so had not choice, the pool side bar was closed. So I was missold a package by you - hotels .com

This is what they call bacon ( rashers ) for breakfast. .......
Scrambled eggs are over cooked. This is a 7.30 am.

Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

24 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Nioclai was lovely on reception he greeted me and made my stay I'm going again if they have me for 2 weeks

Stayed 7 nights in Sep 2019

10/10 Excellent

Stephen

6 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Helpful staff clean lovely accommodation - great stay - facilities great for children - set away from the main Sunny Beach tourist section so quieter

Stayed 5 nights in Aug 2019

8/10 Good

Sarah

Travelled with family

24 Aug 2019

Liked: Property conditions & facilities, room comfort

Stayed 7 nights in Aug 2019

HI Hotels Imperial Resort – All Inclusive

Choose dates to view prices

Photo gallery for HI Hotels Imperial Resort – All Inclusive

Reviews

Very good

Popular amenities

Explore the area

Room options

View all photos for Deluxe Double or Twin room, partial sea view (2 adults + 1 child)

Deluxe Double or Twin room, partial sea view (2 adults + 1 child)

View all photos for Deluxe Double or Twin room (2 adults + 1 child)

Deluxe Double or Twin room (2 adults + 1 child)

View all photos for Deluxe One-bedroom Suite (4 adults)

Deluxe One-bedroom Suite (4 adults)

View all photos for Family Two-Bedroom Suite (4 adults)

Family Two-Bedroom Suite (4 adults)

View all photos for Family Room (2 adults + 2 children)

Family Room (2 adults + 2 children)

View all photos for Standard Double or Twin room (2 adults + 1 child)

Standard Double or Twin room (2 adults + 1 child)

View all photos for Junior Suite (3 adults + 1 child)

Junior Suite (3 adults + 1 child)

View all photos for Standard Double or Twin room (3 adults)

Standard Double or Twin room (3 adults)

View all photos for Junior Suite, Partial Sea View (3 adults + 1 child)

Junior Suite, Partial Sea View (3 adults + 1 child)

View all photos for Deluxe Double Room, Partial Sea View (Beach Offer)

Deluxe Double Room, Partial Sea View (Beach Offer)

View all photos for Standard Double Room (Free Parking)

Standard Double Room (Free Parking)

View all photos for Deluxe Double Room, Partial Sea View (2 adults & 2 children)

Deluxe Double Room, Partial Sea View (2 adults & 2 children)

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

View all photos for Deluxe Double Room (2 adults & 2 children)

Deluxe Double Room (2 adults & 2 children)

View all photos for Deluxe Double or Twin Room, Partial Sea View

Deluxe Double or Twin Room, Partial Sea View

View all photos for Standard Double Room

Standard Double Room

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About this property

HI Hotels Imperial Resort – All Inclusive

All-inclusive details

Food and beverages

Activities and facilities/equipment

Languages

Property amenities

Internet

Parking and public transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know