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Tru by Hilton Sumter

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Sumter

Lobby
Room, 1 King Bed, Accessible, Bathtub
Lobby
Terrace/patio
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
2607 Broad Street, Sumter, SC, 29150
  • Sumter Mall
    3 min drive
  • Palmetto Park
    4 min drive
  • Palmetto Tennis Center
    5 min drive
  • Sumter, SC (SUM-Sumter Municipal)
    9 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Sumter, an IHG Hotel
Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (611)
The price is €152
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Holiday Inn Express Sumter, an IHG Hotel

About this property

Tru by Hilton Sumter

Hotel in Sumter with free breakfast and a fitness center
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Tru by Hilton Sumter offers 92 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels.

This Sumter hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Sumter. During your stay, you'll be close to Sumter Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Sumter Mall and a few minutes from Palmetto Park
  • Cats and dogs welcome for a fee (restrictions apply)
Tru by Hilton Sumter offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

You'll find a business center on site. Tru by Hilton Sumter also features coffee/tea in a common area, laundry facilities, and a front-desk safe. Self parking is free.

Smoking is allowed in designated areas at this Sumter hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Sumter Hotel
Tru Hilton Sumter
Tru by Hilton Sumter Hotel
Tru by Hilton Sumter Sumter
Tru by Hilton Sumter Hotel Sumter

Tru by Hilton Sumter Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 364 out of 564 reviews" "
Rating 8 - Good. 123 out of 564 reviews" "
Rating 6 - Okay. 39 out of 564 reviews" "
Rating 4 - Poor. 22 out of 564 reviews" "
Rating 2 - Terrible. 16 out of 564 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
it was nice. for the most part quite other than the big ice machine when it would drop ice, if your room is not near one of those its great place. i was there for a 1-night stay on business trip
Stayed 1 night in Aug 2024

8/10 Good

Jaleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around nice place...
Stayed 8 nights in Aug 2024

8/10 Good

Gabriela

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The attention from one of the receptionists was very bad, my family and I were in the pool and I know that it was 10 pm which is the time they close the pool, it had happened to me with 20 min, it was not for him to go with a terrible and rude attitude in which he went and said that it was no longer time to be there, it was not the right way, he looked at us in an ugly way, he stood there until we left.
Stayed 5 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Yuck
Had roaches on the floor in the hall. Yuck.
Stayed 3 nights in Aug 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was great and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Alysia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They did not let us check in early after I called hours before letting asking if we could, their response was it should not be a problem. However when we arrived they said the room was not ready, we had to check in after 3pm. We arrived at 1pm, tired from traveling.
Stayed 2 nights in Jul 2024

10/10 Excellent

Derick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

La Verne

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Marsha, Plainfield

Liked: Cleanliness, staff & service
There was no closet or safe.
Stayed 1 night in Jul 2024

6/10 Okay

Shonda

Business traveller
Stayed 1 night in Jul 2024

10/10 Excellent

Mark, Greenville

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and staff!.
Stayed 1 night in Jul 2024

10/10 Excellent

Caroline

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool table they had in the waiting area near the front desk but I didn’t like that we weren’t able to use the pool at any time. We came down for work and family time but by the time we got back to the hotel we couldn’t use the pool.
Stayed 2 nights in Jun 2024

6/10 Okay

Rosa

Business traveller
Liked: Staff & service
Disliked: Amenities
Convenient location near Shaw AFB and easy drive to Columbia Metropolitan Airport. The room is clean but shower pressure was weak. It’s a great stay for a couple of days max. The hotel is starting to smell greasy maybe the mop chemicals that they use is not exactly good as floor cleaner. Overall, I’d stay there again and again only for no more than a week as long as the property keeps the cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Raina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 3 nights in Jun 2024

10/10 Excellent

Fermon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Alfredia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. If you have small children highly recommend you stay here.
Stayed 4 nights in May 2024

10/10 Excellent

Cynthia

Stayed 1 night in May 2024

10/10 Excellent

Rayna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space. Quite
Stayed 3 nights in May 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Great overnight stay! Hotel was very clean and staff was very polite.
Stayed 1 night in May 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

shad or Chris, orangeburg

Travelled with family and small children
Liked: Cleanliness, staff & service
I had stayed here several times while in town for ball tournaments. Nice, clean, modern hotel and I feel safe when staying here (usually all-girls stays) This stay, we checked in after ballgames, tired and ready to settle in for night. The sink in our bathroom was nearly completely clogged, the toilet had to be flushed several times per use, and the remote would not work. Staff was extremely friendly, apologetic and quick to respond by finding us a plunger as I requested, but I ended up not using it because I decided I didn't want a toilet plunger in the sink, as I had not brought my cleaner with me. I will definitely stay here again, but I would suggest checking these things immediately upon arrival (should really do this at any hotel) so that any issues could be addressed before everyone has settled in for the night. I cannot give enough compliments to the staff, though! Everyone was kind, pleasant, welcoming and friendly, and very apologetic for the problems. That goes a long way in the overall experience. They have a very "engaging" lobby. There are lots of places to hang out with plenty of seating (nice when your traveling with others), coffee and hot teas always available, and a decent breakfast. Restaurants and some shopping nearby, and also not very far from the nice Sumter downtown area, which is quite a hip and happening placed...definitely worth checking out while you're in town!
Stayed 1 night in May 2024

8/10 Good

Beck

Travelled with family
Need to update breakfast bar.
Stayed 2 nights in May 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024