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Hyatt Place Sumter / Downtown

3.0 star property

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Photo gallery for Hyatt Place Sumter / Downtown

Lobby
Lobby
Meeting facility
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

Map
18 N Main St, Sumter, SC, 29150
  • Prisma Health Toumey Hospital
    ‪4 min walk‬
  • Sumter County Library
    ‪5 min walk‬
  • O'Donnell House
    ‪8 min walk‬
  • Sumter, SC (SUM-Sumter Municipal)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (Specialty)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Ada W/ Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible (Ada W/ Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Specialty)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds (Specialty)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds (High Floor)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Tru by Hilton Sumter

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (599)
The price is €125
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Tru by Hilton Sumter

About this property

Hyatt Place Sumter / Downtown

Hotel with free breakfast, a quick walk to O'Donnell House
A 24-hour fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a seasonal outdoor pool.
Hyatt Place Sumter / Downtown offers 93 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hyatt Place Sumter / Downtown. During your stay, you're just a quick walk from Sumter City Hall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • 8 minutes by foot from O'Donnell House and a 3-minute drive from Swan Lake Iris Gardens
  • Pets welcome for a fee
Hyatt Place Sumter / Downtown offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1679 square feet (156 square meters) and includes conference space. The business-friendly Hyatt Place Sumter / Downtown also features laundry facilities, dry cleaning/laundry services, and a convenience store. Free self parking is available.

This 3-star Sumter hotel is smoke free.

Guests are served free buffet breakfast.
Coffee To Cocktails Bar - Onsite bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking

Food and drink

  • Free buffet breakfast
  • 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Coffee To Cocktails Bar

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (1679 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.

Property is also known as

Hyatt Place Sumter Downtown Hotel
Hyatt Place Sumter Downtown
Hyatt Place Sumter Sumter
Hyatt Place Sumter / Downtown Hotel
Hyatt Place Sumter / Downtown Sumter
Hyatt Place Sumter / Downtown Hotel Sumter

Hyatt Place Sumter / Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 539 out of 756 reviews
Rating 8 - Good. 135 out of 756 reviews
Rating 6 - Okay. 44 out of 756 reviews
Rating 4 - Poor. 19 out of 756 reviews
Rating 2 - Terrible. 19 out of 756 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessaca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Sumter!!
Stayed 1 night in Nov 2024

10/10 Excellent

Cameria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Will stay again!
Stayed 1 night in Nov 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was on point including customer service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jamesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful and the staff was very friendly. The room was nice and cozy. No complaints.
Stayed 1 night in Nov 2024

10/10 Excellent

Bertram

Stayed 1 night in Oct 2024

6/10 Okay

LaVonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and spacious. The bed was comfortable. My only complaint is the HVAC system which was noisy. It took a while to tune out the sound so we could sleep. I would advise the hotel to fix it in Room 201 since that's the room we stayed in. Otherwise, it's a great hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service and friendly staff
Stayed 1 night in Oct 2024

2/10 Terrible

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The facility was fine. My problem was with the staff. My girlfriend and I had one room booked through Expedia. My Girlfriends parents were in a second room booked directly with the hotel and provided their card for payment. The person who checked us in confused the reservation of the two rooms. A day after checkout I realized that I was charged for both rooms. I called the hotel to ask for a correction in the bill and was denied My Girlfriend called the hotel and was able to get the charges corrected. I am glad my Girlfriend was able to get this resolved but I was quite dissappointed with the way I the staff refused to work with me on this.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cooper

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tonella

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bath area was handicapped accessible and location was safe and efficient
Stayed 2 nights in Oct 2024

2/10 Terrible

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

henry

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Oct 2024

4/10 Poor

mz

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The location of the hotel was excellent, especially with Oktoberfest happening during our stay. The front desk staff were friendly and helpful during check-in. We appreciated the daily hot breakfast with a variety of options. However, the hallways had an unpleasant sewage odor, which was off-putting. In our room, the bathroom wasn't up to standard; there was hair on the ceiling, and the interior door was dirty. The walls next to the bed were also stained. Additionally, the refrigerator didn't work properly, as it failed to keep our beverages cold.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Stayed 1 night in Sep 2024

10/10 Excellent

MAIKOL, St. Hedwig

Liked: Cleanliness, amenities
Everything was great
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great experience from check in to check out
Stayed 1 night in Oct 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was so nice and friendly.The place was excellent to stay.In I will recommend it for family and friends
Stayed 2 nights in Sep 2024

8/10 Good

cathy

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hyatt is beautiful. It is clean and well kept. "Historic" downtown Sumter is decrepit and actually falling apart. The pictures of the front of the hotel are taken from very creative angles and the juxtaposition is jarring.
Stayed 2 nights in Sep 2024

10/10 Excellent

william

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic area
Stayed 1 night in Sep 2024