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Candlewood Suites Sumter by IHG

2.5 star property

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Photo gallery for Candlewood Suites Sumter by IHG

Interior
Exterior
Property amenity
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Full-sized fridge, microwave, coffee/tea maker

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2541 Broad St, Sumter, SC, 29150-1849
  • Sumter Mall
    ‪3 min drive‬
  • Palmetto Park
    ‪4 min drive‬
  • Palmetto Tennis Center
    ‪5 min drive‬
  • Sumter, SC (SUM-Sumter Municipal)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobil Roll Shwr)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible (Mobil Roll Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Mobil Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed, Accessible (Mobil Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Tru by Hilton Sumter

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (606)
The price is €179
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Tru by Hilton Sumter

About this property

Candlewood Suites Sumter by IHG

Hotel in Sumter with a 24-hour fitness center and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Sumter by IHG offers 71 air-conditioned accommodations with DVD players and complimentary newspapers. Flat-screen televisions come with digital channels. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sumter hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

During your stay at Candlewood Suites Sumter by IHG, you'll be close to Sumter Mall. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include newspapers, a business center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Sumter Mall and a few minutes from Palmetto Park
  • Dogs welcome for a fee (restrictions apply)
Candlewood Suites Sumter by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. There's an onsite business center.

WiFi is free in public spaces. The business-friendly Candlewood Suites Sumter by IHG also features barbecue grills, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Sumter hotel is smoke free.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • DVD player
  • Free cots/infant beds
  • Full-sized fridge
  • Corner/local shop
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Conveniences

  • Corner/local shop
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • Business centre

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Aparthotel Sumter
Candlewood Suites Sumter
Candlewood Suites Sumter Aparthotel

Candlewood Suites Sumter by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 79 out of 151 reviews
Rating 8 - Good. 42 out of 151 reviews
Rating 6 - Okay. 17 out of 151 reviews
Rating 4 - Poor. 6 out of 151 reviews
Rating 2 - Terrible. 7 out of 151 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Javon

Travelled with family
Liked: Staff & service
Great Staff/In need of small touches
Front desk staff was awesome. Rooms were very dated and had mildew/ wet smells. Had to change my room 2 times before we found a suitable room due ti the mildew smell. Very surprising at $190/night. Some carpet changes and fresh paint should fix these issues
Stayed 3 nights in Nov 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kierra

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff was friendly. It was definitely a good stay. I just would have expected a little more out of a $200 a night room. Sleeps 5 was a recliner So my 5ft 9in teenager sleept on a recliner with feet hanging over.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are nice and the rooms are clean
Stayed 13 nights in Aug 2024

10/10 Excellent

AMADOR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional place, all the staff was friendly
Stayed 13 nights in Jun 2024

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Rodney

Liked: Staff & service
The customer service was amazing especially the young lady that checked me in. There was a problem with me prepaying through Expedia but she was able to resolve the issue even being new to the job. The property itself seem old and smelled of mildew. My room didn’t smell fresh even after the a 2 day stay. Smelled as if someone left onions in the trash for an extended period of time. This is an ok hotel for a quick stay but if you are looking for luxury this is not it. The price was way too much for the hotel, not a value!
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

GEORGE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend since we had no issues, and the property was clean and well maintained.
Stayed 2 nights in Jun 2024

2/10 Terrible

LAILA

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Alarm at 1:30a to 4a
The alarm went off 1:30 in the morning twice. We had to evacuate the building. I had to carry my 1 year old son up and down the stairs from the 4th floor. When they said was safe to go back upstairs, the alarm stayed on. we had to endure a loud noice and very disturbing bright lights. The alarm didn’t go off until 4am in the morning. I never went to sleep so I asked for a refund.
Stayed 1 night in Jun 2024

10/10 Excellent

Patrick

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed somewhere to stay last minute, this property was clean, comfortable, and check in was quick.
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean and staff was great
Stayed 1 night in Feb 2024

2/10 Terrible

Jason

Stayed 1 night in Apr 2024

2/10 Terrible

Kaleena

Stayed 2 nights in Mar 2024

8/10 Good

Teporschne

Stayed 3 nights in Jan 2024

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short trip to shaw. Love the kitchen , staff were excellent
Stayed 2 nights in Jan 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Liked: Staff & service, amenities, property conditions & facilities
There is nothing I didn't like. I enjoyed my stay
Stayed 1 night in Nov 2023

8/10 Good

Petagaye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to restaurants, clean, quiet and friendly staff!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Frankie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Henry

Travelled with family
Liked: Staff & service, room comfort
Shower head
Shower head needs replace. Its have water rust contamination or replace for a new one. The couch needs deep cleaning. Has stain Room needs betterhouse hold air freshnets smells as well. All other ok.
Stayed 1 night in Sep 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Place!
This was a great place to stay! My 2 dogs even loved it. We have been traveling for nearly 3 weeks and our dogs have not taken to a room like they did this one. It was very clean, wide open and super comfortable. I wish i had stayed at this chain in my prior places. Very, Very nice! Oh..... they also have a "Share" locker that has games, mixers and other essentials you may want to use. BRILLIANT!!!
Stayed 1 night in Sep 2023

8/10 Good

TIJUANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are professional and will go above and beyond to assist you.
Stayed 3 nights in Sep 2023