This property is not as described. When we arrived at 2am on 9/14/23, we entered the property and noted that there were roaches, the bedsheets had not been cleaned (as evidenced by the multiple hairs once we turned the sheets back), the bathroom was dirty, multiple slats missing from blinds on sliding glass doors (privacy concern!), the noise from the fans and AC made sleeping impossible, water pressure was practically non-existent. I had no choice but to stay that first night as it was already 2 am when we arrived. We contacted the Property Manager via text/email/voicemail. She did not respond for a bit and once she did, I had already booked a place elsewhere. She stated she would process a refund when she returned to her office. That was on 9/14/23. I have contacted her daily since that time and she just replied today on 9/19/23, that she had been "out of pocket and that the owner had refused to refund the money". This is ridiculous to advertise this place as something it is not, promise to refund the money, then refuse to refund. Save yourself the time, money, and inconvenience!!! This place is disgusting!!
****** UPDATE: I was refunded my money on 10/8/23. VRBO has demonstrated exceptional customer service and I appreciate their effort!!