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Hotel Zum Bürgergarten

3.0 star property

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January 2025
February 2025

Photo gallery for Hotel Zum Bürgergarten

Hiking
Hiking
Junior Suite | Snow and ski sports
Double Room, 1 Queen Bed, Non Smoking, Mountain View
Interior entrance

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Parking available
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Thyratal 1, Südharz, ST, 06536
  • Ancient Coin Museum
    8 min walk
  • Gusto Bar - Cafe - Restauration
    4 min walk
  • Görsbach Station
    21 min drive
  • Hecklingen (CSO-Magdeburg - Cochstedt)
    73 min drive

Room options

View all photos for Double Room, 1 Queen Bed, Non Smoking, Mountain View

Double Room, 1 Queen Bed, Non Smoking, Mountain View

Double Room, 1 Queen Bed, Non Smoking, Mountain View

  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

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About this property

Hotel Zum Bürgergarten

Hotel with a sauna, a quick walk to Ancient Coin Museum
This smoke-free hotel features a restaurant, a sauna, and a spa tub. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Hotel Zum Bürgergarten offers 30 accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Zum Bürgergarten, you're just a quick walk from Harz-Saxony-Anhalt Nature Park. Enjoy features like free WiFi in public areas, plus a restaurant and a business center.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a sauna, hiking/biking trails, and bike rentals
  • Within a 15-minute walk of Ancient Coin Museum and Museum Kleines Bürgerhaus
Hotel Zum Bürgergarten offers its guests a spa tub and a sauna. There's a restaurant on site. A business center and 3 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1281 square feet (119 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Zum Bürgergarten. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Südharz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Hotel Zum Bürgergarten has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 2 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 13 per person
  • 1 restaurant
  • Room service available

Things to do

  • Bike rentals
  • Cross-country skiing
  • Hiking/biking trails
  • Sauna
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (1281 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Terrace

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Minibar

More

  • Desk
  • Free local calls
  • In-room massage
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 5.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Self parking fee: EUR 2 per day
  • Rollaway bed fee: EUR 5.0 per day
  • Facilities fee: EUR 13 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Zum Bürgergarten
Hotel Zum Bürgergarten Suedharz
Zum Bürgergarten
Zum Bürgergarten Suedharz
Hotel Zum Bürgergarten Hotel
Hotel Zum Bürgergarten Südharz
Hotel Zum Bürgergarten Hotel Südharz

Hotel Zum Bürgergarten Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 95 reviews" "
Rating 8 - Good. 40 out of 95 reviews" "
Rating 6 - Okay. 8 out of 95 reviews" "
Rating 4 - Poor. 3 out of 95 reviews" "
Rating 2 - Terrible. 1 out of 95 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfriendly and don't have the room you booked!
Booked a room. Hotels.com messed up but after the matter was resolved by them it turned out the hotel did not have the room we had booked. Very unhelpful and disinterested staff. Had to find another room at 11pm which was not easy!
Stayed 1 night in Sep 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stolberg is lovely
this was a business trip and everyone had a lovely time in Stolberg in their time off. Charming little town. Hotel was good.
Stayed 1 night in Jan 2019

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting pretty historic village
Excellent hotel and top class service, good restaurant
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
No Air Condition as shown in Expedia
In general, it's a nice hotel. But, if you expect to find air condition as promised in Expedia.com, you will be disappointed. Really disappointing is the internet. Every 10min you need to fill out the form online again. And it's still very slow. However, this is a place for finding peace and for hiking, not for being connected to the entire world. Then, it shouldn't be offered - air condition and internet - are not really existing.
Stayed 1 night in Aug 2017

10/10 Excellent

Shaun, Witney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel in a beautiful setting.
We arrived at the hotel after a midnight ferry to Dunkirk, (on our way to Prague) very tired and in need of a cold beer which despite of the fact that the bar was not due to open for another hour the very accommodating owner duly obliged. I can only describe our experience as amazing. Everything about this place is faultless,the food is of a very high quality, the owners and staff were extremely friendly. If you prefer to drive to your holiday destination rather than fly, it's little gems like this that you would never normally see make the long drive all worth while.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip out for a vit to the Harz
A very nice rustic hotel in a beautiful stating.

10/10 Excellent

marie, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent!
Very nice hotel with old German flair.The rooms are simple but nice and comfortable. Okay, maybe the TV was old and small, but the internet connection was very good. Nice people, good food and a great Christmas feeling. The town is beautiful with its old timbered houses; although it was quite empty at this time of the year (early December). Not many shops around.

8/10 Good

Adamsdown, Cardiff, Wales UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful woodland village setting
Beautifully situated in a woodland village. The hotel layout is something of a maze but has heaps of character. Very good, wholesome dinners and a good standard of breakfast buffet. Rooms have been updated in recent years but mine still had an old, small-screen TV with no English speaking channels. This did not detract from an enjoyable stay.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Zum Buergergarten
This was a nice hotel, we did not stay in the main hotel, we were in the guest apartments across the street. It ended up being a 2 bedroom apt with a nice seating area and couch, though no AC. The only problem was the wireless hotspot did not reach across the street.. Dinner was fabulous in the dining facility and breakfast was typical cold meats and cheeses, with cereal and rolls. Very nice. I would stay at this hotel again, though I thought it was pretty expensive. The staff speaks very little english, though the lady that helped us to our room was very nice and tried hard.

10/10 Excellent

k, teeside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harz region gem in stolberg
good hotel, good rooms, ideal location, food also good.

8/10 Good

J, Derbyshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Excellent value"
Both the Hotel, and the town of Stolberg were a lucky "find". We chose the hotel because it seemed to represent good value for money, and this proved to be the case. All the staff were very pleasant and helpful, although speaking very little english (this is the case throughout the Harz region). The Hotel is on the edge of town, but only 10 minutes walk from the centre. Our room was extremely comfortable, and very clean throughout. Only one criticism, no tea & coffee making facilities in room. Buffet breakfast was excellent. Restaurant (evening meal) was good, but there are better in the town (10mins. walk) - would recommend booking on B & B basis. We would definitely book this hotel again if visiting the area.The town of Stolberg should be included on any visit to the area, even if not staying there.

10/10 Excellent

Heinz-Joachim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Annelie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotelzimmer war sehr ordentlich, das Nasszelle auf aktuellen Stand, die Matratze angenehm hart, d.h. nicht durchgelegen, wie ich es aus vielen anderen Hotels kenne. Stolberg selbst strahlt eine historische Aura aus und ist fotografisch ein Quell an Motiven.
Stayed 1 night in Sep 2023

8/10 Good

Daniela

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

8/10 Good

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Sandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles zu unserer Zufriedenheit!
Stayed 3 nights in Sep 2022

8/10 Good

Stefanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Das Essen und Frühstück waren super, allerdings wirkte das Personal gestresst. Als wir bei der Ankunft nach der Sauna - und Whirlpoolmöglichkeit fragten war die Kommunikation diesbezüglich leider etwas unfreundlich.
Stayed 1 night in Sep 2022

10/10 Excellent

Beatha

Stayed 1 night in Aug 2022

10/10 Excellent

Jens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft war super das Personal freundlich.
Stayed 4 nights in Jul 2022

10/10 Excellent

Kim Juno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ra
Tog en stund att checka in... ligger precis intill två vägar, kan vara störande om man vill sova med fönstret öppet. Maten var ok. Frukosten ok, dock svagt kaffe (som på de flesta ställen).
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

jento

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eten is geweldig en personeel top
Wij vonden het een zeer goed verblijf,jammer dat de bar al om 11.00uur dicht ging
Stayed 3 nights in Aug 2019