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The Highland Hotel by Compass Hospitality

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Highland Hotel by Compass Hospitality

Front of property
Reception
Bar (on property)
Lounge
Lounge

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Bay Highland Hotel, Strathpeffer, Scotland, IV14 9AN
  • Upper Pump Room
    3 min walk
  • Strathpeffer Pavilion
    4 min walk
  • Strathpeffer Pump Room
    10 min walk
  • Inverness (INV)
    32 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room with Scenic View

Desk, iron/ironing board, bed sheets

Twin Room with Scenic View

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

Desk, iron/ironing board, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Desk, iron/ironing board, bed sheets

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with Scenic View

Double Room with Scenic View

Double Room with Scenic View

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
Ben Wyvis Hotel
Pet-friendly
Parking included
Free WiFi
Restaurant
3.7 out of 5, Good, (307)
The price is €102
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Ben Wyvis Hotel

About this property

The Highland Hotel by Compass Hospitality

Hotel in Strathpeffer with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a ballroom are onsite.
The Highland Hotel by Compass Hospitality offers 131 accommodations with coffee/tea makers and hair dryers. Cable television is provided.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at The Highland Hotel by Compass Hospitality. During your stay, you're just a quick walk from Upper Pump Room. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a terrace
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Upper Pump Room and 4 minutes by foot from Strathpeffer Pavilion
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Highland Hotel by Compass Hospitality also features a terrace and a garden. Limited free parking is available on a first-come, first-served basis.
The Highland Hotel by Compass Hospitality has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • 1 restaurant
  • 1 bar

Family friendly

  • Snack bar/deli

Conveniences

  • Ballroom

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Highland Hotel Strathpeffer
Highland Strathpeffer
The Highland Hotel
The Highland Hotel by Compass Hospitality Hotel
The Highland Hotel by Compass Hospitality Strathpeffer
The Highland Hotel by Compass Hospitality Hotel Strathpeffer

The Highland Hotel by Compass Hospitality Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 142 out of 467 reviews" "
Rating 8 - Good. 170 out of 467 reviews" "
Rating 6 - Okay. 84 out of 467 reviews" "
Rating 4 - Poor. 45 out of 467 reviews" "
Rating 2 - Terrible. 26 out of 467 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Adrian

Stayed 1 night in Aug 2024

4/10 Poor

Adrian

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Had a room in what felt like the basement. Stunk of the kitchen which was obviously next door. Must have been under the main staircase as we couldn’t get to sleep until everyone from the bar had gone up to bed. Room had burns on the carpet and the bed was falling apart. Pretty appalling in all honesty and wish we’d paid more for the Ben Wyvis hotel instead. Will not be returning. Reception staff were pleasant however.
Stayed 1 night in Aug 2024

8/10 Good

Michael, Herndon

Travelled with family
Liked: Cleanliness, staff & service, amenities
We booked 3 family rooms - one room looked good, one was not bad and the last one was like an old college dorm room with a very dated bathroom. The breakfasts and dinners were good and the staff was friendly and helpful. We liked the bar and lounge area and there was entertainment on one evening. Overall a good value for the money and an enjoyable experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most pleasant surprise in the heart of the highlands. A gracious old building, welcoming staff, great rooms and good food all came together to make for a great stay. Would have liked to have spent a bit longer, but have flagged for a return visit once retired. Strathpeffer was a total surprise and made for an even nicer stay!
Stayed 1 night in Aug 2024

10/10 Excellent

KATE

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Spacious room, but tired. Nice towels. Shower alternated hot /cold, no control. Felt very historic in a nice way. Easy parking. Lovely staff. Dinner menu was ok. Breakfast was good.
Stayed 1 night in Aug 2024

10/10 Excellent

JAVIER MURCIANO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

6/10 Okay

Florian

Travelled with group
Disliked: Property conditions & facilities
Booked 2 twin rooms. The first one was very small and felt extremely dated, however the second one was huge and airy with a very nice view of the village. The reception was next to the common area and there was live music when we showed up making it very hard to understand what the hotel staff were saying. Overall I guess it depends on your luck what type of room you get
Stayed 1 night in Aug 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Highlander is an historic hotel in a stunningly beautiful location. With huge proportions and lovely detailing, her past grandeur has dulled but character remains. I would love someone to inject some cash for refreshment into her, she's worth it.
Stayed 3 nights in Aug 2024

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff, comfy beds, it was a short but pleasant stay
Stayed 1 night in Aug 2024

6/10 Okay

Mario

Disliked: Property conditions & facilities
The main bar area is really good. The rooms are average and could do with an update. A bit overpriced
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
this is our second visit
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Great location, poor hotel...
I don't like leaving negative reviews... so we'll start with the positives - great location, friendly staff and bags of potential. In reality, this hotel is very tired and of a poor standard. It was probably the 'place to be' in the 1980's but it's not been updated since. Our room at the front of the hotel had a lovely view (well done Scotland), but inside the room was a different story with big patches of mould from a clearly leaking roof and very basic amenities - if they are renovating, this definitely wasn't one of the newer rooms. The twin beds were comfy enough, and we had a TV, but no remote... despite asking twice, we didn't receive a remote in our 3 day stay so the TV was needless. Breakfast was passable but basic (although the coffee was quite grim). The main bar area / atrium was huge but run down. It's such a shame because it could be wonderful... get an investor, spend some money and this could be a boutique hotel in a fab location and lovely outlook. But in its current state, I can't recommend - it feels cheap and old with minimal effort to maintain a decent standard.
Stayed 3 nights in Aug 2024

4/10 Poor

Callum

Business traveller
Disliked: Staff & service, property conditions & facilities
Neglected Victorian Hotel
Tired Victorian hotel - unfortunately breakfast was limited and unremarkable definitely worth eating elsewhere - looked as if staff had put out half of what would normally be available (no yogurt, fresh fruit etc.) fried breakfast was fairly cold and staff not willing to prepare poached eggs to order. Room was fairly standard with soap dispenser not working properly and one of the most uncomfortable hotel mattresses I have ever slept on.
Stayed 1 night in Aug 2024

2/10 Terrible

Carl

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired old hotel needs nassive investment
Stayed 1 night in Aug 2024

6/10 Okay

C H

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Ian Finlay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room spacious good veiw over town, good staff friendly Breakfast need to be insured hotter being a buffet style arried 0810 on first day of two some items were cold Other than that a good stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
A very imposing staircase
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Highlander
My stay in the hotel was unremarkable. The food was okay, as was the room. It was alright as a place to put one's head down for a night, but it was way over-priced for what was on offer.
Stayed 1 night in Jul 2024

4/10 Poor

Angus

Bedroom old looking very grubby hotel has not seen paint for years partly painted in bedroom but generally dirty looking fortunately bed was clean Room was not cleaned during our stay Could be very nice place if owner bothered to tidy it up Obviously relying on plenty overspill from inverness to fill rooms so don’t worry about condition of rooms I believe there are a few nicer rooms for vip
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Filthy, dirty hotel room.
Pretty nasty. Room was really not clean at all. Floor was dirty and looks like only the centre of the room is ever vacuumed. Sheets had crumbs all over it and the bed was not even made properly. Even the cups for drinking water were dirty. Just all around felt like a dingy room. Water pressure in the bathroom is non existent.
Stayed 1 night in Aug 2024

8/10 Good

Chris

Liked: Staff & service
Overnight in Strathpeffer...
This charming hotel sits on a hill above the town center. It has spectacular views from the rooms. The lobby, bar, sitting area downstairs is incredible with an old-time feeling. The rooms are basic but larger than expected. No a/c in the rooms though, just an open window.
Looking up at the hotel.
Stayed 1 night in Jul 2024

4/10 Poor

Muhammad

Business traveller
Disliked: Staff & service, property conditions & facilities
Outdated decor. My mountain view room was basic clean and comfortable however my colleagues family room had dirty tables and a little smelly. Dinner menu had very or no options, one fish, one veg and one meat option and thats it. The ingredients were or very poor quality. Only had the choice of scrambled eggs for breakfast thats all. Wifi signal in the rooms is very poor.
Stayed 1 night in Jul 2024

10/10 Excellent

Seorie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a character property rich in Scottish decor. The room was lovely but the staff made the experience so much more, they were very accommodating. Deffo be booking in again next time I travel up.
Stayed 3 nights in Jul 2024

8/10 Good

Arnav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024