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Zenao Appart'hôtels Strasbourg

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December 2024
January 2025

Photo gallery for Zenao Appart'hôtels Strasbourg

Individually decorated, soundproofing, free WiFi
Living area
Reception
Living area
Apartment | Living room

Reviews

8.8 out of 10

Excellent

Apart-hotel

Sleeps 2

Popular amenities

  • Laundry
  • 24/7 front desk
  • Outdoor space
  • Pet-friendly
  • Breakfast available
  • Kitchen

Explore the area

Map
2 Rue Jacques et René Knecht, Strasbourg, 67000
  • European Court of Human Rights
    4 min drive
  • Palace of Europe
    4 min drive
  • European Parliament
    5 min drive
  • Strasbourg (SXB-Strasbourg Intl.)
    33 min drive

Room options

View all photos for Apartment

Individually decorated, soundproofing, free WiFi

Apartment

  • Sleeps 2

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About this property

Zenao Appart'hôtels Strasbourg

Strasbourg aparthotel in Robertsau with a 24-hour front desk
Along with laundry facilities, this aparthotel has a 24-hour front desk and an arcade/game room. WiFi in public areas is free. Other amenities include a garden. Each apartment features free WiFi and a kitchenette with a refrigerator, a microwave, and a dishwasher.
Zenao Appart'hôtels Strasbourg offers 5 accommodations. These individually decorated accommodations include dining tables. This Strasbourg aparthotel provides complimentary wireless Internet access. Kitchenettes offer refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Housekeeping is provided daily.
During your stay at Zenao Appart'hôtels Strasbourg, you'll be within walking distance of Pourtales Park. Features include free WiFi in public areas, plus breakfast (surcharge) and laundry facilities. This aparthotel has 5 apartments. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a refrigerator, and a microwave
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include laundry facilities, an elevator, and a terrace
  • 8 minutes by car from Strasbourg Cathedral and 9 minutes from Train Station Square
  • Pets welcome for free
Zenao Appart'hôtels Strasbourg offers its guests a terrace, an arcade/game room, and a garden. WiFi is free in public spaces. Zenao Appart'hôtels Strasbourg also features laundry facilities and an elevator.
For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 8:30 AM.

Languages

Arabic, English, French, Romanian, Russian

Property amenities

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Fridge
  • Microwave
  • Dishwasher
  • Toaster
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 7:30 AM–8:30 AM: EUR 8 per person
  • Dining table

Entertainment

  • Games room

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 150
  • Soundproofing
  • Wheelchair-accessible (with limits)

Services and conveniences

  • Daily housekeeping
  • 24-hour front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 rooms
  • Individually decorated

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.28 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Zénao Strasbourg
Zenao Strasbourg
Zenao Appart'hotels Strasbourg
Zenao Appart'hôtels Strasbourg Aparthotel
Zenao Appart'hôtels Strasbourg Strasbourg
Zenao Appart'hôtels Strasbourg Aparthotel Strasbourg

Zenao Appart'hôtels Strasbourg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

8.8/10

Cleanliness

7.4/10

Amenities

8.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Dennis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing like the photos. Bathroom and bedding akin to hostel standards. Kitchen dirty with cobwebs in corners. It is not an apartment but a unit insde an operating Seniors Nursing Home. Totally misleading and disappointed with Expedia promoting this the way it is. Destroyed the final weeks of our trip that have all been great through Expedia until this experience
Stayed 3 nights in Dec 2023

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nadine

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

DIALLO

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Rémi

Business traveller, Travelled with family
Disliked: Cleanliness
Cet établissement n’est pas un hôtel, comme le souligne très bien l’accueil à l’arrivé. Toutefois, cela n’est pas indiqué sur la description de l’hébergement. Il s’agit d’une résidence autonome pour seniors ! Le petit déjeuner est donc à partager avec les résidents et il n’est pas possible de le prendre en chambre comme le suggèrent les photos. Une taxe pour le chien nous a été facturée à l’arrivée alors que c’était indiqué comme étant gratuit au moment de la réservation. Il n’est pas possible de payer les taxes en carte bleue. Il n’est possible que de payer en espèce alors que la description indiquait qu’il était possible de payer en carte bleue. Enfin, l’appartement était convenable. Toutefois, il y a quand même une odeur particulière et la machine à café était inutilisable puisqu’il y avait un filtre fossilisé à l’intérieur.
Stayed 2 nights in Feb 2024

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, room comfort
Tranquille
Nouvelles expériences, tres bien, à bientôt
Stayed 1 night in Jan 2024

10/10 Excellent

Carole

Travelled with family
Stayed 3 nights in Dec 2023

6/10 Okay

Lena

Stayed 1 night in Dec 2023

8/10 Good

Stephane

Travelled with family
Liked: Cleanliness, room comfort
Marché de Noël
Établissement très calme et agréable. Pas de parking à proprement dit mais il y a suffisamment de place devant l’établissement pour que ce ne soit pas un problème. Ce n’est pas un hôtel mais un bon hébergement.
Stayed 2 nights in Nov 2023

10/10 Excellent

Astrid

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
La gentillesse du personnel
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 11 nights in Oct 2023

10/10 Excellent

Astrid

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Mévrick

Stayed 1 night in Oct 2023

10/10 Excellent

ludovic

Business traveller
Liked: Cleanliness, room comfort
Je recommande
Spacieux propre et confortable
Stayed 4 nights in Sep 2023

10/10 Excellent

NORDINE

Business traveller
Liked: Cleanliness, room comfort
Excellent
Accueil très chaleureux, Propreté et confort au rendez-vous, Endroit très calme et serin Que dire de plus … Je recommande vivement !
Stayed 1 night in Aug 2023

10/10 Excellent

Morin

Business traveller
Liked: Cleanliness, room comfort
TOP
Ravi de mon séjour. Je recommande
Stayed 1 night in Jul 2023

10/10 Excellent

Lopes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Uma residência muito acessível como preço, privacidade , bom acesso a transporte público.
Stayed 2 nights in May 2023

8/10 Good

Jean-Charles

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023