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"It was great to stay for the night at the Sofitel in Strasbourg!The superior room was a bit small but very tidy and the lovely comfy bed made things s ... " More

By Dido I on Tue 17 Jun 2014

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Junior Suite, 1 King Bed (1 Lounge Area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed with Sofa bed, View (Luxury)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed, Balcony, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sofitel Strasbourg Grande Ile. During your stay, you're just a quick walk from Strasbourg Christmas Market. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy French cuisine while dining at Terroir & Co
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Steps from Place Kléber and 4 minutes on foot from Strasbourg Christmas Market
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

Sofitel Strasbourg Grande Ile ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sofitel Strasbourg Grande Ile

Everyone (3) Couples (8) Business (1) Family (5)
5 out of 5

Will be Back!

It was great to stay for the night at the Sofitel in Strasbourg!The superior room was a bit small but very tidy and the lovely comfy bed made things smooth. The front desk girl was smart,helpful and organised a room for us a bit earlier then the 14:00pm check in time! Overall great hotel and will visit again soon for another pleasure trip in Alsace!

Posted by on 17 Jun 2014

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4 out of 5
Man könnte mehr Wert auf die Sauberkeit legen. Immerhin wirbt das Hotel mit seinen 5 Sterne. Für mich wären 3 Sterne eher angebracht. Ausserdem sehr teure Getränke.

Posted by on 16 Jul 2024

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4 out of 5
Es war schade keine Kaffeemaschine im Zimmer zu haben, heute ein muss in einem 4 Sterne Hotel. Die Parkgebühren sind zu hoch!

Posted by on 23 Jan 2023

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5 out of 5

Posted by on 11 Oct 2020

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5 out of 5
Sehr freundliches und hilfsbereites Personal. Fantasisches Frühstücksbuffet mit großer Auswahl an bio Produkten. Sehr zentrale Lage Preis-Leistng stimmt absolut überrein

Posted by on 19 Jan 2020

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5 out of 5
Le professionnalisme de l'accueil. La serviabilité. La chambre bien équipée. Note négative, Barmann un peu arrogant.

Posted by , from Strasbourg on 20 Dec 2019

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3 out of 5
Proximité des commerces et architecture, désorganisée pour le petit déjeuner du dimanche impossible de déjeuner à l’hôtel même dans les heures trop de monde et proposition de manger sur un guéridon ( au prix de 29euros par personne ) pas correct

Posted by on 4 Nov 2019

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1 out of 5
Pas de parking obligé d’aller se garer à plus de 500 mètres de l’établissement.pas de place pour le petit déjeuner,nous avons dû aller déjeuner en ville Inadmissible pour ce genre d’établissement

Posted by on 4 Nov 2019

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1 out of 5
L’hôtel en elle-même n’a aucun souci, très propre et très confortable. Le réel souci est que sur place si il y a une personne incompétente qui travail et la direction de l’hôtel n’est pas au courant de cela c’est une catastrophe. Malgré que j’ai payé ma chambre d’hôtel ils n’ont pas voulu me donner ma chambre m’ont fait attendre et en plus de ça ils m’ont refait payer la chambre, Heureusement que je me suis pas laissé faire et je me suis fait rembourser. Le matin la responsable s’est excusé mais ce que je vécu la nuit ça reste quand même une catastrophe.

Posted by , from Istanbul on 30 Oct 2018

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4 out of 5
Sehr freundliches und zuvorkommendes Personal . Badezimmer etwas in die Jahre gekommen . Wenn man in der Badewanne liegt sieht man mehrere Schwachstellen. Sehr bequemes Bett und sauberes Zimmer.

Posted by , from schweiz on 2 May 2018

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 11 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 7965 square feet (740 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the luxury Sofitel Strasbourg Grande Ile. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Strasbourg hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • 7965 sq ft of conference space
  • 740 sq. m of conference space
  • Built in 1964
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Strasbourg Station (1.6 km / 1 mi)
  • Metro station: Homme de Fer Tram Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sofitel Strasbourg Grande Ile offers 150 accommodations with minibars and espresso makers. Pillowtop beds feature down duvets and premium bedding. This Strasbourg hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

Terroir & Co – This restaurant specialises in French cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Bar Le Link – This cocktail bar specialises in international cuisine and serves lunch, dinner and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

  • Couples treatment rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards, ANCV Cheques-vacances and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, Barclaycard, debit cards, ANCV Chèques-vacances and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • ANCV Chèques-Vacances
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.63 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 33 per person
  • Valet parking fee: EUR 42 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Grande Ile
  • Sofitel Grande Ile Hotel
  • Sofitel Grande Ile Hotel Strasbourg
  • Sofitel Grande Ile Strasbourg
  • Sofitel Strasbourg
  • Sofitel Strasbourg Grande
  • Sofitel Strasbourg Grande Ile
  • Strasbourg Ile
  • Strasbourg Sofitel
  • Strasbourg Sofitel Grande Ile
  • Sofitel Strasbourg Hotel Strasbourg
  • Sofitel Strasbourg Grande Ile Hotel
  • Sofitel Strasbourg Grande Ile Hotel
  • Sofitel Strasbourg Grande Ile Strasbourg
  • Sofitel Strasbourg Grande Ile Hotel Strasbourg

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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