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Sofitel Strasbourg Grande Ile

5.0 star property

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Photo gallery for Sofitel Strasbourg Grande Ile

Garden
Lobby
Front of property
Lobby sitting area
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
4 Place Saint Pierre Le Jeune, Strasbourg, Bas-Rhin, 67000
  • Strasbourg Christmas Market
    ‪4 min walk‬
  • Strasbourg Cathedral
    ‪8 min walk‬
  • Train Station Square
    ‪12 min walk‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪24 min drive‬

Room options

View all photos for Luxury Room, Garden View

Premium bedding, down duvets, pillow-top beds, minibar

Luxury Room, Garden View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed, Accessible, Garden View

Luxury Room, 1 King Bed, Accessible, Garden View

Luxury Room, 1 King Bed, Accessible, Garden View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Garden View

Superior Room, Garden View

Superior Room, Garden View

  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, 1 King Bed with Sofa bed (Luxury)

Premium Room, 1 King Bed with Sofa bed (Luxury)

Premium Room, 1 King Bed with Sofa bed (Luxury)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 King Bed (1 Lounge Area)

Junior Suite, 1 King Bed (1 Lounge Area)

Junior Suite, 1 King Bed (1 Lounge Area)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Balcony, Garden View

Superior Room, 1 Queen Bed, Balcony, Garden View

Superior Room, 1 Queen Bed, Balcony, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sofitel Strasbourg Grande Ile

Luxury hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area. Change of towels is available on request.
Sofitel Strasbourg Grande Ile offers 150 accommodations with minibars and espresso makers. These individually decorated and furnished accommodations include desk chairs. Pillowtop beds feature down comforters and premium bedding. This Strasbourg hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sofitel Strasbourg Grande Ile. During your stay, you're just a quick walk from Strasbourg Christmas Market. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy French cuisine while dining at Terroir & Co
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Steps from Place Kléber and 4 minutes by foot from Strasbourg Christmas Market
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 11 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 7965 square feet (740 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the luxury Sofitel Strasbourg Grande Ile. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Strasbourg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
Terroir & Co - This restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Bar Le Link - This cocktail bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 42 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 33 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Le Link
  • Terroir & Co

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • Library

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's books
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 7,965 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Doorbell and phone notification
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (80 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.85 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 33 per person
  • Covered valet parking fee: EUR 42 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Sofitel Grande Ile
Sofitel Grande Ile Hotel
Sofitel Grande Ile Hotel Strasbourg
Sofitel Grande Ile Strasbourg
Sofitel Strasbourg
Sofitel Strasbourg Grande
Sofitel Strasbourg Grande Ile
Strasbourg Ile
Strasbourg Sofitel
Strasbourg Sofitel Grande Ile
Sofitel Strasbourg Hotel Strasbourg
Sofitel Strasbourg Grande Ile Hotel
Sofitel Strasbourg Grande Ile Hotel
Sofitel Strasbourg Grande Ile Strasbourg
Sofitel Strasbourg Grande Ile Hotel Strasbourg

Sofitel Strasbourg Grande Ile Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 432 out of 802 reviews
Rating 8 - Good. 245 out of 802 reviews
Rating 6 - Okay. 76 out of 802 reviews
Rating 4 - Poor. 30 out of 802 reviews
Rating 2 - Terrible. 19 out of 802 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Raphael, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities
An hotel a bit old but comfortable. Nice staff. 1 hour wait to get the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Julie, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting the Christmas markets. Excellent staff, especially the concierge!
Stayed 3 nights in Dec 2024

10/10 Excellent

GOHAR

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Dec 2024

2/10 Terrible

Alexander

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
terrible smell on every floor. Old carpet smell. How this Hotel can be rated 4-5 Stars?! Staff is very friendly, they can do nothing about this smell.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jodi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Christmas food stalls and outdoor experience was festive. Central location to the Christmas markets makes it worth the higher cost.
Stayed 1 night in Dec 2024

10/10 Excellent

Raelene

Liked: Cleanliness
Great location for Xmas markets!
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More like a two star hotel, rooms in rough shape.
Rooms are not clean, and needed renovation 15yrs ago. Not even close to a five star.
Stayed 4 nights in Nov 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The hotel was in a great spot, with parking and close to Christmas Markets
Stayed 2 nights in Nov 2024

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location in the old town is great for walking, however the streets are closed during the Christmas markets so we had to wheel our luggage a few blocks to the hotel. The staff is very helpful and friendly. The propery is a bit run down and in need of refurbishment. Our bathroom sink was cracked, the vanity had a gash in it, the carpet was worn and the towels were a bit dingy and scratchy. The buffet breakfast was very good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Laura

Stayed 1 night in Oct 2024

10/10 Excellent

Kwanghoon

Stayed 1 night in Oct 2024

8/10 Good

MohamedHussein, Mohandessin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has an excellent location with an easily accessible parking lot in front of it. Walking to most attractions is less than twenty minutes.
Stayed 3 nights in Sep 2024

6/10 Okay

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property is outdated and not a four-star hotel as advertised. Everything else was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Arwi

Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Stayed 1 night in Aug 2024

6/10 Okay

Armen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good Just some communication problems Almost impossible to get hold of the concierge Ask Hotel for assistance to get a transportation from the airport to the hotel, there was some communication issues and multiple phone calls were ignored and non-answered and not returned back. They still charge me overhunted euros for Driver service. I never used. Now I have to fight to get that money back. Too much hassle for nothing Hotel was great. Food was great. Staff was incredible however one of the concierge who was scheduling the transportation was not so good. First time the hotel tells me to bad, but you are gonna pay for something you don’t use
Stayed 3 nights in Jul 2024

10/10 Excellent

Luis R

Stayed 1 night in Jul 2024

8/10 Good

jerzy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
i dont have time to SHARE reviews so please stop asking
Stayed 2 nights in Jul 2024

8/10 Good

GOHAR

Liked: Cleanliness, staff & service, property conditions & facilities
Great location friendly people the superior room was too small no place to hang the towels
Stayed 5 nights in Jun 2024

6/10 Okay

Sudheer

Travelled with family
Liked: Cleanliness, staff & service
Terribly tiny room
Stayed 2 nights in Jun 2024

10/10 Excellent

Melissa

Stayed 1 night in Jun 2024

10/10 Excellent

Mathew

Stayed 1 night in Jun 2024

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strasbourg Stay
Room was very comfortable and hotel well located. Food in hotel restaurant (both buffet breakfast and dinner) was excellent as was the service. The only thing that should be changed is the carpeting in the room — it was looking its age and should be replaced with flooring that is easier to clean.
Stayed 3 nights in May 2024

4/10 Poor

Ashton

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were amazing. Very accommodating and hospitable. The hotel itself needed lots of updating. Rooms weren’t really that nice
Stayed 1 night in May 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel! This was our second time staying at this property. The staff is exceptional! They went above and beyond at checkout to get us to our departure bus at the train station so we would not miss out flight. I cannot thank them enough. Wonderful service! Would stay here again and again!
Stayed 1 night in May 2024