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Hotel L'Ours De Mutzig

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel L'Ours De Mutzig

Exterior
Seasonal outdoor pool
Lobby sitting area
Breakfast, lunch, dinner served; French cuisine
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking included
    Parking included
  • Pet-friendly
    Pet-friendly

Explore the area

Map
24 Place De La Fontaine, Mutzig, 67190
  • Fort de Mutzig
    3 min drive
  • Chartreuse Museum
    4 min drive
  • Office de Tourisme Region Molsheim-Mutzig
    4 min drive
  • Strasbourg (SXB-Strasbourg Intl.)
    27 min drive

Room options

View all photos for Standard Twin Room

Premium bedding, individually decorated, individually furnished, desk

Standard Twin Room

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel L'Ours De Mutzig

Hotel in Mutzig with a seasonal outdoor pool and a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, a 24-hour front desk, and free newspapers.
Hotel L'Ours De Mutzig offers 47 accommodations with complimentary newspapers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with cable channels. This Mutzig hotel provides complimentary wireless Internet access. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel L'Ours De Mutzig, you'll be close to Chartreuse Museum. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy French cuisine while dining at Restaurant l'Ours
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, meeting rooms, and a multilingual staff
  • Just a 4-minute drive from Chartreuse Museum and a few minutes from Office de Tourisme Region Molsheim-Mutzig
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel L'Ours De Mutzig. Free self parking is available.

This 3-star Mutzig hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 10 AM.
Restaurant l'Ours - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–10 AM on weekends: EUR 13 for adults and EUR 13 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Restaurant l'Ours

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Check In hours are 3-8 PM on Saturdays and 3-7 PM on Sundays and Bank holidays.

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool
The following facilities are closed on Sunday and Monday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.83 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

L'Ours Hotel Mutzig
L'Ours Mutzig
L'Ours De Mutzig Alsace, France
L'Ours Mutzig Hotel
Hotel L'Ours Mutzig
L'Ours De Mutzig
Hotel L'Ours De Mutzig Hotel
Hotel L'Ours De Mutzig Mutzig
Hotel L'Ours De Mutzig Hotel Mutzig

Hotel L'Ours De Mutzig Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 106 reviews" "
Rating 8 - Good. 42 out of 106 reviews" "
Rating 6 - Okay. 6 out of 106 reviews" "
Rating 4 - Poor. 3 out of 106 reviews" "
Rating 2 - Terrible. 3 out of 106 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Only reason I didn’t give it 5 stars is because I felt a little put out at our treatment or lack of in the hotel restaurant. We were the only brits in a room full of Germans and French. Every single other table were brought a basket of bread whilst waiting for their food and given a free dessert at the end of their meal, even if they’d already had a dessert like we had. It unfortunately marred my stay a little.
Stayed 1 night in Oct 2023

8/10 Good

COLARDELLE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour d'une nuit propre bien
Stayed 1 night in Jun 2024

8/10 Good

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beau séjour
Bon séjour. Belle chambre, manque juste un porte manteau, ou des cintres dans la penderie. Un peu chaud la nuit dans la chambre, pas de bouton de réglage disponible.
Stayed 1 night in Jun 2024

4/10 Poor

Kjell

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Kjell
Hotellet under renovering, poolen stängd. Restaurangen stängd, alltid på måndagar vilket inte framgick på bokningssidan. Frukosten bra. Personalen trevlig.
Stayed 1 night in May 2024

10/10 Excellent

Anders

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Edwige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Sylvie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très beau cadre malgré les travaux
Stayed 1 night in Apr 2024

8/10 Good

julien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Jean-Luc

Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel . Chambres très propres, un peu veillottes mais en cours de rénovation. Personnel très accueillant et a l'écoute des clients.
Stayed 2 nights in Jan 2024

10/10 Excellent

philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres bon acceuil
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Estelle

Stayed 2 nights in Dec 2023

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement calme propre fonctionnel malgré l'âge de l'hôtel
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommande ++++
Nous avons été très bien reçu dans cet établissement. Tout le personnel est aux petits soins pour que le séjour soit des plus agréable. Nous reviendrons très probablement pour continuer à visiter cette belle région. Et le petit cadeau de départ fait vraiment trop plaisir!
Stayed 2 nights in Dec 2023

8/10 Good

henri xavier

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Raphaël

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Très bruyant. Chambre très mal insonorisée. On entendait tout : les voisins, les gens dans le couloir, la machinerie de l'ascenseur... On n'a pratiquement pas pu dormir de la nuit.
Stayed 1 night in Dec 2023

10/10 Excellent

Aurélie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre très propre et très confortable. Restaurant super bon. Petit déjeuner complet. Personnel très sympathique. Très bon séjour. Je recommande
Stayed 1 night in Dec 2023

10/10 Excellent

jean marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel restaurant très chaleureux
Stayed 2 nights in Nov 2023

8/10 Good

isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel emplacement pour circuler dans la région.
Stayed 2 nights in Nov 2023

10/10 Excellent

jean-françois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel à recommander
L'accueil a été rapide et efficace. Amabilité et serviabilté bien appréciées. L'emplacement de l'hôtel est au calme et des restaurants sont proches. A recommander. J'y reviendrai.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ulrich

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in your hotel. Merci beaucoup!
Stayed 1 night in Sep 2023