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Hotel des Arts

2.0 star property

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Photo gallery for Hotel des Arts

Exterior
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Point of interest
Classic Triple Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Breakfast available
  • Free WiFi

Explore the area

Map
10 Place Marche Cochons de Lait, Strasbourg, Bas-Rhin, 67000
  • Rohan Palace
    ‪2 min walk‬
  • Alsatian Museum
    ‪2 min walk‬
  • Strasbourg Cathedral
    ‪2 min walk‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪17 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Small Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Single Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel des Arts

Hotel with a 24-hour front desk, steps from Strasbourg Cathedral
Along with a meeting room, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a front-desk safe are onsite.
Hotel des Arts offers 24 accommodations with complimentary toiletries. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel des Arts, you're just a quick walk from Strasbourg Cathedral. Features include free WiFi in public areas, plus breakfast (surcharge) and a meeting room.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Strasbourg Cathedral and 9 minutes by foot from Strasbourg Christmas Market
  • Pets welcome for a fee
Hotel des Arts offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Hotel des Arts also features complimentary newspapers in the lobby and a front-desk safe.

This Strasbourg hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for EUR 22 per day; discounts available
  • Street parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 9.50 per person

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 9.50 per person
  • Nearby parking fee: EUR 22 per day(984 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

des Arts Strasbourg
Hotel des Arts Strasbourg
Hotel Arts Strasbourg
Arts Strasbourg
Hotel des Arts Hotel
Hotel des Arts Strasbourg
Hotel des Arts Hotel Strasbourg

Hotel des Arts Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 219 out of 822 reviews
Rating 8 - Good. 331 out of 822 reviews
Rating 6 - Okay. 190 out of 822 reviews
Rating 4 - Poor. 64 out of 822 reviews
Rating 2 - Terrible. 18 out of 822 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Louis D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Crit, Weiden

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The property is perfect for a visit but not a long stay. The room had old furniture (Closet) and the art isn’t that much. The bathrooms are small and don’t provide basic amenities like blow dryer, shoe horns, shampoo or soaps. The cost fits the room. The AC needs to be cleaned due to the musty smell it creates in the room. The bed mattress was old and worn out.
Stayed 1 night in Oct 2024

10/10 Excellent

viktoriia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location of the hotel right near the main square. Very comfortable and good AC.
Stayed 1 night in Aug 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent, good price, fast check in, parking is off site because hotel is in a pedestrian only zone.
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel des Arts is a great little hotel and base to explore this beautiful location. Right in the heart of the old town, with beautiful walks surrounding the area and lots of excellent restaurants nearby. Cute little rooms, very clean and well presented. Very friendly and helpful staff. Some may find rooms a little on the small side, but perfect for one person or a couple for a short stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Teke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic location. Easy to access.
Stayed 1 night in Sep 2024

10/10 Excellent

Yana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and welcoming staff. Great customer service! In the heart of the historical center, at one of the most romantic squares in Strasbourg. Close to many sightseeings, good restaurants and the river. Top location for people exploring the historical part by walking. We have parked our car in the parking across the river.
Stayed 1 night in Sep 2024

6/10 Okay

stephen

Not unless it's a last resort.
Due to road works, getting to the hotel and finding parking nearby was a nightmare. We called the hotel in the early evening to let them know we wouldn't get to the hotel before late evening. After having to call three times someone finally picked up and said there was someone there 24 hours. When we arrived in Strasbourg and tried to make our way to the hotel all of the road works going on meant it took us about 40 minutes - although we had called the hotel earlier he had not warned us of the issue we would have. Then when we finally just winged it and fell lucky to park near the hotel we called to ask where we should park as the Hotels.com site said parking was available nearby. Again we had to ring four times before we got a response. He was not at all helpful. We ended up asking a guy on the street and just parked on the street hoping for the best and not to be towed. When we got to the hotel the front desk guy was clearly the guy who I had spoken to on the phone. He was very aloof, not very knowledagble and also seemed not very knowledagble about the city either. Disappointing! The hotel was old and so I set my expectations at a low level. The location was great, close to all historic sites and in a lovely busstling square. The room was tiny - really for one person not two. The room was not very clean - carpets not vacuumed and hair around the bathroom. Bed was comfortable and seemed clean. If you are a couple looking to have a nice stay in Strasbourg, choose elsewhere.
Stayed 1 night in Aug 2024

8/10 Good

Carolane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Très bien situé, près de tout ! Chambre un peu petite, mais somme toute confortable.
Stayed 2 nights in Jul 2024

8/10 Good

Maria

Travelled with family
Liked: Staff & service
I was delighted with the location. Right in the heart of wonderful old buildings, restaurants and the cathedral. The hotel was adequate. It had well used furniture, a unique bathroom but the bed was comfortable.
Stayed 1 night in Jun 2024

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Very very tiny bathroom; difficult for a large person.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ChristineMark
This hotel was a great location right by the cathedral we loved it
Stayed 1 night in May 2024

2/10 Terrible

Kelsey

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We got almost no sleep, it was very loud all night. The walls are paper thin so you can hear everything your neighbors are doing and people in the halls, and people in the street. The bed was very very very small and uncomfortable. The room was tiny and the bathroom was ridiculously small. The water from the shower had an awful smell. There is no parking very close to the hotel like it mentions, it’s a 10 minute walk away and more than €20 a night. The staff was nice but that is the only nice thing about this hotel.
Stayed 1 night in Dec 2023

8/10 Good

Eleonor

Liked: Cleanliness, staff & service
Very nice stayed
Stayed 3 nights in Dec 2023

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Professional
Absolutely wonderful stay. The bed was very comfortable and we enjoyed the natural light in the room. The customer service was amazing; my husband became ill and they were creative in helping accommodate his needs. Thanks so much!
Stayed 1 night in Nov 2023

2/10 Terrible

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The second you walk in you are greeted by cobwebs and a terrible smell. You need to walk down a stinky narrow hallway just be turn the corner and be greeted by someone at the “front desk” who is not trying to helpful at all. This also explains why the phone was never answered when we tried calling earlier in the day. After the unpleasant beginning we held out hope that the room would be fine, and that is all that matters. However, the bathroom was infested with spiders, and the entire room looked dilapidated and dirty. The only positive is that the bedding did look clean. However, the bathroom was unusable. We canceled our booking then and there and found a new spot to stay. I’d recommend not giving this place a chance if you wouldn’t be willing to tolerate well below standard cleanliness.

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great service and staff. The two ladies that helped were wonderful and caring / helpful. We lived the hotel. Highly recommended for a great location and service. Thank you.
Stayed 2 nights in Sep 2023

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location right in the center of the old city, around the corner from the cathedral and a block from the river. Even though the plaza in front of the hotel was filled with crowded with noisy tourists, inside our room was as quiet as can be. The only negative - and it's a minor one at best - is the room was permeated with the smell of cologne, perhaps to hide tobacco odor? By the second day, either the smell went away or I stopped noticing it. But overall, we had a very positive experience at the hotel, and the location really couldn't be beat.
Stayed 2 nights in Aug 2023

6/10 Okay

STEPHANIE

Stayed 2 nights in Jul 2023

8/10 Good

Ivar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect and the place is ok for sleeping. But bed could have been better.
Stayed 3 nights in Jul 2023

10/10 Excellent

Elizabeth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff went above and beyond to make us comfortable

10/10 Excellent

Angely

Stayed 1 night in May 2023

8/10 Good

Lois

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms but in old town
Stayed 1 night in May 2023

8/10 Good

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again
Convenient location, helpful staff, clean room. Good value for the price
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel in a perfect location. Nothing exceptional, but clean, friendly service, for a reasonable cost.
Stayed 1 night in Feb 2023