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 Strasbourg • 1 Room
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Château de Pourtalès

3-star property
161 Rue Melanie, Strasbourg, Bas-Rhin (01) 562 1066
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4.4 out of 5
Excellent!
See all 9 ebookers Reviews

Points Of Interest

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Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Double Room (Chalet)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room (Chateau)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

New - Prestige Double Room (The Park)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Château de Pourtalès. During your stay, you're just a quick walk from Pourtales Park. Features include free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Indulge with massages or facials at Wellness
  • Amenities include a front desk safe, conference space and laundry facilities
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • 9 minutes by car from Strasbourg Christmas Market and 9 minutes from Train Station Square
  • Dogs welcome for a fee (restrictions apply)

Château de Pourtalès ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Château de Pourtalès

Everyone (4) Couples (2) Family (2)
5 out of 5
Parfait !

Posted by on 29 Apr 2024

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5 out of 5
Sehr freundliches, hilfreiches Personal! Wunderbares Frühstücksbuffet! Wir kommen wieder, auch mit unseren Hunden!

Posted by on 5 Apr 2023

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4 out of 5
Toll ruhig gelegen

Posted by on 26 Apr 2022

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4 out of 5
ruhig, wundershöner Park - schnell in der Stadt

Posted by on 27 Mar 2022

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Comment from Hotel Management

17 Apr 2022 by Charlotte/reception

Sehr geehrte Anita, vielen lieben Dank für Ihren freundlichen Kommentar. Wir freuen uns sehr, dass Sie einen schöner Aufenthalt im Château de Pourtalès hatten ! Freundliche Grüße aus Straßburg und bis hoffentlich bald, Charlotte Wild und das Team des Château de Pourtalès

4 out of 5
Sehr schönes und Stilvolles Schloss. Zimmer teilweise Renovation und Reparatur bedürftig.

Posted by on 11 Oct 2019

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Comment from Hotel Management

17 Oct 2019 by Stefanie

Sehr geehrte Kunden, Vielen Dank für Ihren Aufenthalt und Ihre Bewertung. Vielen Dank, dass Sie erwähnt haben, dass Sie unser Schloss schön und stilvoll finden. Das Hotel wurde 2009 gebaut, aber einige Renovierungen wurden bereits durchgeführt. Um Ihnen modernere Zimmer anbieten zu können, werden wir Ihnen 20 neue Zimmer und einen großen Seminarraum anbieten, der in 4 kleine Räume unterteilt werden kann. Das neue Gebäude wird Mitte November 2019 eröffnet. Auf ein baldiges Wiedersehen würden wir uns sehr freuen! Freundliche Grüße aus Straßburg wünschen Ihnen Stefanie und das ganze Team des Château de Pourtalès

4 out of 5

Posted by on 2 Mar 2019

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Comment from Hotel Management

12 Apr 2019 by Steffi

Dear guest, thank you for your good evaluation and your stay in our hotel. We hope to see you soon in our castle ! Best regards, your team of Château de Pourtalès

5 out of 5
Sehr schön gelegenes Hotel, super Service. Zimmer schön eingerichtet

Posted by , from Bellmund on 27 Oct 2018

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Comment from Hotel Management

6 Nov 2018 by Steffi GRIESINGER

Sehr geehrter Gast, herzlichen Dank für Ihren lieben Kommentar und dass Sie sich die Zeit zum Verfassen dessen genommen haben! Es freut uns, das es Ihnen bei uns gefallen hat. Wir würden uns freuen, wenn wir Sie ein weiteres Mal in unserem Hotel begrüßen dürfen. Mit freundlichen Grüßen aus Straßburg, Ihr Team des Château de Pourtalès

4 out of 5

Traumhaft

Pros: Schloss, Anlage, Wellnessbereich
Ein wirklich sehr schönes Schloss in dem man sich als Gast sehr wohl fühlt.

Posted by on 1 Apr 2018

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Comment from Hotel Management

17 Jun 2019 by Steffi

Sehr geehrter Gast, vielen herzlichen Dank, dass Sie sich die Zeit genommen haben um uns Ihre positive Meinung Ihres Aufenthaltes mitzuteilen. Es freut uns zu lesen, dass Sie das Schloss als traumhaft bezeichnen und Sie sich sehr wohlgefühlt haben ! Ab Mitte Oktober 2019 werden wir ein neues Gebäude mit weiteren 20 Zimmern eröffnen und würden uns freuen, Sie erneut begrüßen zu dürfen. Dort wird es einen Aufzug sowie eine Klimaanlage haben. Auch die Zimmer im Chalet sind nun mit einer Klimaanlage versehen. Mit freundlichen Grüßen aus Straßburg, Ihr Team des Château de Pourtalès

5 out of 5

A la campagne

Tres bon hôtel,personnel sympa. Bon espaces e bon service. Je suis très content et satisfait du hotel et do service

Posted by on 7 Jan 2017

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About the Château de Pourtalès

Location 161 Rue Melanie, Strasbourg, Bas-Rhin 67000

Property Features

Château de Pourtalès offers its guests a full-service spa and a sauna. WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at Château de Pourtalès. Free self parking is available. This 3-star Strasbourg hotel is smoke free.

  • 25 guestrooms or units
  • 2 levels
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Terrace
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Bischheim Station (5.4 km / 3.4 mi)
  • Parking: Free self parking

Room Amenities

Château de Pourtalès offers 25 accommodations with minibars and a safe. Televisions come with premium digital channels. This Strasbourg hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • Television
  • Digital channels
  • Premium channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness. Services include massages and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Facial treatments
  • Sauna in spa
  • Steam room in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7:00 AM-10:00 PM
  • Saturday-Sunday: 7:30 AM-10:00 PM
If you are planning to arrive after 9:30 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 10:00 PM
  • Saturday - Sunday: 7:30 AM - 10:00 PM
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard and Eurocard. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night
  • Facilities fee: EUR 10 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Château Pourtalès
  • Château Pourtalès Hotel
  • Château Pourtalès Hotel Strasbourg
  • Château Pourtalès Strasbourg
  • Château de Pourtalès Hotel
  • Château de Pourtalès Strasbourg
  • Château de Pourtalès Hotel Strasbourg

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.