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Au Cerf d'Or

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Au Cerf d'Or

Front of property
Indoor pool
Interior
Massages
Massages

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly

Explore the area

Map
6, place de l'Hopital, Strasbourg, Bas-Rhin, 67000
  • Alsatian Museum
    3 min walk
  • Rohan Palace
    7 min walk
  • Strasbourg Cathedral
    8 min walk
  • Strasbourg (SXB-Strasbourg Intl.)
    21 min drive

Room options

View all photos for Junior Room

Junior Room

Junior Room

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Twin Room (Shower)

Twin Room (Shower)

Twin Room (Shower)

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room, Bathtub

Twin Room, Bathtub

Twin Room, Bathtub

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Bathtub

Superior Double Room, Bathtub

Superior Double Room, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Bathtub

In-room safe, individually decorated, individually furnished, desk

Standard Double Room, Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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Room
Hôtel de l'Europe by Happyculture
Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (1000)
The price is €564
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hôtel de l'Europe by Happyculture

About this property

Au Cerf d'Or

Hotel with a sauna, a short walk to Strasbourg Cathedral
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a spa tub, and dry cleaning are onsite. Private bathrooms are not ensuite.
Au Cerf d'Or offers 43 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Rooms have detached private bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Strasbourg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Au Cerf d'Or, you're just a quick walk from Strasbourg Cathedral. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy French cuisine while dining at Au Cerf d Or
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a sauna
  • Within a 15-minute walk of Strasbourg Cathedral and Strasbourg Christmas Market
  • Pets welcome for a fee
Au Cerf d'Or offers its guests an indoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Au Cerf d'Or.

This 3-star Strasbourg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 10:30 AM.
Au Cerf d Or - This restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Off-site parking within 984 ft (EUR 20 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–10:30 AM on weekends: EUR 15-18 for adults and EUR 8-8 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Au Cerf d Or

Things to do

  • Bike parking
  • Indoor pool
  • Sauna
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom (not in room)
  • Shower
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 to 18 for adults, and EUR 8 to 8 for children
  • Nearby parking fee: EUR 20 per day (984 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 6:30 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Au Cerf d'Or
Au Cerf d'Or Hotel
Au Cerf d'Or Hotel Strasbourg
Au Cerf d'Or Strasbourg
Cerf d'Or
Au Cerf d'Or Hotel
Au Cerf d'Or Strasbourg
Au Cerf d'Or Hotel Strasbourg

Au Cerf d'Or Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 139 out of 353 reviews" "
Rating 8 - Good. 143 out of 353 reviews" "
Rating 6 - Okay. 50 out of 353 reviews" "
Rating 4 - Poor. 14 out of 353 reviews" "
Rating 2 - Terrible. 7 out of 353 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place right at the edge of the city center walking distance to everything
Stayed 3 nights in Jul 2024

10/10 Excellent

Peter

Stayed 1 night in Jul 2024

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room worked great for our family of three. Loved all of the open windows. Lots of storage. We had really good dessert at the restaurant, though we did not feel very welcomed since we were ordering just dessert and wine. It's very close to the metro so that was nice. You must visit the wine cellar in the hospital next store. Great wine and is super affordable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Payton

Stayed 1 night in Jul 2024

10/10 Excellent

LUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very nice
Stayed 1 night in Jun 2024

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Eugenio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel with daily room servicing. Our room offered a view of the Cathedral and had fully functional windows to allow a nice cool breeze into the room. The breakfast service felt overcrowded with items not replenished in a timely manner. If you’re visiting during a busy period you may find better options elsewhere, but overall the staff was very accommodating and friendly. Our stay was comfortable and perfect for our visit to Strasbourg.
Stayed 2 nights in May 2024

10/10 Excellent

Angela

Stayed 3 nights in Oct 2023

10/10 Excellent

Kevin

Stayed 1 night in Sep 2023

2/10 Terrible

Torin

Stayed 1 night in Aug 2023

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Matylda from the reception was excellent! Restaurant at the hotel is top notch.
Stayed 2 nights in Aug 2023

10/10 Excellent

Vasile-Silviu

Stayed 1 night in Aug 2023

10/10 Excellent

François

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and comfortable rooms with a personality. Very caring staff. We felt very welcome, and the price was right.
Stayed 1 night in Aug 2023

10/10 Excellent

Thibault

Stayed 3 nights in Feb 2022

2/10 Terrible

Paphada

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 2 night, but they charged me 3 nights, Such A cheating, i asked for refund, they just said refund is ok, now it’s too long time for refund, I asked them for evidence of tranfer money, They has no response, very ignore, It means nothing happens for my refund, I lost money for 1 night!!!!! Very bad , The worst experience in my life is HERE!!!!! Cheating!!!!
Stayed 1 night in Dec 2021

10/10 Excellent

TIMOTHY

Stayed 1 night in Dec 2021

10/10 Excellent

Daron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was pet friendly and also had a spa center.
Stayed 1 night in Oct 2021

10/10 Excellent

Karel

Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great with a dog. Happy people on desk. Great if you need to know a bit a out Strasbourg. Happy client.
Stayed 1 night in Jan 2020

10/10 Excellent

Constance

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid Charm and service.
Amazing staff. So helpful. The bathroom was very clean. Room was quiet and relatively spacious for an ancient building (with great charm). The breakfast buffet was a little pricey, but there were really quality foods and good variety.
Stayed 2 nights in Oct 2019

4/10 Poor

Rebecca, Worcester Ma

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We really liked everything about the hotel and will go back again but our problem was that the Jacuzzi was broken. I did a lot of research to find a hotel that provided a whirlpool Jacuzzi and we were very much looking forward to using it. I had a feeling when we questioned the staff about it that it had be broken for quite some time. They use it as a selling feature in all of their literature and Expedia also notes that the Jacuzzi it available to us. They need to fix this problem.
Stayed 2 nights in Sep 2019

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room. Very spacious and modern bathroom. Young lady at reception was welcoming and helpful. Location was close to all sights.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location only issue the hot water has a mind of its own from freezing to boiling without the need to adjust
Stayed 2 nights in Sep 2019

10/10 Excellent

Jenny, San Diego, CA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location one block to city centre. we went here during the holiday and it was a great way to be a part of City Centre without sleeping there. Hotel staff was very accommodating even with my English only communication. I would definitely stay here again.
Stayed 2 nights in Nov 2018

2/10 Terrible

I.

Travelled with family
Disliked: Staff & service, room comfort
Misguided
The hotel does not provide parking and if you arrive on busy hours is unlikely to find somethong nearby. I specifically boomed this one since this service was included. Sleeping is not easy since is very noisy. The hotel was clean and the service friendly though could not really help with tje parking issue. Additionally I forgot some piece of clothing in the hotel and once I called multiple timea the answer they gave me was originally unclear and later on very vague to end up on "we will investigate and let you know". They also mentioned they would call back but never did. Location is very good, in proximity to the city centre. The overall experience was average to bad.
Stayed 1 night in Aug 2019