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9 Aug 2024 by Sofia (Front desk)
Hi Georgina, Thank you for staying with us and for your feedback.With respect to the room itself, did you speak with the reception desk regarding your concerns? All of the rooms are different and unless the hotel is fully booked, our receptionists are always happy to assist in changing a guest's room to something more comfortable. The hairdryers sometimes reach the end of their life expectancy, at which point, they cannot be fixed. But as stated above, we are always happy to change the room at any given moment if it's not to guest's liking. We hope that your next visit with us is more comfortable :)Highest regards, Sofia Front Desk
22 Jul 2024 by Regards, Anna Björklund Front Desk Supervisor
Hi Marleen,Thank you for your feedback. How can we improve a potential return visit? Your feedback is important for giving us a chance to improve! :-)
7 Jul 2024 by Maia/Front Desk
Dear Marko, Super thanks for your nice review and high score, we loved it! Welcome back anytime! Best regards, Maia/Reception
15 Mar 2024 by Terveisin, Anna Björklund Front Desk Supervisor
Hei Sari,Kiitos palautteestasi. Pahoittelemme, että oleskelusi ei sujunut suunnitellusti. Oliko sinulla yhteyttä vastaanottoon näistä ongelmista oleskelusi aikana? Teemme aina parhaamme ratkaistaksemme mahdolliset ongelmat suoraan paikan päällä!
7 Nov 2023 by Regards, Anna Björklund Front Desk Supervisor
Hi Tomi!Thank you so much for your feedback! We are happy to see that you had a pleasant stay here with us! :-)
6 May 2023 by Tony
Dear Anna, thank you ever so much for the fantastic review! We are so glad that you enjoyed the atmosphere we have created here, It really is a special place that is unlike any other. A warm welcome back. Best regards Tony Front desk
15 Mar 2023 by Tony
Hi, Thank you for leaving a review. We always strive to improve, so your feedback is very appreciated. We will take your feedback into consideration for future improvements. Glad to hear that you seemed to have enjoyed your stay for the most part. Hope to see you back here in the future! Kind RegardsTonyFront desk
21 Dec 2021 by Receptionen
Hi Beatrix, Thank you for your feedback! Your experience is very important for us and i will take your feedback to make improvments for you and future guests
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A vending machine, multilingual staff, and coffee/tea in common area are also featured at Best Western Hotel Bentleys. This 4-star Stockholm hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Best Western Hotel Bentleys offers 119 accommodations with free newspapers and a hairdryer. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts credit or debit cards, Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 4 stars.
