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Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
1302 Richmond Ave, Staunton, VA, 24401
  • Frontier Culture Museum
    ‪3 min drive‬
  • The Woodrow Wilson Presidential Library
    ‪4 min drive‬
  • Wilson Park
    ‪5 min drive‬
  • Weyers Cave, VA (SHD-Shenandoah Valley Regional)
    ‪20 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (No Pets)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (No Pets)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (No Pets)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Sleep Inn Staunton

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1060)
The price is €105
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Sleep Inn Staunton

About this property

Comfort Inn & Suites

Suburban hotel with free breakfast and a seasonal outdoor pool
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a TV in a common area.
Comfort Inn & Suites offers 95 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites. During your stay, you'll be within walking distance of Frontier Culture Museum. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a computer, and laundry facilities
  • Just a 3-minute drive from Frontier Culture Museum and a few minutes from R.R. Smith Center for History & Art
  • Pets welcome for a fee
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Comfort Inn & Suites also features a seasonal outdoor pool, coffee/tea in a common area, and laundry facilities. Self parking is free.
Guests are served free full breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Front entrance ramp
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Staunton
Comfort Inn Staunton
Comfort Hotel Staunton
Comfort Inn Staunton Hotel
Staunton Comfort Inn

Comfort Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 257 out of 726 reviews
Rating 8 - Good. 287 out of 726 reviews
Rating 6 - Okay. 103 out of 726 reviews
Rating 4 - Poor. 49 out of 726 reviews
Rating 2 - Terrible. 30 out of 726 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jeannine

Stayed 1 night in Nov 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Base
Just a quick run to visit family. The hotel gave us a great “Home Base” while we were there.
Stayed 1 night in Sep 2024

8/10 Good

Kathleen

Stayed 1 night in Oct 2024

4/10 Poor

Rafael, Lawrenceville

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Smelled like literal fecal matter as soon as we walked through the door to the lobby. Room door barely shut, had to barricade the door (making it extra unsafe in the event of an emergency). One of the 2 room keys didn’t work. Bathroom was so small, we couldn’t even close the door to use it.
Stayed 1 night in Nov 2024

4/10 Poor

Susanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Appearance was good on the outside of the property. The person who checked me in appeared to be sick or had something going on with him. His personality was so off that the guy who rode the elevator with me even said to me about it. The hallway completely stunk from odors. The key card would not open my door. I had to get the attendee because it was not working. He came up to show me how to operate the door. The card reader had to be held a certain way to read the cards. It did not read cards all the time. I played 5 to 10 minutes every time. I went in the room. Just to open the door. I went to Food Lion and purchased a can of Lysol. Just to spray the room down because of the odor. There were multiple stink bugs flying around the room and dead stink bugs in the window ledge. The bathroom was so small that you had to walk in. Turn and close the door. Just to sit on the toilet without hitting your knees. I slept on the outside of the bed due to the stains on the linens. Ironically,I told guy who checked me in. When asked my room preference that I was good as long as the room was clean, comfortable and quiet. Noise was a factor as well. Glass bottles going to trash, people being loud and not a clue where all the banging was coming from. The best part of my stay was leaving and lady that greeted me as I leaving at the desk.
Stayed 1 night in Nov 2024

6/10 Okay

Glenna

Liked: Staff & service
Disliked: Property conditions & facilities
Needs a face lift and cleaning could be better too
This is a very convenient location for a stop on a longer trip we make to Florida. We have stayed at this hotel previously however, it is considerably more run down than prior visits. Rate charged for a dog is pretty reasonable compared to other properties.
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Motel would need a little bit of TLC, took very long for check in.
Stayed 1 night in Nov 2024

6/10 Okay

Dewayne

Stayed 1 night in Oct 2024

10/10 Excellent

Gohan, Williamsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay and it convinced since it was near the interstate.
Stayed 1 night in Nov 2024

6/10 Okay

Ashton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stains on sheets and tub looked kind of grimey, other than that pretty good
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were surprisingly comfortable
Stayed 2 nights in Oct 2024

2/10 Terrible

clIfford

Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, room comfort
A safe place to stay at night
Average hotel. The room needs to be updated....dark. the hotel sits next to an active railroad.
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Stayed 1 night in Oct 2024

4/10 Poor

Sally

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Stayed 2 nights in Oct 2024

6/10 Okay

Terry

Business traveller
Liked: Staff & service
The two ladies I had interactions with at the front desk were very friendly and hospitable. Definitely the highlight of the hotel.
Stayed 1 night in Oct 2024

8/10 Good

Cathy

Travelled with family
Stayed 1 night in Oct 2024

8/10 Good

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, property needs some work.
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Masa

Stayed 1 night in Oct 2024

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, comfortable bed, nice sheets and pillows. Large bathroom, obviously recently updated. Outside pool closed, not filled all the way with water, but we weren't planning on swimming. Outside and indoor hallways a little rough around the edges, but the room was perfect. Desk help and breakfast help were very nice!
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my daughter is autistic and shonda was very nice and when returned just as nice
Stayed 1 night in Sep 2024

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is real good The property could use some upkeep Overall satisfactory
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had obviously recently changed ownership. First floor had been painted and paint smell was very strong in the room. I went to go take a shower and noticed the tub was not properly draining and the edge of a bath mat had come up and a lot of hair was floating in the water. After the tub finally drained I used a tissue to pick up the edge of the bath mat and it was very moldy and disgusting. We were moved to an adjacent room that was a queen size room when we had originally booked a king size room. The front desk attendant was very condescending towards me. I'm not there to play 50 questions I was there to get a good night's rest and a hot shower which did not happen. I would not recommend this place to anyone unless you're looking to stay in the area. I have tried to upload photos but apparently it will not let me. All I can say is check your room before checking in, if you choose to stay there!
Stayed 1 night in Sep 2024