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Heathrow Living Serviced Apartments by Ferndale

4.0 star property

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Photo gallery for Heathrow Living Serviced Apartments by Ferndale

Deluxe Apartment, 2 Bedrooms, Ground Floor (Apt 09) | Private kitchen
Deluxe Apartment, 1 Bedroom (Apt 08) | Balcony view
Deluxe Apartment, 2 Bedrooms (Apt 06) | View from room
Deluxe Apartment, 2 Bedrooms (Apt 06)
Deluxe Apartment, 2 Bedrooms (Apt 12) | Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Washer
  • Parking included
  • Outdoor space
  • Kitchen
  • Dryer
  • Free WiFi

Explore the area

Map
Poole Lane, Staines, England, TW19 7AN
  • Kempton Racecourse
    ‪9 min drive‬
  • Royal Holloway, University of London
    ‪10 min drive‬
  • Thorpe Park
    ‪13 min drive‬
  • London (LHR-Heathrow)
    ‪16 min drive‬

Room options

View all photos for Deluxe Apartment, 1 Bedroom (Apt 01)

Deluxe Apartment, 1 Bedroom (Apt 01) | Private kitchen

Deluxe Apartment, 1 Bedroom (Apt 01)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Apt 03)

Deluxe Apartment, 2 Bedrooms (Apt 03)

Deluxe Apartment, 2 Bedrooms (Apt 03)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Apt 11)

Premium bedding, individually decorated, individually furnished

Deluxe Apartment, 2 Bedrooms (Apt 11)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Apt 12)

Deluxe Apartment, 2 Bedrooms (Apt 12) | Living room

Deluxe Apartment, 2 Bedrooms (Apt 12)

  • 65 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Ground Floor (Apt 09)

View from room

Deluxe Apartment, 2 Bedrooms, Ground Floor (Apt 09)

  • 64.9 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Twin Beds and 2 Double Sofa Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Ground Floor (Apt 10)

Deluxe Apartment, 2 Bedrooms, Ground Floor (Apt 10) | In-room dining

Deluxe Apartment, 2 Bedrooms, Ground Floor (Apt 10)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Apt 06)

Deluxe Apartment, 2 Bedrooms (Apt 06) | Living area

Deluxe Apartment, 2 Bedrooms (Apt 06)

  • 70 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Bed and 2 Double Sofa Beds

View all photos for Deluxe Apartment, 1 Bedroom (Apt 08)

Deluxe Apartment, 1 Bedroom (Apt 08) | Living room

Deluxe Apartment, 1 Bedroom (Apt 08)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Apt 02)

Deluxe Apartment, 2 Bedrooms (Apt 02) | Living area

Deluxe Apartment, 2 Bedrooms (Apt 02)

  • 70 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hampton Suites Serviced Apartments

  • Kitchen
  • Washer
  • Dryer
  • Parking included
4.1 out of 5, Very good, (185)
The price is €147
for 1 apartment
includes taxes & fees
9 Mar - 10 Mar
Hampton Suites Serviced Apartments

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Heathrow Living Serviced Apartments by Ferndale

Apartment with free parking, in the vicinity of Thorpe Park
This smoke-free apartment building features a garden, free self parking, and free WiFi in public areas. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dining area, while a Smart TV with digital channels and Netflix provide a bit of entertainment. Housekeeping is available on request.
Heathrow Living Serviced Apartments by Ferndale offers 7 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 36-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Heathrow Living Serviced Apartments by Ferndale, you'll be close to Thorpe Park. Free WiFi in public areas and free self parking are available. Built in 2018, this upscale apartment building has 7 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a patio
  • Free WiFi
  • Free self parking
  • 13 minutes by car from Thorpe Park and 13 minutes from Twickenham Stadium
Heathrow Living Serviced Apartments by Ferndale offers its guests a garden. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 4-star Staines apartment is smoke free.

Languages

Chinese (Mandarin), English, Filipino, German, Hindi

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • On-site parking includes off-street options

Family friendly

  • Free cot/infant bed

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Toaster oven
  • Cleaning supplies
  • Paper towels
  • Cookware/dishes/utensils
  • Electric kettle

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Shampoo
  • Toilet paper
  • Hairdryer
  • Soap
  • Towels provided
  • Free toiletries

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 36-inch smart TV with digital service
  • Netflix
  • DVD player
  • CD player

Outdoor areas

  • Patio
  • Garden

Laundry

  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Heating
  • Fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Change of bedsheets (on request)
  • Change of towels (on request)

Location highlights

  • Near the airport
  • Near a metro station

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 7 rooms
  • Built in 2018
  • Individually decorated
  • Individually furnished
  • Bulk dispenser for toiletries

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The property will contact guests with an online contract which must be completed. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: GBP 100 per accommodation, per stay
  • A damage deposit of GBP 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Heathrow Living Serviced Apartments Ferndale Apartment Staines
Heathrow Living Serviced Apartments Ferndale Apartment
Heathrow Living Serviced Apartments Ferndale Staines
Heathrow Living Serviced s Fe
Heathrow Living Serviced Apartments by Ferndale Staines
Heathrow Living Serviced Apartments by Ferndale Apartment

Heathrow Living Serviced Apartments by Ferndale Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 42 reviews
Rating 8 - Good. 12 out of 42 reviews
Rating 6 - Okay. 5 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
The property was great. The bus stop was about a 8 minute walk. It was easy to communicate with the staff, Dennis was very helpful. We enjoyed our stay and would stay again.
Stayed 21 nights in Sep 2024

8/10 Good

Lois

Stayed 2 nights in Jul 2024

8/10 Good

Khaled

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The area was good, close to airport. There is a close by convenience store. The only down side was the ad said this place was supped to accommodate 6 people , and truly the sofa bed was not enough for 2 little kids. Otherwise that stay was ok
Stayed 2 nights in Aug 2023

8/10 Good

Shannon

Liked: Property conditions & facilities
Stayed 13 nights in Mar 2023

8/10 Good

Clint

Travelled with family
Liked: Property conditions & facilities
For the price, it was a great property that met my family's needs. There was plenty of room, the area was quiet, and the unit itself was in very good condition. All in all, if you're staying in the area, this is a great choice. It is in a full residential area, so there are the inherent drawbacks. An excellent full scale grocery store was a twenty minute walk, a local shop 5 minutes, but other than that, shopping and dining options were extremely limited. It is also a little further away from transportation stations than we anticipated. .
Stayed 10 nights in Jul 2022

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2022

10/10 Excellent

Taniela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was easy to find and very convenient.
Stayed 2 nights in May 2022

6/10 Okay

Ho Fai Kelvin

Travelled with family
Disliked: Cleanliness
Stayed 14 nights in Oct 2021

10/10 Excellent

Anila

Stayed 2 nights in Sep 2021

8/10 Good

Amia

Travelled with family and small children, Travelled with partner
Liked: Property conditions & facilities
My family and I arrived to the custodian cleaning. Was informed that the previous renter overstayed. When we went inside, the apartment was dirty in many places. So, we did a through cleaning. The space was sufficient and quiet. At night it did get chilly. Tried trying on the heater, but it didn’t work. Internet was provided and had a great signal. We received extra supplies upon request after the 7th day as advertised on the info sheet. Overall, the stay was great and convenient for children, as there’s a park across the street, a conscientious store up the street, and public transit.
Stayed 12 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would’ve been perfect accept it’s taking nearly 2 weeks to get my deposit back
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment with a very convenient location for the airport. Apartment has everything you might need for a short stay.
Stayed 2 nights in Jun 2021

10/10 Excellent

Eleanor, Aberfan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property in an ideal location, very modern and clean, great amenities, it has everything you need, my only criticism is that the smoke detectors are a nuisance as they are directly above the cooker, so cooking anything sets them off.
Stayed 2 nights in Aug 2020

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, room comfort
Couldn’t be any better
Always stay here when at Heathrow Excellent accommodation , very roomy apartments, full facilities and any issues resolved instantly Highly recommended
Stayed 4 nights in Jul 2020

8/10 Good

Andy

Business traveller
does the job
Good communication
Stayed 4 nights in Jun 2020

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, room comfort
Perfection (pictures taken after we left)
It was better than expected. Definitely highly recommend. 2 bedrooms and 2 full bathrooms and a pull out sofa bed accommodated the 5 of us. It was perfect even if it was last minute. The only advice I can give is if you order take out or Uber or a taxi for some reason it’ll give them a different address which is behind the building just make sure to be very thorough. Other than that it was perfect. PS- all the pictures were taken after we left so its kinda messy but when we got there it was flawless.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT Stay
Great stay no issues. Easy friendly communication. Highly recommend.
Stayed 1 night in Jan 2020

10/10 Excellent

Tinashe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Easy check in, good location, very clean, thoughtful little touches. Will come back again.
Stayed 1 night in Dec 2019

6/10 Okay

Timothy

Travelled with family
Disliked: Staff & service
Customer service is lacking. Aparment sufficient.
I found the apartments sufficient. My biggest issue really was the service. After calling the man onsite and requesting help with directions and access and explaining that I was without a computer or internet and with 1 and 3 year-olds he proceeded to insist that I check my emails and WhatsApp for a message that he sent earlier instead of assisting by verbally relaying pertinent details. Then when I got there I called a second time for assistance and received the same response despite being on site and still not having internet. It turns out that the details he was referring to were not actully sent untill moments after the 2nd call (according to app timestamps) and as I didnt have internet access I wouldn't have got it anyway. His colleague was retrospectivly far more helpful with his concern and messaging but I had worked it all out by then. It was humorous to get a request for a deposit about that was over 3x the value of the booking.
Stayed 1 night in Dec 2019

8/10 Good

Glenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Erin

Stayed 2 nights in Sep 2019

10/10 Excellent

Robert, Bellingham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Modern and clean. Close to airport. Perfect for the 5 of us. Would stay again.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and modern. If ground floor would be better as we had lots of luggage
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment itself Is fantastic. It is about a 15 minute drive to the airport. And it is difficult to find. But once found, the entry was easy, the apartment was immaculate, and very comfortable. It is lovely! Would be a great place for an extended stay. I wish it was air conditioned (after a long hot day of traveling), and I further wish there were screens in the windows, since they had to be open to cool the place.
Stayed 1 night in Aug 2019