4/10 Poor
Cortney J.
8 Mar 2025
Disappointed
I wanted to love this place! Don’t get me wrong, the view is beautiful! We arrived to so many issues, starting with ants in the kitchen! Upon notifying Kareen, I was met with “I have to contact HOA, pest control is their responsibility.” Then at bedtime we discovered there was no bedding at all on the pull out bed, & I had clearly stated in emails that it would be my teenage son & myself staying together, so the main bed was not going to be shared. If there had been sheet & blankets, we could’ve made it ourselves, but there wasn’t. The closet that had all the linens was locked. When I called about this, I was asked to share the main beds sheets; there was only 1 sheet and 2 thin blankets! The house cleaners couldn’t come till next day. When I was told that, I asked if there was a safe in the house (for our traveling ) since they would be entering the unit when we were not there-there isnt. I suggested they get one & they agreed it was a good addition to get, didn’t help my comfort any! Returning that 2nd day, we walked in to this massive plastic bag of bedding plopped on the island! They didnt even make the pullout for us. Also upon arriving there was a dishwasher full of dishes.Then there was the 2” spider in the bedroom-but pest control was suppose to have come on day 2? Power went out the 3rd day. No laundry detergent. Hair dryer didn’t work, & so on. They did reimburse us 1 of 7 nights, but didnt change all that happened! The location is also a ways away from everything.
Cortney J.
Stayed 7 nights in Feb 2025