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The Westin Beach Resort & Spa at Frenchman's Reef

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Beach Resort & Spa at Frenchman's Reef

3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Exterior
Exterior
Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View
On the beach, white sand, beach cabanas, beach towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
5 Estate Bakkeroe, Po Box 7100, St. Thomas, St. Thomas, 00802
  • Frenchman's Bay
    1 min walk
  • Morningstar Beach
    1 min walk
  • Havensight Mall
    4 min drive
  • St. Thomas (SPB-St. Thomas Seaplane Base)
    12 min drive

Room options

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom, View

Suite, 1 Bedroom, View

  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Garden View

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View

Beach/ocean view

Room, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Garden View

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, View (Balcony)

Suite, 1 Bedroom, Non Smoking, View (Balcony)

Suite, 1 Bedroom, Non Smoking, View (Balcony)

  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace)

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace)

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace)

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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for 1 night
includes taxes & fees
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About this property

The Westin Beach Resort & Spa at Frenchman's Reef

Luxury resort on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at The Westin Beach Resort & Spa at Frenchman's Reef's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
The Westin Beach Resort & Spa at Frenchman's Reef offers 394 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 65-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This St. Thomas resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Westin Beach Resort & Spa at Frenchman's Reef. During your stay, you're just a quick walk from Frenchman's Bay. Features include free WiFi in public areas, plus 3 outdoor pools and 3 restaurants.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy Mediterranean cuisine with ocean views at Luna Mar, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to hot stone massages at Heavenly Spa
  • Services include free babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the beach
  • Steps from Frenchman's Bay and Morningstar Beach
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
The Westin Beach Resort & Spa at Frenchman's Reef offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

Event space at this resort measures 9500 square feet (883 square meters) and includes conference space. Spa services, gift shops/newsstands, and concierge services are also featured at the luxury The Westin Beach Resort & Spa at Frenchman's Reef. An airport shuttle during limited hours is available for a fee. For a fee, parking is available. A complete renovation of The Westin Beach Resort & Spa at Frenchman's Reef was completed in December 2022.

Smoking is allowed in designated areas at this 4.5-star St. Thomas resort.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Luna Mar - This poolside restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Shorebird - Overlooking the ocean, this buffet restaurant specializes in American cuisine and serves breakfast and brunch. Guests can enjoy drinks at the bar. Open daily.
Sugarfin - Overlooking the ocean, this sushi bar specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Frenchman's Roast - Overlooking the pool, this coffee shop specializes in American cuisine and serves light fare only. Open daily.
Edge Bar - This poolside bar specializes in Caribbean cuisine and serves lunch and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 34 for adults and USD 34 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Luna Mar
  • Shorebird
  • Sugarfin
  • Frenchman's Roast
  • Edge Bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Cots/infant beds (surcharge)
  • Free babysitting
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (9500 square feet)
  • Meeting rooms - 14

Outdoors

  • Beach cabanas (surcharge)
  • Beachfront location
  • Dock
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas

Spa

  • 12 treatment rooms
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 122
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 107
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property – December 2022

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 65-inch smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.00 per stay.
  • Cribs (infant beds) are available for USD 35.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 34 for adults and USD 34 for children
  • Airport shuttle fee: USD 42 per person (one-way)
  • Airport shuttle fee per child: USD 42 (one-way)
  • Valet parking fee: USD 35 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 35.0 per night
  • Rollaway bed fee: USD 40.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Westin Beach Resort & Spa at Frenchman's Reef offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Marriott Frenchman's Reef Morning Star Beach Resort St. Thomas
Marriott Frenchman's Reef Morning Star Beach Resort
The Westin Beach Resort Spa at Frenchman's Reef
The Westin Beach Resort & Spa at Frenchman's Reef Resort
The Westin Beach Resort & Spa at Frenchman's Reef St. Thomas

The Westin Beach Resort & Spa at Frenchman's Reef Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 485 out of 1124 reviews" "
Rating 8 - Good. 321 out of 1124 reviews" "
Rating 6 - Okay. 179 out of 1124 reviews" "
Rating 4 - Poor. 75 out of 1124 reviews" "
Rating 2 - Terrible. 64 out of 1124 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sue Ann

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The outside pool bar is not open late enough. The restaurant staff are not in a hurry and some were very unfriendly… yeah, we were without air conditioning for 24 hours when we first got there due to the storm. It was very hot and very inconvenient.
Stayed 7 nights in Aug 2024

10/10 Excellent

Coleen

Travelled with family
Liked: Amenities, property conditions & facilities
Property was great and the view was beautiful
Stayed 3 nights in Aug 2024

10/10 Excellent

Erek

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful. Very updated. Check-in was several hours past time, given a very nice, ocean view room, however was next to the main garbage which we heard the trucks every night and view was blocked by trucks
Stayed 5 nights in Aug 2024

2/10 Terrible

Adrian

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The only thing i like about this property the view. Everything else was ridiculous. The property itself for a newer resort lacked convenience and ease of access. Literally got locked out of our room multiple times and received nothing for the inconvenience. The last time they literally had to cut the wall next to the lock to get in. The fact that their was no life guard on duty at pools is not safe at all. Also the staff was rude and ignoring a ton of people at the edge bar. Hate to say it but anyone of color definitely wasnt getting a drink immediately. It was so hard to watch. Never staying at the Westin again.
Stayed 8 nights in Aug 2024

10/10 Excellent

Christa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice. The first day the air conditioning was not working due to a hurricane and it was miserable because it was 90 degrees in the room. Service was good. The pools were nice. Shops were closed because they didn’t have power.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kimberly S

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely on island time
Stayed 4 nights in Aug 2024

8/10 Good

Dominique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Pools were gorgeous!!!! The private beach was closed but there was readily available cabs to take you to beaches
Stayed 4 nights in Aug 2024

6/10 Okay

Elizabeth A

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice but the pools could have used more thorough cleaning. Checkout was also 11am and we went to try ice at 10:45 am and were already locked out of our room. 1 out of 4 people that worked at the hotel were very nice. Restaurant and convenience store are outrageous. Only 3-4 options for lunch/dinner for adults. The kids had more options than the adult menu. I can understand that everything is more expensive however more options would have been great!
Stayed 6 nights in Aug 2024

6/10 Okay

Shayne

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Views were amazing, place is was modern, shower drain was extremely slow. Overpriced
Stayed 4 nights in Aug 2024

10/10 Excellent

Carol Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Beautiful island!! Staff was friendly and helpful. We will be coming again!
Stayed 5 nights in Aug 2024

10/10 Excellent

NODIA A

Liked: Amenities
Np
Stayed 3 nights in Aug 2024

6/10 Okay

Kymeyone

Disliked: Cleanliness, staff & service
Considering the price, look at other options.
Stayed 5 nights in Aug 2024

6/10 Okay

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Witnessed they applied different rules to different guests. Staff did not provide accurate information on excursions. The hotel does not provide water inside your room despite the costs. Housekeepers will not clean your room. The room had some disgusting black mold or bacteria in the shower. The online reviews are accurate and the 5 star reviews seem false. We didn’t listen to the reviews but experienced everything the reviews mentioned from staff seemed miserable, overworked and the mangers all unhelpful. Great place to visit for food and views, but not a place to stay!
Stayed 4 nights in Aug 2024

4/10 Poor

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It did not handle a slight hurricane very well at all. My bedroom was soaking in water, and there were not efforts to clean it up fast enough. They kept on handing us towels and there were not enough towels to sop up all the water. It wasnt handled very well.
Stayed 4 nights in Aug 2024

8/10 Good

Cynthia

Travelled with family
Liked: Staff & service, property conditions & facilities
What I didn’t like was the additional $75 fee per day for amenities. If you are staying as a guest you shouldn’t have to pay additional money to use the pools at the resort. The resort is beautiful and the staff is nice. But do not recommend it because of the $75 fee per day for amenities.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kristina, Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 5 nights in Aug 2024

10/10 Excellent

Adrienne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to this resort for my birthday with my spouse and another couple. We arrived after a hurricane had passed and the resort Was still trying to recover from it. There was no air conditioning at the resort for about a day, but the staff was very accommodating and the issue was resolved within a reasonable timeframe for the severity. Our room was not cleaned when we arrived, and we were advised it would be a while before it was able to be cleaned due to shortage in staffing also due to the storm. The front desk staff did upgrade us for the inconvenience at no extra cost. The upgraded room which was a Suite was very beautiful and had a great view. All staff extremely nice and helpful. Will stay again if I ever go back to St.Thomas. Amber the bartender at Luna Mar was amazing and gave great recommendations on what to do around the island.
Stayed 4 nights in Aug 2024

10/10 Excellent

Shakira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay. The hotel is beautiful and the views from different points of hotel was gorgeous. The staff were friendly and helpful. They have a shuttle that takes you between the two sister hotels, this was helpful. My only complaint is the hotel bed was hard. So my sleep was not the most comfortable.
Stayed 4 nights in Jul 2024

2/10 Terrible

Mary

Travelled with family
Disliked: Amenities
This hotel was not great no Air Conditioning for two days and they didn’t nothing to compensate people I asked for a refund did not get one
Stayed 6 nights in Aug 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing vacation! The restaurants gave great variety with relaxing, beautiful ambiance and no waiting. The facilities were clean and luxurious. The private beaches were perfect for our family with minimal crowds. It was just a laid back, fantastic time at a beautiful resort. I would recommend and I would return again without hesitation! This has to be one of the best, if not the best, resort on the island.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jean-Gardy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the views
Stayed 4 nights in Aug 2024

10/10 Excellent

Gray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamere

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful property, with amazing staff.
Stayed 3 nights in Aug 2024

4/10 Poor

Clark

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Aug 2024