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The Vinoy Resort & Golf Club, Autograph Collection

4.0 star property

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Photo gallery for The Vinoy Resort & Golf Club, Autograph Collection

Lobby
2 bars/lounges, tapas bar
Reception
View from property
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • Spa

Explore the area

Map
501 5th Ave Ne, St. Petersburg, FL, 33701
  • Vinoy Park
    ‪3 min walk‬
  • Salvador Dali Museum
    ‪19 min walk‬
  • Tropicana Field
    ‪4 min drive‬
  • Tampa, FL (TPA-Tampa Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Resort View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, Resort View (Hearing Accessible)

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Garden View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Studio Suite, 1 King Bed, Non Smoking, Garden View (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Junior Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

55-inch LCD TV with cable channels, TV

Junior Suite, 1 Bedroom, Non Smoking

  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Garden View

Studio Suite, 1 King Bed, Non Smoking, Garden View

Studio Suite, 1 King Bed, Non Smoking, Garden View

  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area

Suite, 1 Bedroom, Non Smoking

  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Bay View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Studio Suite, 1 King Bed, Non Smoking, Bay View (Hearing Accessible)

  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Bay View (Corner)

Studio Suite, 1 King Bed, Non Smoking, Bay View (Corner) | Living room

Studio Suite, 1 King Bed, Non Smoking, Bay View (Corner)

  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Bay View

Presidential Suite, 1 Bedroom, Non Smoking, Bay View | Living room

Presidential Suite, 1 Bedroom, Non Smoking, Bay View

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Marina View (Tower)

Suite, 1 King Bed, Non Smoking, Marina View (Tower) | Living area

Suite, 1 King Bed, Non Smoking, Marina View (Tower)

  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Non Smoking, Bay View

55-inch LCD TV with cable channels, TV

Superior Suite, 1 Bedroom, Non Smoking, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Resort View (Balcony,Tower)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Resort View (Balcony,Tower)

  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Bay View

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 1 King Bed, Non Smoking, Bay View

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking, Bay View

Premium Suite, 1 Bedroom, Non Smoking, Bay View

Premium Suite, 1 Bedroom, Non Smoking, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Bay View (Tower, Balcony)

Premium Room, 1 King Bed, Non Smoking, Bay View (Tower, Balcony)

Premium Room, 1 King Bed, Non Smoking, Bay View (Tower, Balcony)

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Resort View (Balcony,Tower)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, Resort View (Balcony,Tower)

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Bay View

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 2 Queen Beds, Non Smoking, Bay View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Resort View

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, Resort View

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Bay View (Tower)

Premium Room, 2 Queen Beds, Non Smoking, Bay View (Tower)

Premium Room, 2 Queen Beds, Non Smoking, Bay View (Tower)

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Resort View

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Resort View

  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Resort View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Resort View (Hearing Accessible)

  • 31 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Bay View (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 1 King Bed, Non Smoking, Bay View (Mobility Accessible, Roll-in Shower)

  • 31 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

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About this property

The Vinoy Resort & Golf Club, Autograph Collection

Luxury resort with 3 restaurants and 2 outdoor pools
Along with 3 restaurants, this smoke-free resort has a marina and 2 outdoor pools. WiFi in public areas is free. Additionally, a full-service spa, a golf course, and 2 bars/lounges are onsite. Housekeeping is available on request.
The Vinoy Resort & Golf Club, Autograph Collection offers 354 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 10 outdoor tennis courts, a marina, and a health club. 2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vinoy Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Vinoy Resort & Golf Club, Autograph Collection. During your stay, you're just a quick walk from Tampa Bay. Features include free WiFi in public areas, plus 2 outdoor pools and 3 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy American cuisine with ocean views at Paul's Landing, one of the property's 3 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, facials, or deep-tissue massages at Vinoy Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a golf course, 10 outdoor tennis courts, and a gym
  • Just a 3-minute walk from Vinoy Park and 5 minutes by foot from Museum of Fine Arts
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Vinoy Resort & Golf Club, Autograph Collection offers its guests a full-service spa, a golf course, a marina, and 2 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A business center and 23 meeting rooms are available. Event space at this resort measures 75635 square feet (7027 square meters) and includes a conference center. A health club, a sauna, and spa services are also featured at the luxury The Vinoy Resort & Golf Club, Autograph Collection. Parking is available for a fee. A complete renovation of The Vinoy Resort & Golf Club, Autograph Collection was completed in September 2023.

This 4-star St. Petersburg resort is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Paul's Landing - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Veranda - This tapas bar specializes in American cuisine and serves dinner only. Open daily.
Lottie - This café specializes in French cuisine and serves light fare only. Open daily.
The Vinoy Club Grill - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open select days.
Parasol - This poolside restaurant specializes in Latin American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 28 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Lottie
  • Parasol
  • Paul's Landing
  • The Veranda
  • The Vinoy Club Grill

Things to do

  • 10 outdoor tennis courts
  • 18-hole golf course
  • 2 outdoor pools
  • Bicycle rentals
  • Boat
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Library
  • Motor boating
  • Pro golf lessons
  • Pro golf shop
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free cot
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 23 meeting rooms
  • Business centre
  • Conference centre (75,635 square foot of space)

Outdoors

  • Garden
  • Marina
  • On the bay
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 42.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 28 per person
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance Vinoy Resort St. Petersburg
St. Petersburg Renaissance Vinoy
St. Petersburg Resort
St. Petersburg Vinoy Renaissance
Vinoy Renaissance
Vinoy Renaissance Resort
Vinoy Renaissance St. Petersburg
Vinoy Renaissance St. Petersburg Resort
Vinoy Resort St. Petersburg
Vinoy St. Petersburg
Renaissance Vinoy Resort And Golf Club Hotel St. Petersburg
Renaissance Saint Petersburg
Saint Petersburg Renaissance
Renaissance Vinoy Hotel
Vinoy
The Vinoy Renaissance St. Petersburg Resort Golf Club
The Vinoy Resort Golf Club Autograph Collection
The Vinoy Renaissance St. Petersburg Resort Golf Club
The Vinoy® Renaissance St. Petersburg Resort Golf Club
The Vinoy Resort & Golf Club, Autograph Collection Resort

The Vinoy Resort & Golf Club, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 652 out of 1001 reviews
Rating 8 - Good. 192 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marjorie

Stayed 4 nights in Nov 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service ever
Every person I interacted with at the Vinoy was pleasant and so helpful! The hotel is beautiful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The Vinoy is beautiful. It was decorated nicely for Christmas. The cafe in the lobby has the most amazing pastries. It was great to sit in the rocking chairs on the patio and enjoy a cocktail. Our room in the tower was very spacious and the balcony was a bonus. Staff were very helpful and cheery.
Stayed 1 night in Dec 2024

10/10 Excellent

Dr Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities for the wedding were excellent. The phone operator hardly ever answer a call. Not good
Stayed 1 night in Dec 2024

6/10 Okay

R. Kelley, Sapphire

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

ed

Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2024

10/10 Excellent

Jeffery

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nothing like a Vaca after a holiday!
Best place in St. Pete! Classy with style with a historic background! Perfect location. Staff is amazing. Property is beautiful! Highly recommend!!!
Lobby!
Lobby tree!
Stayed 1 night in Nov 2024

4/10 Poor

RANDY

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our first assigned room had roaches in the bathroom. I saw suspected evidence on the bathroom counter when we first went into the room. Later that evening I saw additional dropping in the sink and I killed a roach in the sink. Later in evening my wife found roach in her makeup bag that was sitting on the counter. We called management and we were moved to an upgraded suite. The suite had issues the air conditioner / heater. It kept cycling power on and off with loud noise every time it cam back on. We refused to move again and told management to just the unit off which they did.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alysia

Stayed 3 nights in Nov 2024

10/10 Excellent

Lynne

Stayed 4 nights in Nov 2024

10/10 Excellent

Becky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Vinoy is such a magical experience! The room and the staff were outstanding!
Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and historic hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Betty k Wooldridge

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jacinea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Joaquin Diego,

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Cynthia

Liked: Cleanliness, property conditions & facilities, room comfort
Overall an excellent stay
My husband and I spent a weekend getaway at the Vinoy. The property is beautiful and the pool is especially nice. The service, however, was not good. We waited at the restaurants for servers to take our order and when the order came it was not correct. Also, we were told drink coupons were not honored at the pool, but that the front desk would take drinks off of our bill at the end of our stay. That turned out not to be correct. I called the spa on Saturday morning to book a service and was asked to leave a message, which I did. Nobody ever returned my call. Finally, we did not receive any maid service at all until late Sunday when we asked for extra towels. We enjoyed our weekend, but expected better service from such a regal and expensive property.
Stayed 3 nights in Nov 2024

6/10 Okay

Amy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Resort is beautiful. Parasol staff was phenomenal. Unfortunately the night crew on Halloween at VERANDA clearly had zero intention of working and the night manager (female) and veranda bar staff acted like they OWNED the VINOY and we were low life intruders that were putting her and her staff out because we wanted to buy drinks during hours the bar was open. THEN she removed our full drinks including TWO NINE YEAR BOURBONS and threw them away while we were talking to another table. Manager had to replace them! Made it painfully clear that she wanted us to leave. Too bad sis, we paid to stay here, and will use the bar during open hours. We bought three bottles of wine (because bartender told us he didn’t want to serve drinks and took his sweet time so people would leave. Waited on us ONLY AFTER we demonstrated we were hotel guests). While the bar was open, manager and the bar staff hovered over us, asking if we were done, insisting they would take our unopened bottles. Passive aggressive moves like turning off all the candles on the tables . I finally had to ask the male bar staff why people were acting like us spending money as paying guests was so off putting to the staff. Staff acted like they were royalty and we, the paying guests, were beneath them. Insulting and highly inappropriate attitude. Made to feel unwelcomed *while spending money*, by your night staff at Veranda on 10-31 after 10:00 pm.

10/10 Excellent

Robyn, Boca Raton

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 3 nights in Oct 2024

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, amenities
We all loved this hotel! It was perfect for our family reunion. There is something for everyone and the staff was top-notch. We’ll be back again soon.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service
Couldn’t check in lots of delays.
Stayed 1 night in Nov 2024

10/10 Excellent

Eamon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Vinoy never fails to impress!
Stayed 1 night in Nov 2024

10/10 Excellent

Sean, Trinity

Liked: Staff & service, property conditions & facilities
Such an amazing building with amazing history
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Stayed 2 nights in Aug 2024