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4.7 out of 5

"Lovely hotel clean amazing food. Staff were lovely. A big thank you to the reception team, and also Cara house keeper absolutely a star. " More

By a verified traveller on Thu 23 Mar 2023

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Superior Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Best Western Hotel de Havelet. During your stay, you're just a quick walk from Victor Hugo House. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a steam room and a sauna
  • Just a 4-minute walk from Victor Hugo House and 12 minutes on foot from Guernsey Harbour

Best Western Hotel de Havelet ratings based on 11 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Hotel de Havelet

Everyone (4) Couples (3) Family (1) Friends (1)
5 out of 5
Lovely hotel clean amazing food. Staff were lovely. A big thank you to the reception team, and also Cara house keeper absolutely a star.

Posted by on 23 Mar 2023

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5 out of 5
Really nice quite hotel. Staff are amazing always smiling, food is fab too.

Posted by on 28 Feb 2023

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4 out of 5

Excellent hotel, with lots of facilities.

Pros: The view over the harbour is beautiful. Breakfast was amazing! The pool and Jacuzzi are great for relaxing.
Cons: Maybe porters to help carry luggage from downstairs rooms, as there is no lift.
Location: We enjoyed exploring the island, We visited the castle, lots of the bays by bus, which was only £1 for any journey.
The hotel was beautiful, with views over the harbour from the Wellington Boot restaurant. Friendly staff, who would go out of their way to help. The mini bus was invaluable,as the hill the hotel is on is very steep! Thank you to Bobby the driver! We had a great stay on the island and would recommend this hotel.

Posted by on 12 Aug 2018

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Comment from Hotel Management

13 Aug 2018 by Gennaro

Thank you for your support and for sharing your feedback here on Expedia after your recent stay Best Western Hotel de Havelet. It is wonderful to learn that you had an enjoyable stay with us and the hotel facilities were up to your satisfaction. I appreciate your great comments regarding the breakfast and will be my pleasure to pass it on to catering Team. Thank you very much for mentioning my staff as helpful and friendly, again I will be delighted to share your feedback with each and every one. I have taken your comments on board regarding the porter service and would like to apologies if this service was not offered to you. Once again, we thank you for choosing our hotel and for your recommendation. We look forward to welcoming you back hopefully in the near future. Kind Regards Sandis Zile Assistant Manager

5 out of 5

Staff is what makes the stay. Amazing staff

Planned one night stay but due to weather our flight got cancelled and ended up staying two nights. Loved the drawing room with fireplace where you can relax, read, have cup of tea. Staff really go the extra mile with that’s unheard of in many hotels. The found us a table in a fully booked with Xmas parties restaurants and when restaurant was closed and we were hungry they rang room to offer they can make us a sandwich. Truly amazing. Hotel is pretty and traditional. Rooms are spacious with good tea selection. 10 mins stroll down to the town centre. Breakfast average. Not much hot selection for someone who is not keen on eggs though. Overall blown away by this hotel and will stay there again if come back in summer

Posted by , from coventry on 15 Dec 2017

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Comment from Hotel Management

27 Dec 2017 by Gennaro

Thank you very much for staying at the BEST WESTERN Hotel de Havelet and to post this lovely review about your recent stay with us. Your feedback is very important to us and it is always great to hear when guests have enjoyed their experience with us. I am pleased to read that the facilities, the room and the food in the restaurants were up to your complete satisfaction. Thank you for your kind comments regarding my team. Like I always do I will pass your kind compliments onto them. We truly appreciate your opinion and are pleased you have been served so well. Thanks again to being our guest and we look forward to welcoming you back to BEST WESTERN Hotel de Havelet hopefully in the near future. Kind Regards Gennaro Festivo General Manager

5 out of 5

nice views from hotel garden and restaurant

Pros: overall very good
Cons: join in the middle of bed not comfortable
Location: location was goo for us
staff very friendly and hotel nice and clean, we enjoyed using the garden and bar and resturant

Posted by , from Reading,Berkshire on 1 Sep 2017

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5 out of 5

A weekend getaway

A newly redecorated hotel. Half a mile from the centre of St Peters Port. Located on a hill giving views across the harbour. Parking available along with a heated indoor pool, sauna, steam room and jacuzzi. Staff and service was brilliant. Will definitely return.

Posted by on 18 Nov 2015

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5 out of 5

Great weekend away with friends.

Hotel is in a good position above St Peter Port. The 7 of us in our party had a nice stay using most of the available facilities and everyone was very pleased with the staffs friendly attitude and the lovely food we had. We would all make this hotel our place to stay if we visit the island again.

Posted by on 10 Mar 2015

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5 out of 5

Havelet Hotel

Right from the moment we checked into the hotel we felt welcome. Staff always went out of their way to help. Always ready to accommodate our requests. Good to have the personal touch where you are treated almost part of a family.

Posted by on 7 Dec 2014

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5 out of 5

Great for couples

Manager and staff very helpful, particularly as my husband was unwell and spent a night in hospital. The hotel is at the top of a steep hill but there is a free shuttle bus and we both managed to walk down, usually via the road behind the hotel, and even up though we are both approaching 80. Our only disappointment was that the twin rooms are more 'compact' than the doubles. Thoroughly recommend.

Posted by on 18 Sep 2014

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4 out of 5

Good base for Guernsey visit

On a steep hill, about half a mile out of town so you need to be a good walker or have transport

Posted by on 10 May 2014

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About the Best Western Hotel de Havelet

Location Havelet, St. Peter Port, Guernsey GY1 1BA

Property Features

Best Western Hotel de Havelet offers its guests an indoor pool, Access to hot tub, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. The eco-certified Best Western Hotel de Havelet also features a terrace, a garden, and concierge services. Self parking is free. This 4-star St. Peter Port hotel is smoke free.

  • 34 guestrooms or units
  • 2 dining venues
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Hotel de Havelet offers 34 accommodations with a safe and complimentary bottles of water. This accommodation is furnished with double sofa beds. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. This St. Peter Port hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Pillowtop beds
  • Deep-soaking bath
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Wellington Boot – This restaurant serves breakfast and dinner. A children's menu is available.

Copenhagen Bar & Grill – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 60.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • No front desk
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10.00 per person
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Havelet St. Peter Port
  • Best Western Hotel Havelet
  • Best Western Havelet St. Peter Port
  • Best Western Havelet
  • Best Havelet St Peter Port
  • Best Western Hotel de Havelet Hotel
  • Best Western Hotel de Havelet St. Peter Port
  • Best Western Hotel de Havelet Hotel St. Peter Port

You should know

  • Pool access available from 7 AM to 9 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.