Tru By Hilton St. Louis Downtown

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Tru By Hilton St. Louis Downtown

Room, 2 Queen Beds
Exterior
Lobby sitting area
Free toiletries, hair dryer, towels
Breakfast area

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

Map
1221 Locus Street, St. Louis, MO, 63103
  • City Museum
    ‪7 min walk‬
  • Enterprise Center
    ‪8 min walk‬
  • America's Center Convention Complex
    ‪9 min walk‬
  • St. Louis, MO (CPS-St. Louis Downtown)
    ‪12 min drive‬

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru By Hilton St. Louis Downtown

Hotel with a 24-hour fitness center, a short walk to City Museum
A 24-hour fitness center, a 24-hour business center, and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Tru By Hilton St. Louis Downtown offers 201 accommodations with hair dryers and complimentary toiletries. This St. Louis hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru By Hilton St. Louis Downtown. During your stay, you're just a quick walk from City Museum. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a 24-hour business center.
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of City Museum and Enterprise Center
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A 24-hour fitness center, an arcade/game room, and laundry facilities are also featured at Tru By Hilton St. Louis Downtown. For a fee, parking is available.

This St. Louis hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 45.00 per night)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour fitness centre
  • Arcade/games room

Family friendly

  • Arcade/games room
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Connecting rooms available
  • Mobile key entry

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45.00 per night
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton St Louis
Tru By Hilton St. Louis Downtown Hotel
Tru By Hilton St. Louis Downtown St. Louis
Tru By Hilton St. Louis Downtown Hotel St. Louis

Tru By Hilton St. Louis Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 141 out of 351 reviews" "
Rating 8 - Good. 84 out of 351 reviews" "
Rating 6 - Okay. 46 out of 351 reviews" "
Rating 4 - Poor. 29 out of 351 reviews" "
Rating 2 - Terrible. 51 out of 351 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities
Everything
Stayed 1 night in Oct 2024

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This hotel is absolutely amazing! The staff are amazing, the breakfast was fantastic, and the room was clean! My husband and I really liked it!!
Stayed 1 night in Oct 2024

10/10 Excellent

Megan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly. Great customer service all around.
Stayed 1 night in Oct 2024

4/10 Poor

Kayla

Travelled with family
Disliked: Staff & service, room comfort
Would not recommend
Gave us a room with one small bed instead of the 2 bed I reserved in FEBRUARY. Keys would not work so we had to ask a security every single time to come let us in. We sat outside our room with two YOUNG kids for almost 45 minutes waiting to be let in our room. We asked for extra blankets and a pillow so our kids could sleep on the HARD FLOOR, and we were denied those. And when we confronted a manager they said “nothing we can do about it”. Would never recommend a family to stay here, or anyone who is in a hurry to go places. We spent hours of our vacation waiting to be let in our room.
Stayed 1 night in Oct 2024

8/10 Good

ALAN ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit noisy but overall good.
A lovely comfy bed and clean room but being an insomniac, better soundproofing would be good. I could still hear traffic up on the 14th floor wearing earplugs plus the walls are thin. Breakfast pretty limited for vegetarians and pretty non existent for vegans. Staff friendly though and room clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kourtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it hereee
Stayed 1 night in Oct 2024

10/10 Excellent

Alysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Oct 2024

10/10 Excellent

Debra

Stayed 2 nights in Sep 2024

10/10 Excellent

Derrick, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for concert at Stifel Theater which is a few blocks away. Everything was great except check was at 4pm but our room was not ready for 5:30pm.
Stayed 1 night in Oct 2024

6/10 Okay

Kaleb

Stayed 1 night in Oct 2024

10/10 Excellent

Lorenzo Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Everything is good
Stayed 1 night in Oct 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing I didn’t like is after I paid for the room I still had to pay to park.. other then that I loved my stay..
Stayed 2 nights in Oct 2024

10/10 Excellent

Roberto Cezar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and staffing
Stayed 1 night in Oct 2024

8/10 Good

Rylee

Stayed 2 nights in Oct 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lamika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in town for a concert so we stayed only 1 day. In that 1 day everything was great. The breakfast options were plentiful!!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

ramon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Ulmer

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Stayed 2 nights in Sep 2024

4/10 Poor

Noah

Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Roberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Aug 2024

4/10 Poor

Dan

Travelled with family
Liked: Staff & service
Bad neighborhood. Unwashed blood stain on bed sheet. Sliding bathroom door difficult to close. Closet is open. Thin walls so that neighbors music could be heard at 1 AM. Two out of three elevators were not working when we arrived.
Stayed 1 night in Sep 2024