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Candlewood Suites St Louis St Charles, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Candlewood Suites St Louis St Charles, an IHG Hotel

Suite, 2 Bedrooms
Premium bedding, down duvets, pillow-top beds, in-room safe
Property amenity
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
1800 Zumbehl Rd, St. Charles, MO, 63303
  • Lindenwood University
    ‪3 min drive‬
  • St Charles Convention Center
    ‪4 min drive‬
  • Kokomo Joe's Family Fun Center
    ‪5 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Bedrooms

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 Queen Bed, Accessible (Mobility)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible (Mobility, Access Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 Queen Bed, Accessible (Mobility, Access Tub)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

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includes taxes & fees
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About this property

Candlewood Suites St Louis St Charles, an IHG Hotel

Hotel in St. Charles with a 24-hour fitness center and a 24-hour front desk
A 24-hour fitness center, a snack bar/deli, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Candlewood Suites St Louis St Charles, an IHG Hotel offers 94 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites St Louis St Charles, an IHG Hotel. During your stay, you'll be close to St Charles Convention Center. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a computer, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from St Charles Convention Center and 6 minutes from Ameristar Casino St. Charles
  • Pets welcome for a fee
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites St Louis St Charles, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this St. Charles hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Laundry facilities

Business services

  • Computer station

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Marriott Hotel St Charles
Towneplace Suites Marriott St Charles
Towneplace Suites Marriott St Charles Hotel
Towneplace Suites Marriott St Hotel
Towneplace Suites Marriott St
Towneplace Suites By Marriott St Charles
Candlewood Suites St Louis St Charles, an IHG Hotel Hotel
Candlewood Suites St Louis St Charles, an IHG Hotel St. Charles

Candlewood Suites St Louis St Charles, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 237 out of 686 reviews" "
Rating 8 - Good. 213 out of 686 reviews" "
Rating 6 - Okay. 92 out of 686 reviews" "
Rating 4 - Poor. 76 out of 686 reviews" "
Rating 2 - Terrible. 68 out of 686 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charity

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Mo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Chaotic check in. Shady characters around hotel. Room next to ours had door propped open most of stay and was trashed. Later a mom with crying kids went in there. But worse thing was we found bedbugs on our bags the next day! I would avoid
Stayed 1 night in Oct 2024

6/10 Okay

Shayla

Travelled with family
It was a nice and spacious place. You’ll need to ask for towels and extra bedding, and unfortunately my microwave didn’t work.
Stayed 2 nights in Sep 2024

2/10 Terrible

Lakisha

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Ants in the kitchen area. Had to switch rooms do to the mold smell from the carpet tub was stopped up just wasn’t comfortable at all.
Stayed 4 nights in Sep 2024

8/10 Good

Allie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was clean, looked nice, and kind staff, they even brought us a pack n play for our son
Stayed 1 night in Sep 2024

8/10 Good

Randa-Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Rita

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good!!
Our stay was pretty good! The staff was friendly and helpful and the area was nice. The rooms were a little outdated and the front door to our building didn't have a handicap button. Other than that, we had a good stay.
Stayed 1 night in Aug 2024

8/10 Good

Jessica, Sacramento

Travelled with family
Liked: Cleanliness, amenities
We stayed for 5 nights. Not once in that entire time did house keeping come. Not to bring a towel, empty a trash can, nothing. Had to call down and request toilet paper and towels multiple times.
Stayed 5 nights in Jul 2024

10/10 Excellent

lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Belafae

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great stay nice staff. Needed them to spray ants in kitchen and not use to the humidity but very comfortable stay conversation area to stay in at Charles
Stayed 8 nights in Jul 2024

6/10 Okay

Philip

Travelled with family
Disliked: Cleanliness
Stayed 3 nights in Jun 2024

4/10 Poor

Mary

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The suite was not clean. The toilet didn't flush properly and the bathtub was dirty.
Stayed 7 nights in Jun 2024

8/10 Good

Holli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

Sonia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Marie

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Unhappy
This time not too good, there was no tv in the bedroom I asked twice about it and was told they would tell maintenance but never happened. Not really impressed, the day before we left there was a water main break so didn’t have water for the last day there had to go buy water to do dishes and flush the toilet.
Stayed 13 nights in Jun 2024

2/10 Terrible

anthony Lopez

Stayed 12 nights in Jun 2024

4/10 Poor

sean

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor
Floor was damp. Another room we was told we could move to the floor was also damp. Room smelled. There was debris under a chair we moved for my daughter to sleep in. To remedy the wet damp floor we were given old towels to walk on. We travel a lot with softball. By far the worst stay we have had in years.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ian

Stayed 2 nights in Jun 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great value
Everything was nice. Staff were very friendly and efficient. My only complaint is the outside parking lot was really dark at night. No lights. Was a bit unnerving.
Stayed 2 nights in Jun 2024

2/10 Terrible

Pamela, Topeka

Disliked: Cleanliness, property conditions & facilities
The room had water on the floor from leaking refrigerator. Curtains were falling off the wall. We didn't not stay and went to a different hotel. We're requesting a refund!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quite and convenient
Stayed 2 nights in Jun 2024

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Room has been recently remodeled, nice clean room, bed was super comfortable. Will be using this hotel again.
Stayed 2 nights in Jun 2024