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The West End

2.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The West End

Outdoor spa tub
Terrace/patio
Front of property
Deluxe Triple Room, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom
Family dining

Reviews

8.4 out of 10

Very good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
4215 Lindell Blvd, St. Louis, MO, 63108
  • Cathedral Basilica of St. Louis
    9 min walk
  • Five Guys
    2 min walk
  • Grand Station
    3 min drive
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    21 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Design Room

Design Room

Design Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Multiple Beds, Non Smoking, Private Bathroom

Executive Suite, Multiple Beds, Non Smoking, Private Bathroom

Executive Suite, Multiple Beds, Non Smoking, Private Bathroom

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Futon

View all photos for Family Quadruple Room, 2 Queen Beds, Non Smoking, Private Bathroom

Family Quadruple Room, 2 Queen Beds, Non Smoking, Private Bathroom

Family Quadruple Room, 2 Queen Beds, Non Smoking, Private Bathroom

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom

Deluxe Triple Room, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom

Deluxe Triple Room, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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The price is €146
for 1 night
includes taxes & fees
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About this property

The West End

Hotel in St. Louis, near St. Louis University
Self parking, laundry facilities, and express check-out are available at this hotel. WiFi in public areas is free. Housekeeping is available on request.
The West End offers 45 accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate dining areas and include desks. Smart televisions come with digital channels and Netflix.

Bathrooms include showers and hair dryers. This St. Louis hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on request and change of towels can be requested.

During your stay at The West End, you're just a quick walk from Cathedral Basilica of St. Louis. Features include free WiFi in public areas, plus laundry facilities and self parking (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Amenities include laundry facilities and an elevator
  • 10 minutes by foot from St. Louis University and a 4-minute drive from St. Louis Union Station
The West End offers its guests laundry facilities, express check-out, and an elevator. WiFi is free in public spaces. Parking is available for a fee.

Smoking is allowed in designated areas at this St. Louis hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Separate dining area

Conveniences

  • Lift

Guest services

  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 107
  • Fixed shower seat
  • Hand-held shower head
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Hulu
  • Netflix
  • Smart TV
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

The front desk is open Tuesday - Thursday (9:00 AM - 5:00 PM) and Friday - Sunday (9:00 AM - 10:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 99 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 10 per night (in/out privileges)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Housekeeping fee: USD 15 per night
  • Crib (infant bed) fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property's front desk is open during the following times:
  • Tuesday - Thursday: 9:00 AM - 5:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival.

Property is also known as

The West End Hotel
The West End St. Louis
The West End Hotel St. Louis

The West End Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 50 out of 97 reviews" "
Rating 8 - Good. 18 out of 97 reviews" "
Rating 6 - Okay. 20 out of 97 reviews" "
Rating 4 - Poor. 7 out of 97 reviews" "
Rating 2 - Terrible. 2 out of 97 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lawanda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn't get the TV to work and we called and reported it and whoever answered said it would be the next day and we just thought we needed batteries for the remote so we went without it for the entire 1 night stay
Stayed 1 night in Sep 2024

2/10 Terrible

joseph

Liked: Amenities
Disliked: Staff & service
Getting in and accessing the room was a pain and took 20 minutes. The remote and contactless entry was frustrating, as we received 8 emails from company which buried the instructions. Bathroom didn’t have hot water on our first day and the shower nozzle was broken and had to be held while showering. Not having onsite staff attendance lead to any issues being difficult to have addressed. Room smelled stale and mildewy from shower. Location was good and generally clean with fine amenities. Stay would be fine if customer service were better.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
I have stayed here twice now, the first time I stayed the room was decent, however I wasn’t sent the needed information to get into the hotel; they send a door code and room number. I then tried to push the door bell which nobody answered for a long time. I also called and the phone wasn’t answered. Once I was in there the only problem I had was that I didn’t receive any towels at all for 4 nights. This time I had to call to get the information sent, the person I spoke to was rude. The room smelled awful, there were ppl smoking on the patio, kids running and yelling all night, as well as a couple fighting at 4 am. I know those aren’t things that can necessarily be controlled but there is nobody there to complain to. The communal living room and kitchen area are nice, it definitely has potential, but it would be helpful to have someone available for things like towels and to discuss concerns with.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great comfort and value!
Stayed 3 nights in Sep 2024

8/10 Good

Shannan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location of this facility is great. I assume it is an old apartment complex, it is not a hotel as there is no daily housekeeping service. Which is fine with me. However, there was no overhead lighting in the room, only a desk lamp, so it was dark like a cave. The room was also very small and the showerhead was broken, so you had to hold it the entire time.
Stayed 2 nights in Sep 2024

6/10 Okay

Nichole

Stayed 5 nights in Sep 2024

6/10 Okay

Gopi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Gene-Austin

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the safety measures the facility had in place, however this is not in a very safe area. The facility was definitely updated and they tried to make it nice, however the mattress has much to be desired. It was very uncomfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

James

Liked: Cleanliness
Disliked: Staff & service, room comfort
Location was great. Check in and check out was horrible. Beds were awful. Room was super small.
Stayed 1 night in Sep 2024

10/10 Excellent

Mautaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was friendly and pricing was excellent. The automated locks and check in was very convenient. Only minor issue was the calling system puts you at a dead end sometimes. I had to find a person by blindly navigating the robocall directory. Don't think this was intended.
Stayed 3 nights in Sep 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here since it was close to The Fox. We didn’t know that you receive all codes to the building, the room and the garage prior to the stay once the incidental fee goes through. Since I booked on Hotels.com the nice desk person said that the refundable fee didn’t go through on my credit card and therefore we didn’t receive our codes. We arrived early since our musical was a matinee. We weren’t for sure if we could check in early, but at least wanted to park the car in the garage. We decided not to do that however, because we didn’t know how we could get out later if we chose to. Also, we didn’t have a code to the building and no one answered when I called to talk to someone about what to do. I now know how everything works and would stay here again. Free parking and a nice, clean room. It was small, but for our needs it was just fine because all we did was sleep a few hours after going out after the show. The neighborhood is very safe and walkable. There are several bars and restaurants a short walk or Uber away. The Fox is only .8 miles away. I gave the staff a 5/5 because I did read somewhere that there is not always a person at the front desk and you can check yourself in. The guy was there at 5:30 when we checked in after the show and explained everything to us and was very nice. Just make sure you have codes before you go.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel - But How About Some Signage?
The hotel was good, clean, safe, complete. However, what is missing is signage. What every traveler has in common is that they are far from home, and thus naturally a bit disoriented. It would be nice if their was signage - like, "The West End" and "Check-In",so that we do not have to stumble around wondering and looking where to go. Otherwise - a very good place.
Stayed 2 nights in Aug 2024

8/10 Good

Antoinette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, staff was nice and helpful. I wish there was a hot breakfast. The bathroom needs a floor mat and a scent booster as the smell was old.
Stayed 2 nights in Aug 2024

10/10 Excellent

Calvin

Stayed 1 night in Aug 2024

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple. Easy check in and out. Perfect if you are looking for no frills. The cupcake was a nice touch!
Stayed 3 nights in Aug 2024

8/10 Good

Edwin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good overall
Stayed 3 nights in Aug 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
This place was excellent. It made me feel at home And safe. It’s in a great area. Restaurants are very close.
Stayed 1 night in Aug 2024

10/10 Excellent

Jamiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the gated parking, codes to get in and out give you a better since of safety.
Stayed 3 nights in Aug 2024

10/10 Excellent

Deevala

Travelled with group
Liked: Cleanliness, staff & service
The checkin process was easy and flawless unlike a few of the reviews I had read. Loved the parking garage and safety of the locked building doors. Convenient area for food or concert travel which is why we were there. The shared kitchen, dinning, and living room area is really cool and convenient too. The room was small (2 beds) but cozy and perfect for what we needed. We found some cleaning supplies and house shoes under one of the beds which is why I gave 4 stars for cleanliness but other than that, it was clean! Would book again when back in the area! Very pleased for the price!!
Stayed 1 night in Aug 2024

10/10 Excellent

Mark, Highland Village

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an interesting place. There were two kitchen below, exercise equipment and some nice areas outside to sit. The parking was great too. I’d definitely come back
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Good but different
It was different. The instructions are not clear on what to do when you get there … check in was ver hard no number to call all doors were locked needing a code and never got the code to check in. The maintenance guy was extremely helpful !!! Wish I got his name to put it in this! I wouldn’t stay here again but it wasn’t all that bad!
Stayed 2 nights in Aug 2024

8/10 Good

Levi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
4/5 Stars Would stay again if in the area Would recommend to a friend
Stayed 2 nights in Jul 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super easy check in process with dedicated parking. Can’t get any better than that!
Stayed 1 night in Aug 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
There is no signage outside, so it was very confusing and hard to find. Made me feel like I was trespassing. Workers could not speak English, so they couldn't help. The pictures made it seem a lot bigger. Single night stay was fine. Great location to hit most of the big attractions and Metrolink station was fairly close.
Stayed 1 night in Aug 2024