Red Roof Inn St Louis - St Charles

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Reviews

5.4 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
2010 Zumbehl Road, St. Charles, MO, 63303
  • St Charles Convention Center
    3 min drive
  • Lindenwood University
    3 min drive
  • Kokomo Joe's Family Fun Center
    4 min drive
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    13 min drive

Similar properties

About this property

Red Roof Inn St Louis - St Charles

Hotel in St. Charles with free parking
A business center, a 24-hour front desk, and a front-desk safe are available at this hotel. Self parking is free. Housekeeping is available once per stay.
Red Roof Inn St Louis - St Charles offers 108 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary toiletries. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

During your stay at Red Roof Inn St Louis - St Charles, you'll be close to Ameristar Casino St. Charles. Features include free self parking and a business center.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe and a business center
  • 6 minutes by car from Ameristar Casino St. Charles and 7 minutes from Hollywood Casino Amphitheatre
  • Pets welcome for free (restrictions apply)
There's an onsite business center. Self parking is free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Family friendly

  • Free cots/infant beds

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (once per stay)

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels

More

  • Access via exterior corridors
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Motel St Louis St Charles
Red Roof Inn St Louis St Charles
Red Roof Inn St Louis St Charles Motel
Red Roof Inn St Louis St Motel
Red Roof Inn St Louis St
Red Roof St Louis St Charles
Red Roof Inn St Louis St Charles
Red Roof Inn St Louis - St Charles Hotel
Red Roof Inn St Louis - St Charles St. Charles
Red Roof Inn St Louis - St Charles Hotel St. Charles

Red Roof Inn St Louis - St Charles Reviews

Reviews

5.4
Rating 10 - Excellent. 95 out of 926 reviews" "
Rating 8 - Good. 193 out of 926 reviews" "
Rating 6 - Okay. 205 out of 926 reviews" "
Rating 4 - Poor. 195 out of 926 reviews" "
Rating 2 - Terrible. 238 out of 926 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was overbooked, was not incormed of this, paid for 3 rooms days ahead of time only to be told nothing was available upon arrival. Called a few hours before check in to confirm everything and was told everything was ready for my check in.
Stayed 1 night in Mar 2021

2/10 Terrible

LaBria

Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Staff & service
All was fine except the rug looked like it had not been vacuumed and one of the beds had dirty sheet and pillow case. We changed it and then was fine.
Stayed 1 night in Mar 2021

2/10 Terrible

Aran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always call hotel and confirm availability
Hotel was overbooked so I never got a room.
Stayed 1 night in Mar 2021

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blankets
The room was good but asked for blankets and they said they were short on blankets
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very dirty and so run down. The tub was dirty, holes in the wall, door looked like it had been kicked down a couple of times.
Stayed 1 night in Feb 2021

8/10 Good

Ryan

Stayed 2 nights in Feb 2021

2/10 Terrible

George

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Kurt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Non-smoking rooms still smell of heavy cigarettes
We booked a non-smoking room. Went inside and the bed was unmade and food and bottles were on the desk as if someone was still staying in our room. Unclean and smelled like cigarette smoke. We changed rooms at the front desk and I made it really clear we could not have a smoking room or an old room that had been smoked in ever. Our second room smelled even worse and the cigarette smoke was so strong, it immediately saturated our clothing from only ten minutes in the room. We left and received refund. Front desk staff was very nice and apologetic
Stayed 1 night in Jan 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

4/10 Poor

Evan

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Unpleasant stay
Our stay was unpleasant at best. First, they couldn't find our reservation throigh hotels.com. Then, when we got to our room, the heat didn't work, which is ridiculous in thr middle of winter. We did get switched to a different room and received a discount thanks to Amber's exceptional customer service skills and friendly manner. But the heater should be checked regularly by their maintenance and this should never have occurred
Stayed 2 nights in Jan 2021

6/10 Okay

Jeremiah

Business traveller
Disliked: Cleanliness, property conditions & facilities
Dirty rooms. Outdated heat source.
Stayed 2 nights in Jan 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, dont stay
The room was nasty. Not cleaned. Frudge smelled bad, microwabe had food splattered in it.
Stayed 1 night in Jan 2021

10/10 Excellent

Sally

Stayed 2 nights in Jan 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross
The first room i was givin the walls were stained and patched,the tv and phone did not work and just felt dirty the second room i was given the floors were dirty and the tub and shower were not cleaned overall it was gross I'll never recommend or stay there again.
Stayed 1 night in Jan 2021

2/10 Terrible

Callum

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Unable to rest and relax for concern for property and self.
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Mix opinion of my stay.
The rooms air conditioner didn’t work so it was really hot in the room the bathroom was dirty to where there was a wash rag from previous people still in the room, the bed was awful and the pillows sucked. But the customer service was amazing other than a note on the door multiple times saying will be back in 20 minutes and it was almost an hour
Stayed 2 nights in Jan 2021

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay no problems clean rooms
Stayed 1 night in Sep 2020

8/10 Good

Margarita

Business traveller
Liked: Staff & service
The room was ok. It smelled like a cat or dog was in the room. Saw a roach crawling on the floor. The linen was cleaned. The floor could have been cleaner.
Stayed 2 nights in Nov 2020

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

6/10 Okay

Makayla

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have any toilet paper or the bar for it when I got there. Also, one coener of tje door the weather seal is gone.
Stayed 2 nights in Oct 2020