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MainStay Suites St. Louis - Galleria

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites St. Louis - Galleria

Property amenity
Outdoor pool
LCD TV, video game console, pay films
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Kitchen
  • Air conditioning
  • Parking included

Explore the area

Map
8011 Galleria Parkway, Richmond Heights, MO, 63117
  • Saint Louis Galleria Mall
    8 min walk
  • Maggiano's
    5 min walk
  • Richmond Heights Station
    2 min walk
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    12 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Exterior

Clayton Plaza Hotel & Extended Stay

Pool
Breakfast included
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (2922)
The price is €137
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Clayton Plaza Hotel & Extended Stay

About this property

MainStay Suites St. Louis - Galleria

Hotel with free parking, a quick walk to Saint Louis Galleria Mall
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, dry cleaning, and laundry facilities. Weekly housekeeping is available.
MainStay Suites St. Louis - Galleria offers 152 accommodations, which are accessible via exterior corridors and feature video-game consoles and complimentary newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond Heights hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at MainStay Suites St. Louis - Galleria. During your stay, you're just a quick walk from Saint Louis Galleria Mall. Features include free WiFi in public areas and free self parking, plus an outdoor pool. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes tennis courts, a gym, and basketball
  • 8 minutes by foot from Saint Louis Galleria Mall and a 4-minute drive from Forest Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
MainStay Suites St. Louis - Galleria offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. The business-friendly MainStay Suites St. Louis - Galleria also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This Richmond Heights hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • Basketball
  • Fitness centre
  • Outdoor pool
  • Tennis
  • Volleyball

Family friendly

  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Free food shopping service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Fridge
  • Stovetop

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 pets
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

MainStay Suites St. Louis - Galleria Hotel
Residence Inn by Marriott St. Louis Galleria
MainStay Suites St. Louis - Galleria Richmond Heights
MainStay Suites St. Louis - Galleria Hotel Richmond Heights

MainStay Suites St. Louis - Galleria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 272 out of 669 reviews" "
Rating 8 - Good. 184 out of 669 reviews" "
Rating 6 - Okay. 94 out of 669 reviews" "
Rating 4 - Poor. 55 out of 669 reviews" "
Rating 2 - Terrible. 64 out of 669 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Penny

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is under renovation. The rooms are fine. But The shower is tiny. The bed is hard. And they put a kids party directly upstairs from me. But the parking is convenient and the rooms are pretty big. I'm on the fence about it.
Stayed 4 nights in Aug 2024

10/10 Excellent

charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
visiting St Louis...
Great room with kitchen, fridg. dishwasher, very clean, and handy access to everything...
Stayed 2 nights in Aug 2024

8/10 Good

Rex, St. Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Other than noise from neighbors last night it was good stay
Stayed 3 nights in Aug 2024

4/10 Poor

Emma

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Broken shower head, floors were sticky and stained, creaky bed, poor lighting. First thing we see when we pull up to our room is people partying in the parking lot. Would not stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shaunte

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station!
Stayed 2 nights in Aug 2024

10/10 Excellent

Monica

Stayed 1 night in Jul 2024

8/10 Good

shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was extremely friendly and knowledgeable. We were disappointed that no breakfast was included and the sofa bed (we’ve tried many) was simply horrible.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to relax
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place.
Stayed 4 nights in Jul 2024

4/10 Poor

Dana

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The toilet was clogged and my husband put his bare hand in and pulled out a huge wad of paper towels. I have no idea whats going on with the plumbing but it sounded like a train. We got woken up at 7 am but the loudest clashing and clanking from the vents and ceiling. Not sure id there was construction but it was Sunday morning. We wantwd to connect to YouTube or Netflix but the TV wasnt connected to the internet. Sad because it is a great location.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
The room wreaked of cigarette smoke. Three were booked, with one needing the sofa bed, but no bedding was left. 8.40am Saturday morning the gardening people were trimming bushes and edges and blew grass cuttings straight at us as we left the room and again when we re-entered.
Stayed 1 night in Jul 2024

4/10 Poor

Chris

Stayed 2 nights in Jun 2024

4/10 Poor

Patricia

Travelled with family
Disliked: Staff & service, property conditions & facilities
We couldn’t call from off the property to reach the desk. Also, the toilet wasn’t working right and made noise all night and sometimes would t work.
Stayed 1 night in Jul 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 2 nights in Jul 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels close to home
Stayed 4 nights in Jul 2024

2/10 Terrible

David

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The floor was wet, there were gnats, and there was what looked like black mold on the ceiling.
Stayed 1 night in Jul 2024

4/10 Poor

Timothy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is in poor condition. Our room was dirty and poorly maintained. Pool water was dirty. Staff was nice.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and updated
This was my second time staying at this property. They are doing a pretty good job of updating. The room has great amenities and is very spacious. The floor was dirty and had not been vacuumed but everything else was pretty clean. Both times we have stayed here we have been awakened in the middle of the night by very loud young people having a party. Management responds to complaints quickly. I would stay here again.
Stayed 2 nights in Jul 2024

4/10 Poor

Kyle

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jerome

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. No complaints. Great location close to the mall and easy access to the highway.
Stayed 4 nights in Jul 2024

6/10 Okay

nicole

Disliked: Property conditions & facilities
In our room we could hear like water dripping once and AC would cut off since it was on auto it cut on and off once the room cool... We stayed in 213 that's the only down fall was hearing that sound of dripping water all night off and on
Stayed 1 night in Jul 2024