Embassy Suites by Hilton St. Louis St. Charles

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Embassy Suites by Hilton St. Louis St. Charles

Lobby
Indoor pool
LCD TV, pay films
1 bedroom, premium bedding, in-room safe, desk
LCD TV, pay films

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Gym
  • Bar
  • Laundry
  • Room service

Explore the area

Map
2 Convention Center Plz, St. Charles, MO, 63303
  • St Charles Convention Center
    ‪1 min walk‬
  • Historic Main Street
    ‪3 min drive‬
  • Ameristar Casino St. Charles
    ‪3 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

  • Sleeps 5
  • 1 King Bed

Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

  • Sleeps 6
  • 2 Queen Beds

Presidential Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Presidential Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 5
  • 1 King Bed

Basic Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed (Wellness, In-room air purification)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Corner

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 5
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Embassy Suites by Hilton St. Louis St. Charles

Pet-friendly hotel with free breakfast connected to the convention center in St. Charles
This hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free self parking, a free area shuttle, and a free manager's reception. Other amenities include a bar/lounge, a coffee shop/cafe, and WiFi in public areas.
Embassy Suites by Hilton St. Louis St. Charles offers 296 accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Embassy Suites by Hilton St. Louis St. Charles. During your stay, you'll be connected to the convention center, and just a quick walk from St Charles Convention Center. Features include free self parking, a free area shuttle, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and limo or town car service
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Steps from St Charles Convention Center and a 3-minute drive from Ameristar Casino St. Charles
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites by Hilton St. Louis St. Charles offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

A business center, meeting rooms, and limo/town car service are available. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites by Hilton St. Louis St. Charles. Free self parking is available.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton St. Louis St. Charles has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • Available in some public areas: WiFi (USD 9.95), Wired Internet (surcharge)

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options
  • Free local area shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel St. Louis-St. Charles
Embassy Suites St. Louis-St. Charles
Embassy Suites St. Louis-St. Charles Hotel
Embassy Suites St. Louis St. Charles Hotel
Embassy Suites St. Louis Hotel
Embassy Suites St. Louis St. Charles
Embassy Suites St. Louis
Embassy Suites St. Louis St. Charles
Embassy Suites by Hilton St. Louis St. Charles Hotel
Embassy Suites by Hilton St. Louis St. Charles St. Charles
Embassy Suites by Hilton St. Louis St. Charles Hotel St. Charles

Embassy Suites by Hilton St. Louis St. Charles Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 748 out of 1155 reviews" "
Rating 8 - Good. 223 out of 1155 reviews" "
Rating 6 - Okay. 89 out of 1155 reviews" "
Rating 4 - Poor. 55 out of 1155 reviews" "
Rating 2 - Terrible. 40 out of 1155 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Rooms comfortable and clean. Loved the omelette station as well as happy hour. Friendly and welcoming staff.
Stayed 3 nights in Oct 2024

4/10 Poor

Donna

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We called and left voice messages that ac didn’t work, not answered upon. Next day called front desk who sent man up! Unit froze so he thawed it and left. 2 hours later froze up again. This time he brought a box fan with him! 2 nights of ni air and room was stifling! Did not sleep well! Should have been handled on day one!
Stayed 2 nights in Oct 2024

10/10 Excellent

Carolyn

Stayed 1 night in Oct 2024

10/10 Excellent

angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Karen

Liked: Staff & service
I accidentally booked 2 reservations one that was paid and one that wasn’t. When I got to the property I explained the situation and the front desk clerk still used and charged me for the reservation that wasn’t paid. We then got a corner room which was an upgrade and while I have no problem w dogs in rooms. The one next to us would not stop barking and could be heard 2 floors down at the reception desk and any time you moved in our room- the dog Barked as ut was left alone.
Stayed 1 night in Oct 2024

4/10 Poor

Josh

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The location and surrounding environment of this hotel were great. The actual room appeared to not have been cleaned well in quite some time, other than the bed linens. The couch had visible stains and dirt on it, the wheels fell off the ottoman when we moved it to the side of the room. The bathroom had a strong urine odor and there were orange stains and body hair on the sides of the toilet. We also found a bug in the shower. The hallways are obviously not vacuumed regularly. The food here was good and plentiful. The staff were friendly, but when we brought our concerns to them (not seeking any monetary benefits, just to let them know the room needed attention), there was no effort to write down a list of concerns. Just an “ok, thanks for letting us know”. The building is beautiful, it’s unfortunate it’s not being well-maintained.
Stayed 1 night in Oct 2024

8/10 Good

Milva

Liked: Cleanliness, property conditions & facilities
Nice Hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy Hotel
This is an amazing hotel with a beautiful view inside and out. The rooms are the best-designed rooms I have ever seen. I wish I would have known about the pet fee before check-in, as it was not mentioned earlier, but I would 100% stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Deanna

Stayed 1 night in Sep 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great service from check in to check out!!! Bartender was the best!!!! The gentleman that checked us in checked on us daily to ensure that we were ok. This was probably the best hotel I’ve stayed at in awhile.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was great! Very clean and the staff was nice! We enjoyed our stay. There was very limited parking in front of the hotel. Parking around back would have left us feeling unsafe. There was trash and cigarette butts all over the parking area when we were there.
Stayed 1 night in Oct 2024

10/10 Excellent

Monika, Colfax

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed sitting out in the common area. They had numerous places to lounge as well as tables for getting together and playing cards with the family.
Stayed 4 nights in Sep 2024

10/10 Excellent

Betty

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. Clean. Staff very respectful. Room was roomy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jameka

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Chris

Stayed 2 nights in Jul 2024

4/10 Poor

Kelly

Stayed 1 night in Sep 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities
They need more elevators as 3 is not enough when hotel is busy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda

Stayed 1 night in Aug 2024

10/10 Excellent

SHAMENE

Stayed 1 night in Sep 2024

10/10 Excellent

LaShonda

Travelled with family, Travelled with family and small children
Love it great customer service I got to hotel so much in one year ?
Stayed 1 night in Sep 2024