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Best Western Troy Hotel

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Troy Hotel

Indoor pool
Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Breakfast included
  • Parking included
  • Air conditioning

Explore the area

Map
2020 Formosa Drive, Troy, IL, 62294
  • World's Largest Catsup Bottle
    10 min drive
  • Edwardsville Arts Center
    11 min drive
  • The Gardens at SIUE
    14 min drive
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    33 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Bunk beds)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Bunk beds)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Troy, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.6 out of 5, Wonderful, (561)
The price is €118
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Holiday Inn Express Troy, an IHG Hotel

About this property

Best Western Troy Hotel

Hotel with free breakfast, in the vicinity of World's Largest Catsup Bottle
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Best Western Troy Hotel offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Troy Hotel. During your stay, you'll be close to Edwardsville Arts Center. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 10 minutes by car from World's Largest Catsup Bottle and 10 minutes from Gateway Conference Center
Best Western Troy Hotel offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Best Western Troy Hotel also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free.

This Troy hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Troy
Holiday Inn Express Troy
Best Western Troy
Best Western Troy Hotel Troy
Best Western Troy Hotel Hotel
Best Western Troy Hotel Hotel Troy

Best Western Troy Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 329 out of 769 reviews" "
Rating 8 - Good. 259 out of 769 reviews" "
Rating 6 - Okay. 100 out of 769 reviews" "
Rating 4 - Poor. 44 out of 769 reviews" "
Rating 2 - Terrible. 37 out of 769 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

James, PARKVILLE

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kreg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants just across the street.
Stayed 3 nights in Aug 2024

8/10 Good

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Loretta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Sheryl

Stayed 1 night in Aug 2024

2/10 Terrible

Wanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Other than being a little noisy since it was right off the highway, and the outside looking a bit shabby, this was good for the price. The room was big and clean. It even had a kitchenette that we were not expecting. The staff was friendly and helpful.
Stayed 1 night in Jul 2024

4/10 Poor

Oceanna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The bed linens were dirty and used. There was peoples hair, fuzz from black clothes and food stains on pillows. Though we had the ac on, the room was incredibly warm and humid all night. There was no breakfast available at 6:30, the man who was late getting it ready was preparing food without gloves. And they had let fruit sit out overnight. We decided to leave without eating. We went to check out and no one was at the front desk, other guests must have been tired of waiting as their was other keys just thrown on the front desk! Right before we walked out someone ran out of a room to finally check us out.
Stayed 1 night in Jul 2024

2/10 Terrible

Joanna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I'll politely say that you get what you paid for or shouldn't pay for random, questionable stains on the blankets, walls, and bathroom. The towels were old and frayed. There were bugs that looked like fleas crawled everywhere.
Stayed 3 nights in Jul 2024

6/10 Okay

Jennifer

Business traveller, Travelled with partner
Disliked: Cleanliness
Room was filthy. Gnats coming out of the bathroom sink drain and hoovering around drain holes - shower, toilet sink. Super dusty and cob webs in lamps. Ice cream in freezer. Dried food on floor along bed frame. Headboard dusty. I liked the nice selection of tv channels.
Stayed 1 night in Jul 2024

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kelly

Stayed 2 nights in Jun 2024

6/10 Okay

LINDSAY

Travelled with family
Disliked: Amenities, property conditions & facilities
Limited breakfast options, the general smell was unpleasant. Bed comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Robert, Aiken

Travelled with family
Liked: Staff & service
Room was across from elevator and could hear everything outside the room. Shower water pressure was inadequate.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kindra

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Dawn

Travelled with family
Breakfast could have been better
Stayed 1 night in Jun 2024

8/10 Good

Laura

Liked: Staff & service, property conditions & facilities
No problems
Stayed 1 night in Jun 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel! Great room and nice facility.
Stayed 1 night in Jul 2024

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly & professional
Stayed 1 night in Jun 2024

6/10 Okay

Kelly

Stayed 1 night in Jun 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to hwy
It was convenient for a one night stay right off the highway. It could use a little updating but not bad.
Stayed 1 night in Jun 2024

10/10 Excellent

Angela

Stayed 1 night in Jun 2024