Americas Best Value Inn & Suites St. Louis, St. Charles Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Americas Best Value Inn & Suites St. Louis, St. Charles Inn

Interior entrance
Pool
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included

Explore the area

Map
1310 Bass Pro Drive, St. Charles, MO, 63301
  • St Charles Convention Center
    11 min walk
  • Ameristar Casino St. Charles
    13 min walk
  • Historic Main Street
    15 min walk
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    11 min drive

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Deluxe)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Americas Best Value Inn & Suites St. Louis, St. Charles Inn

Hotel with free breakfast, near First Missouri State Capitol Historic Site
Along with a fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Americas Best Value Inn & Suites St. Louis, St. Charles Inn offers 64 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they enjoy the overall property condition at Americas Best Value Inn & Suites St. Louis, St. Charles Inn. During your stay, you'll be within walking distance of First Missouri State Capitol Historic Site. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 3-minute drive from First Missouri State Capitol Historic Site and a few minutes from Lindenwood University
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Americas Best Value Inn & Suites St. Louis, St. Charles Inn. Free self parking is available.

Smoking is allowed in designated areas at this St. Charles hotel.

Guests are served free continental breakfast daily from 6 AM to 9 AM.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6 AM–9 AM
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Shopping
  • Swimming pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Americas Best Value Inn & Suites St. Louis, St. Charles Inn.

Property is also known as

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Americas Best Value Inn & Suites St. Louis, St. Charles Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 152 out of 1033 reviews" "
Rating 8 - Good. 218 out of 1033 reviews" "
Rating 6 - Okay. 232 out of 1033 reviews" "
Rating 4 - Poor. 207 out of 1033 reviews" "
Rating 2 - Terrible. 224 out of 1033 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Steve

Travelled with family
Disliked: Staff & service, property conditions & facilities
No hot water in sink valve turned off, probably leaks, Elevator control buttons were broke, had to stick finger into a hole to activate elevator.
Stayed 2 nights in Aug 2024

10/10 Excellent

kelly

Stayed 1 night in Aug 2024

2/10 Terrible

Alex

Disliked: Cleanliness, property conditions & facilities
Elevator did not display inspection report. Buttons on it were broken, carpet dirty. Place smelled, drywall over my shower unpainted. Bathroom Door had broken kick and punch holes and was broken in half and glued back together. Bathroom sink light barely lit anything. Vending machines didn’t vend using credit card and room key kept stopping working.
Stayed 4 nights in Aug 2024

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had nice stay!! It was really close to our concert at The Family Center!!
Stayed 1 night in Aug 2024

2/10 Terrible

Brianna

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Judy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Its a bit run down. Needs alot of cosmetic repairs. Coffee maker in the dining area was out of order. The floor button in the elevator was broken along with the tiles on the elevator floor. Could be a trip hazard. Toilet in the room wobbled and leaked. Bed was comfortable.
Stayed 2 nights in Aug 2024

6/10 Okay

Robert

Travelled with family
Disliked: Property conditions & facilities
Property needs TLC
There were number of broken things. AC making strange noises when shutting off, tile broken in bathroom and elevator. 1st floor button in elevator was broken. No coffee it was broken. Beds were ok.
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Excellent service, but conditions could be better.
The service was excellent, but the room conditions not so great. There was a definite musty smell, most likely coming from the air conditioner, and the bathroom light was so faint as to hardly cast light at all. The Kleenex box was empty when I arrived and the TV remote batteries all but dead, although staff was quick to replace these when I inquired. At breakfast there was no milk for cereal options and no refrigerator that might have included yogurt options, etc.
Stayed 3 nights in Aug 2024

6/10 Okay

Danny

Like close to casinos Dislike rooms need doors fixed
Stayed 1 night in Aug 2024

2/10 Terrible

Long

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Everything smelled and dirty
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
King Suite
Upon checking in, they could not find my reservation. When we got into the room, there was evidence of cigarette burns in the bathroom, and there was a cigarette burn in our sheet on the bed. It was supposed to be a non-smoking room. The faucet in the bathroom ran constantly for which I called the front desk for assistance. The man from the front desk came and looked at it. He said that they would have to get someone there that would have to tear out the whole sink if we wanted it fixed and he hoped that we would be OK with it the way it was and left it that way. They also told him about the cigarette burns and he said that the sheets were clean and that they replaced them every month so we also did not get new sheets. The room and bathroom was dirty, we decided not to shower due to uncleanliness.
Stayed 1 night in Aug 2024

4/10 Poor

Holly

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Won’t be staying there again.
Stayed 1 night in Aug 2024

6/10 Okay

Yvonne

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Bruce

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst by far
Worst I've stayed at in 30 years. Even for "bargain" hotels, this one sucked. Even my dog was uncomfortable, which is the only reason we chose to stay here.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not safe at all
The room was a mess, the bathroom door was broken in half and would not close. The room two doors down from mine had the door kicked open in the middle of the night and a fight broke out. People were screaming and throwing furniture about. I could not rest and did not feel safe at all. Will not stay there again.
Stayed 1 night in Jul 2024

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

2/10 Terrible

Heather

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were disgusting. Stains on evertthing from the sheets, pillows, curtains, towels,floors. EVERYWHERE!
Stayed 1 night in Jul 2024

4/10 Poor

Scottie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only waffles, a little bread, and a few bagels for breakfast. Coffee and ice machine broken. All carpets were filthy and nasty. Service didn’t care to help. Will never stay there again and DO NOT go there.
Stayed 2 nights in Jul 2024

6/10 Okay

Dewayne

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Broken shower curtain, broken shower valves, broken ice machine, broken floor tiles in elevator with graffiti on walls, no maid service or maintenance personnel on site. Had to walk down to lobby to exchange dirty towels for clean towels, no actual breakfast but toast and cereal. No mini fridge in room, broken tv which was exchanged by front clerk to a much smaller tv. No additional tv channels but only live channels. Outside landscape was dirty and dead. Parking area markings were faint. Could not determine where lines were. One male front desk employee was rude.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jimmy

Stayed 1 night in Jul 2024

6/10 Okay

alexander

It was ok
Stayed 1 night in Jun 2024

6/10 Okay

Sohad

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We booked this hotel the night of our stay. Check -in was easy and fast, staff was very nice. Property is outdated, breakfast was poor, coffee machine was broken. Bed sheets stained, AC was working but the room was humid during our stay. Nice area around the hotel, many dinning and shopping options. Overall, it was ok for the price.
Stayed 2 nights in Jul 2024