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The Bank Hotel & Bistro

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Bank Hotel & Bistro

Standard Room (6)
Breakfast, lunch, brunch served; sea views
View from property
View from property
Standard Room (5)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
28-29 Grand Parade, St Leonards-On-Sea, England, TN37 6DR
  • Hastings Beach
    1 min walk
  • Warrior Square Gardens
    1 min walk
  • St Leonards Gardens
    9 min walk
  • Lydd (LYX)
    54 min drive

Room options

View all photos for Standard Room (12)

Standard Room (12)

Standard Room (12)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (13)

Standard Room (13)

Standard Room (13)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for Standard Room (6)

Standard Room (6)

Standard Room (6)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (11)

Standard Room (11)

Standard Room (11)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (14)

Standard Room (14)

Standard Room (14)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (8)

Standard Room (8)

Standard Room (8)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room (5)

Standard Room (5)

Standard Room (5)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room (7)

Standard Room (7)

Standard Room (7)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (4)

Standard Room (4)

Standard Room (4)

  • Sleeps 2
  • 1 Queen Bed

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About this property

The Bank Hotel & Bistro

Hotel in St Leonards-On-Sea with a coffee shop and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, conference space, and a banquet hall are onsite.
The Bank Hotel & Bistro offers 10 accommodations with hair dryers and complimentary toiletries. 32-inch LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at The Bank Hotel & Bistro. During your stay, you're just a quick walk from Hastings Beach. You'll find features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at The Bank Hotel & Bistro, a bistro with ocean views
  • English breakfast served daily for a fee
  • Amenities include a meeting room, conference space, and coffee/tea in a common area
  • Steps from Hastings Beach and Warrior Square Gardens
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space.

This 3-star St Leonards-On-Sea hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Bank Hotel & Bistro - Overlooking the ocean, this bistro serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee daily 8:00 AM–9:30 AM: GBP 5.95-10.45 for adults and GBP 5.95-5.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • The Bank Hotel & Bistro

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall

Guest services

  • Daily housekeeping

Business services

  • Conference space (1076 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 5.95 to 10.45 for adults, and GBP 5.95 to 5.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival.

Property is also known as

The Bank Hotel Bistro
The Bank Hotel & Bistro Hotel
The Bank Hotel & Bistro St Leonards-On-Sea
The Bank Hotel & Bistro Hotel St Leonards-On-Sea

The Bank Hotel & Bistro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 55 out of 101 reviews" "
Rating 8 - Good. 25 out of 101 reviews" "
Rating 6 - Okay. 12 out of 101 reviews" "
Rating 4 - Poor. 4 out of 101 reviews" "
Rating 2 - Terrible. 5 out of 101 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotlessly clean and had a fabulous ocean view. There is traffic in front of the hotel so beware when booking if you are a light sleeper. There are rooms that do not face the street. Hotel does provide ear plugs and we slept just fine. Restaurant on site served great breakfast. Only suggestion I would make in the room we had (room 4) would be to see about switching the tv and stand with the dresser and mirror as when you lie in bed the tv was on the left as opposed to straight ahead which made it difficult to view. Also the mirrors in the room need to be raised so that everyone can use them. If you hung the mirror over the dresser longways then it would solve the problem. Just some thoughts. Thanks
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent night's stay
We had an excellent stay at the Bank Hotel, our room was spotless with a fantastic sea view. The bed was huge and we had a great nights sleep, despite being on the main road there was no noise. The location of the hotel was also perfect, a few minutes walk downhill from the station and close to some great bars and restaurants. The staff were also very friendly and accommodating, I'll definitely be staying again.
Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room
The room was huge and clean. The arrival was welcoming and lovely. I was highly reccomend this property to anyone. Huuge bed. Huuge room. Seperate table and chairs. Ensuit. Beautiful room.
Stayed 1 night in May 2024

6/10 Okay

DAISY

Travelled with family
Liked: Staff & service
You get what you pay for
This is one of those places where you yet what you pay for. PROS: *The location of the peoperty - beach front close to public transport, and is on the main street *The staff are very welcoming *They offered to clean the room *You get 20% off on breakfast downstairs, and the food isn't terrible. CONS: *We reserved a room to accomodate 3. As it turns out, a room for 3 means you'll get 2 separate rooms with 1 single and a double/queen. To be fair, our family is the only one in that wing but we would've preferred to sleep all in one room as expected. *Whilst I believe that the staff did their best to clean, the pillow cases, duvet, and bed sheet has traces of make up. It might be that the bleach isnt stront enough to remove make up stains, or perhaps the staff's make up touched the covers whilst doing the bed, but when you see make up traces, it makes you question whether they've replaced the sheets after every guest. *Lastly, I think that the bed are quite springy. As I said, I think that you do get what you pay for; but the saving grace of this property is the staff and location.
Stayed 2 nights in Aug 2024

6/10 Okay

Lorna

Liked: Staff & service
It is very central good location. Check before you book advertisement is missleading. I booked room 8 which state's 1queen bed and single room. When i arrived i as asked to pay a further £45:00 total of £279.00. The mattress is old no support whatsoever made a complaint she didn't seemed bothered!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ilisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quaint old building that had all the amenities and a very accommodating staff, and it sits right across from the beach. The room was delightfully furnished with interesting decor - I would definitely come back here!
Stayed 3 nights in Jul 2024

8/10 Good

MARINA, Westlake Village

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely. Breakfast was delicious. This hotel has no parking & if you’re driving this is a serious issue. Everywhere around only has 2 hour parking. There is a paid parking lot on a side street at the back, but it’s only for 4 hours. After 6pm you can park until 8 AM, but then you have to move the car every 2 hours. We stayed in room 11 which had a Seaview It was very large and a huge comfortable king bed, with lovely bedding and a beautiful bathroom It’s a bit noisy because it’s on the front, but they provide earplugs which is fab. Honestly, the sea view with the weather in England, isn’t anything special. It rained the whole visit whilst we were in Hastings, I’m sure if the sun was out it would be a whole different experience. Overall, we had a nice visit at this hotel
Stayed 1 night in Jul 2024

8/10 Good

Sarah

Stayed 1 night in Jun 2024

6/10 Okay

Stella

Liked: Staff & service
Too many stairs
We were given a top floor room. Both my husband and myself have mobility issues, but they refused to change our room. Room had nowhere to put clothes, had to live out of suitcase. The carpet was very dirty and had a dusty smell. Cold water tap in bathroom, ran very hot, so no cold water to drink. Room looked nice, but bed very bouncy and pillows lumpy. Wouldn't stay there again.
Stayed 3 nights in Jun 2024

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
Comfortable and convenient stay, staff were good.
Stayed 1 night in Jun 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bank and Bistro 3 night stay
Our stay at the Bank and Bistro was good, quick and easy check in and lovely staff, Room was clean and had everything we needed. We found the mattress was slightly uncomfortable but I would definitely stay there again.
Stayed 3 nights in Jun 2024

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Gill

Liked: Cleanliness
It was fine,but - I was in the area early, and they would not let me leave a ( very small) case there until I could check in.It actually states in the info in the room that they will store luggage before check in,or after check out.So I’m not sure why I couldn’t leave something,..they said there was “no room” - that’s clearly not true.And if it is true,then perhaps don’t tell people you can! To be honest,I usually stay in other hotels in the area,and will probably stick to them in future. The breakfast was nice though..
Stayed 1 night in May 2024

10/10 Excellent

Peter, Burlington

Travelled with partner
Friendly and help staff. Parking is an issue.
Stayed 1 night in Apr 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amazing value
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy camper.
Visiting family, hotel situated very conveniently, just a short walk to visit family. Very good breakfast, great views of the beach.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, looks king forward to staying again
Stayed 2 nights in Mar 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast offers were quite limited, and when I asked to swap one of the items on a already small breakfast, this was not possible, so I could not swap mushrooms for another hash brown or something like that which I thought was quite liberating as satisfaction in a rundown area is probably going to be there Best asset however something quite small like swapping an item seem to be quite a problem. Other than that the property was generally good, but I did find the rooms especially the bathroom a little bit dirty, not as clean as I would expect but the bedroom itself was good.
Stayed 2 nights in Mar 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Bank Hotel & Bistro.
The stay was great, the hotel was in a great spot with great views of the sea, the staff was very helpful and friendly. The rooms were spacious, light and very clean.
Stayed 2 nights in Feb 2024

8/10 Good

Anne-Marie

Liked: Staff & service, amenities, property conditions & facilities
Very helpful & friendly staff. Good full English breakfast. Warm room (use of a fan if required) with all tea & coffee making facilities, working TV, comfortable bed & clean linen. Had a single room with no en-suite facility, however, had use of bathroom, only a few seconds walk from room which was not available to any other guests & was given my own key, bathrobe provided, good pressure, hot shower. Also a lovely sea view.
Stayed 2 nights in Jan 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Jan 2024

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and clean room with excellent customer service
Stayed 1 night in Jan 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in TOP FLOOR NO LIFT?,,, A ROUTE MARCH
Stayed 1 night in Dec 2023