8/10 Good
Amanda Grace
16 Sept 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make this a 5* hotel. It's a little awkward to get in and out of. Left out of the main entrance leads you to the busses and across the plaza and down through the shopping centre is also a good way to avoid steep roads.
Avoid rooms ending 01. I was in 101 and paid extra for a balcony only to find a temporary tower directly to my left, a building site to my right and an office meeting room a stones throw away looking directly into my bedroom. The privacy mesh doesn't do a complete job. It was initially too hot to use the balcony anyway so it became a drying area. You have to pay extra again for a plaza view. Debatable if it's worth it. Only blot on my visit.
Breakfast in Seed restaurant is excellent and has all elements covered in the buffet.
Complimentary tea coffee and water in the room with an empty fridge to use (oddly they don't put the water in the fridge!) .
Roof top pool can get busy and windy. Seems to rely on the weather to heat it.
WiFi has improved since last time I visited but TV casting disconnected every day requiring reconnect. Bit of a faff.
Overall given a good room, I'd stay again.
Amanda Grace
Stayed 11 nights in Sep 2024