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Norfolk Hotel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Norfolk Hotel

Outdoor pool
Courtyard
Free cots/infant beds, free WiFi
Lobby sitting area
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
61 La Colomberie, St. Helier, Jersey, JE2 4QA
  • Howard Davis Park
    1 min walk
  • King Street
    6 min walk
  • St. Helier Central Market
    7 min walk
  • Jersey (JER)
    18 min drive

Room options

View all photos for Traditional Double or Twin Room

Traditional Double or Twin Room

Traditional Double or Twin Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Free cots/infant beds, free WiFi

Family Room

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 King Bed and 1 Twin Bunk Bed

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Front of property

Ommaroo Hotel

Pool
Free WiFi
Restaurant
Breakfast available
4.2 out of 5, Very good, (451)
The price is €130
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Ommaroo Hotel

About this property

Norfolk Hotel

Hotel with free parking, steps from Howard Davis Park
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, an arcade/game room, and a library are onsite.
Norfolk Hotel offers 100 accommodations with coffee/tea makers and hair dryers. 19-inch LED televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Norfolk Hotel, you're just a quick walk from Howard Davis Park. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Steps from Howard Davis Park and 6 minutes by foot from King Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at Norfolk Hotel. Free self parking is available.

Smoking is allowed in designated areas at this St. Helier hotel.

Dining Room - This restaurant serves breakfast and lunch.

Languages

English, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Dining Room

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Free cots/infant beds
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 19-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Norfolk Hotel St. Helier
Norfolk St. Helier
Norfolk Hotel Hotel
Norfolk Hotel St. Helier
Norfolk Hotel Hotel St. Helier

Norfolk Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 91 out of 227 reviews" "
Rating 8 - Good. 110 out of 227 reviews" "
Rating 6 - Okay. 19 out of 227 reviews" "
Rating 4 - Poor. 6 out of 227 reviews" "
Rating 2 - Terrible. 1 out of 227 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good meals, promptly served.
Stayed 6 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Javier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for one night stay.
Stayed 1 night in Jun 2024

6/10 Okay

Joyce

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall a good hotel
Close to town, friendly staff, clean and comfy room. The breakfast was nice but the cooked breakfast was not self- service. Around the hotel there were plenty of seating areas. Some form of entertainment was held each evening. Although there was a lift to the upper floors, there were however a lot of stairs. The adjoining wall was paper thin or we just had a very loud neighbour.
Stayed 1 night in Sep 2023

4/10 Poor

Xiaorui

Stayed 1 night in Sep 2023

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Very good value for the price. We would stay there again.
Stayed 7 nights in Aug 2023

8/10 Good

Stu

Stayed 3 nights in Jul 2023

8/10 Good

Stella

Stayed 3 nights in Jul 2023

10/10 Excellent

kevin

Liked: Cleanliness
Stayed 3 nights in Jun 2023

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with simple rooms, well located for those who will be using the excellent public transportation system to get around. Very nice breakfast was included. You have to leave your room key with the front desk when you go out, which I thought was a bit weird, but otherwise ok.

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Great location
Overall a great stay. Hotel is situated in a great location. Decor in rooms are dated, but the cleanliness and the staff make up for this. Would recommend as a good base to explore the Island.
Stayed 4 nights in May 2023

6/10 Okay

john

Travelled with group
Liked: Cleanliness
hotel breakfast was small and basic staff at reception in mornings not friendly
Stayed 3 nights in May 2023

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2023

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to find the right adjective, quirky,pleasant friendly comfortable, close to town centre. Has lots of short flights of stairs if that's a problem. Overall a charming hotel.
Stayed 4 nights in May 2023

6/10 Okay

Clinton

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Average 2 star
Average. I would say this is a contractor hotel for a cheap stay away. Many elderly people stay here because of the cost. The staff and owners can't do enough for you. Food is less than average but is the same cost as everywhere is Jersey, expensive for what they serve. Remember you pay for what you get, if you want a cheap hotel for a stay away then this is great for you, don't expect any frill. Or any extras, a notice in the bathroom says this if you want anymore tea bags you need to pay for them ! But the room is stocked every day. It was ok, but not great. If I was working this would be ok, it's not appealing if you are wanting to spend a bit of time in your room.
Stayed 5 nights in May 2023

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best priced hotels in Jersey. Easy walking distance to everywhere in St Helier. Not a deluxe type of hotel, but for what you pay a very fine place to stay. Recommended.
Stayed 2 nights in Apr 2023

10/10 Excellent

Carlos

Stayed 3 nights in Oct 2022

8/10 Good

Joanna

Liked: Cleanliness, staff & service
Good clean basic hotel. Good location. Staff friendly and helpful.
Stayed 3 nights in Sep 2022

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great, the hotel was central to harbour and town centre. The breakfast was good but was disappointed with the evening meal.
Stayed 7 nights in Sep 2022

8/10 Good

Dawn Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Norfolk was in need of some updating in the rooms, but all it was clean & comfortable & not to far from the town, so walkable & it was in a quiet area. Breakfast was basic, but nice & the staff all friendly & helpful.
Stayed 3 nights in Aug 2022

10/10 Excellent

v

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
We stayed for 4 nights, first time in jersey and so glad we chose this hotel. My parents are elderly and in a wheelchair, the staff accommodated our every need including low floor with walk in shower in the room. Full breakfast included which was brilliant, great choice, swift service in restaurant and staff brilliant too. You can also book a 3 course evening meal at the hotel. Entertainment nightly to suit all, lovely bar and lounge, again the staff in there were great! A special mention to Brian who was fantastic, very friendly and knowledgable, nothing was too much trouble, especially after we’d checked out and our flight then cancelled, A quick call back to the hotel and Brian found us another room for the night, he literally saved the day! Would absolutely recommend this hotel!!! Thankyou all there.
Stayed 4 nights in Aug 2022

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Good location for a weekend break
The Norfolk Hotel was in an ideal location. Excellent Thai & Portuguese cafes very nearby. Rather dated & popular with the older person! Bingo was popular!
Stayed 4 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022