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The Shelley Point Hotel & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Shelley Point Hotel & Spa

Outdoor pool
Beach nearby, white sand
Reception
Lounge
Bicycling

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Room service
  • Bar
  • 24/7 front desk
  • Spa
  • Breakfast included

Explore the area

Map
Goldenmile Boulevard, Shelley Point, St. Helena Bay, Western Cape, 7380
  • Shelley Point Country Club & Golf Course
    5 min drive
  • Britannia Beach
    10 min drive
  • Cape St. Martin Lighthouse
    13 min drive
  • Saldanha (SDB-Air Force Base Langebaanweg)
    48 min drive

Room options

View all photos for Luxury Suite (Disabled)

Luxury Suite (Disabled)

Luxury Suite (Disabled)

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Duplex

Luxury Duplex

Luxury Duplex

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 20.0 sq m
  • Sleeps 3
  • 1 King Bed

About this property

The Shelley Point Hotel & Spa

Hotel in St. Helena Bay with a full-service spa and a golf course
A full-service spa, a golf course, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Change of towels is available on request.
The Shelley Point Hotel & Spa offers 86 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated accommodations have separate sitting areas. 32-inch plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including an outdoor tennis court. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Shelley Point Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they enjoy the overall property condition at The Shelley Point Hotel & Spa. During your stay, you'll be within walking distance of Shelley Point Country Club & Golf Course. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, manicures and pedicures, or facials at The Shelley Point Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a golf course, an outdoor tennis court, and a gym
  • Just a 5-minute drive from Shelley Point Country Club & Golf Course and 8 minutes from Vasco Da Gama Statue
The Shelley Point Hotel & Spa offers its guests a full-service spa, a golf course, and an outdoor tennis court. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. An outdoor pool, a fitness center, and a sauna are also featured at the business-friendly The Shelley Point Hotel & Spa. Self parking and valet parking are free.

This 4-star St. Helena Bay hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Golf course
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Mini-fridge
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch plasma TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Microwave (on request)
  • Mini fridge

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Shelley Point Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel The Shelley Point Hotel & Spa St. Helena Bay
The Shelley Point Hotel & Spa St. Helena Bay
Shelley Point Hotel St. Helena Bay
St. Helena Bay The Shelley Point Hotel & Spa Hotel
Shelley Point St. Helena Bay
Hotel The Shelley Point Hotel & Spa
Shelley Point Hotel
Shelley Point
The Shelley Point & St Helena
The Shelley Point & St Helena
The Shelley Point Hotel & Spa Hotel
The Shelley Point Hotel & Spa St. Helena Bay
The Shelley Point Hotel & Spa Hotel St. Helena Bay

The Shelley Point Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 42 reviews" "
Rating 8 - Good. 15 out of 42 reviews" "
Rating 6 - Okay. 1 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Gasant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Khan

Stayed 3 nights in Dec 2023

8/10 Good

Lisa

Stayed 2 nights in Dec 2023

10/10 Excellent

Leon

Stayed 1 night in Dec 2023

10/10 Excellent

Josue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic accommodation
Stayed 2 nights in Sep 2023

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Leslie

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in May 2023

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Overall, a pleasant stay, but...
We stayed at The Shelley Point Hotel & Spa for two nights and overall enjoyed our stay, however, think there could be one or two improvements made. We had great customer service at the spa and in the Cattle Baron restaurant, however, the service at reception and in the Doreatha restaurant could do with improvement - very slow and not particularly helpful/knowledgeable about the amenities and menus. The pool was packed out all day, so we visited the nearby beach which was great - free shuttle from the hotel, beach towels and umbrellas, a small tuck shop, a volleyball net, and the option to do a kayak tour. The spa was reasonable and we enjoyed using the sauna, steam room, and hydro pool. The team was excellent and very friendly and accommodating. The hydro pool area however could do with a little bit of maintenance (tiles coming off, windows having a good clean, broken bits on door fixed). The breakfast buffet was plentiful however only having one buffet station at the far end of the restaurant resulted in queues snaking through the hallway area and round tables, and waiting times for cooked foods. The quality of the food was good though. The room was very comfortable and well-kitted out with tea/coffee-making facilities, a large bath, toiletries & air-con. Nice touches of free biltong and golf shirts. We will come back again but hope some improvements have been made to the service.
Stayed 2 nights in Jan 2023

10/10 Excellent

Leslie

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Amazing setting on the West Coast.
Stayed 1 night in Aug 2022

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning decor
Stayed in the ivory suite, decor was incredible
Stayed 2 nights in Jan 2022

8/10 Good

Shane

Liked: Cleanliness, property conditions & facilities, room comfort
Great experience. The staff need more training
Great accommodation. Excellent food . Restaurant service was below standard
Stayed 3 nights in Jan 2022

8/10 Good

Faried

Travelled with family
Liked: Cleanliness, property conditions & facilities
Enjoyed pleasant stay at Shelly Point Hotel & Spa
Beautiful hotel and good facilities. Pool area was enjoyable along with the koi pool area. Nice touch was the available books with some good tittles. However practically a 2bed unit should have 2 bathrooms and not one. Was disappointed when the Cattle Baron restaurant was fully booked and they recommended room service, yet they had the audacity to charge us a tray fee. It’s was good to see that the hotel staff were eager to please however I do think that with a little more training they could have deliver a great service experience.
Stayed 3 nights in Dec 2021

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent
Stayed 3 nights in Nov 2021

10/10 Excellent

ZV

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

10/10 Excellent

Tamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent
Stayed 2 nights in Mar 2020

10/10 Excellent

Vivienne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely Hotel
We had a wonderful few days. The room was beautiful and we were made to feel very welcome (Aretha at reception was great). The only slightly less positive comments are that the choice of wine wasn’t great, most of the time the bottles of white wine were not very cold. The service in Cattle Baron was mixed as was breakfast service - perhaps new people who didn’t quite know what to do. Cleopatra in the Cattle Baron was so helpful and friendly.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great Overall Experience
Great Overall Experience with a few points that need improvement: - No Room Service Available (even though the In-Room Brochure states "24hr In-Room Dining") - The Fire Alarms were a bit of an issue going off at 06h00 due to Loadshedding (Power Cuts) with Staff not knowing how to silence the alarms
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Marinda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Fabulous Fantastic Hotel. Decor amazing! Beds Super comfy. Rooms newly decorated and absolute beautiful. Very spacious beautiful bathroom. Staff fantastic!
Stayed 1 night in Jan 2020

10/10 Excellent

Shana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Naeemah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Melaney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good vibrations
Beautiful situation and recently refurbished. Lovely spacious rooms with thoughtful touches. Only drawback was our room was next to the kiddies playroom, so no opportunity for sleeping in late or an afternoon snooze and disappointing that you can’t order drinks at the pool.
Stayed 3 nights in Dec 2019

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away!
Absolutely enjoyed our stay. Staff went out of their way to keep us happy! Nothing was too much trouble. A special mention of Shanaaz, she was out of this world!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Next level luxury....friendly staff.....awesome food....spa was amazing
Stayed 2 nights in Oct 2019