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Fairfield Inn and Suites By Marriott St Charles

2.5 star property

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Photo gallery for Fairfield Inn and Suites By Marriott St Charles

Reception
Studio, 1 King Bed with Sofa bed
32-inch flat-screen TV with satellite channels, TV
Indoor pool
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2096 Bricher Rd, St. Charles, IL, 60174

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express & Suites Chicago West - St Charles by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (509)
The price is €118
for 1 room
includes taxes & fees
12 Mar - 13 Mar
Holiday Inn Express & Suites Chicago West - St Charles by IHG

About this property

Fairfield Inn and Suites By Marriott St Charles

Hotel with free breakfast, near Kane County Fairgrounds
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Fairfield Inn and Suites By Marriott St Charles offers 92 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Fairfield Inn and Suites By Marriott St Charles. During your stay, you're just a quick walk from Geneva Commons. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • 11 minutes by foot from Kane County Fairgrounds and a 4-minute drive from Arcada Theater
Fairfield Inn and Suites By Marriott St Charles offers its guests an indoor pool and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 301 square feet (28 square meters) and includes conference space. The business-friendly Fairfield Inn and Suites By Marriott St Charles also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free.

This St. Charles hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (301 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 24 2025 to February 28 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott St Hotel Charles
Fairfield Inn St Charles
Fairfield Inn Marriott St Charles Hotel
Fairfield Inn Marriott St Charles
Fairfield Inn and Suites By Marriott St Charles Hotel
Fairfield Inn and Suites By Marriott St Charles St. Charles

Fairfield Inn and Suites By Marriott St Charles Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 192 out of 470 reviews
Rating 8 - Good. 158 out of 470 reviews
Rating 6 - Okay. 69 out of 470 reviews
Rating 4 - Poor. 30 out of 470 reviews
Rating 2 - Terrible. 21 out of 470 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

kristin

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Tired property. My bed was worn down and soft. Room is not quiet - could hear neighboring rooms as well as outside traffic. Bathtub needs to be reglazed; looks disgustingly dirty. Pool is empty and appears to have construction material in the room. Water shut off at 8:00 am. Had to ask reception what was going on; maintenance had shut it off to do some work - hope it was emergency work otherwise timing is bad. Had to check out and head out for my day without a shower.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and cozy, clean and in place but the bathroom could have used a little more attention but overall it was good
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Checking was 3 minutes and convenient to shopping.
Stayed 1 night in Nov 2024

4/10 Poor

Angela

Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
It is what I expected. Thank you
Stayed 1 night in Oct 2024

4/10 Poor

Barbara

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Hediyeh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They first gave us a handicap room even though we didn’t book that and then we asked them to change it. Our new room had a moldy smell and the bathtub had really nasty stains in it. Also the toilet water was yellow every time we flushed! Bad experience over all.
Stayed 2 nights in Oct 2024

4/10 Poor

Temple

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed here several times. Not once has their whirlpool been in order, and this stay - the pool is closed as well. The bathroom needed many updates (the sink sprays water everywhere, the tub is rusty and chipped, etc). Overall, the whole place was dirtier than usual. Leaking / dripping water in the lobby, hallway carpet unraveling, room door chippped up and the room needed cleaner walls and paint. Just disappointed.
Stayed 1 night in Oct 2024

10/10 Excellent

DAVID

Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Marian

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Property was just ok, average...not worthy of my conception of a Marriott property. Staff seemed nonexistent which I guess is ok...very small bathroom...Absolutely NOT worth the price paid for 1 night.
Stayed 1 night in Sep 2024

6/10 Okay

Luis

Stayed 1 night in Sep 2024

6/10 Okay

Barbara

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff friendly room was ok but not what i expected. The pool heater wasnt working as well as the handicap lyft. Never again
Stayed 1 night in Jun 2024

6/10 Okay

Tom

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Needs Maintenance.
The staff was very nice and pleasant, but couldn't help with some major issues. 1) Pool was scummy and very cold. When informed staff that the pool wasn't heating, they said the pilot light may have gone out. I saw the Maint person and he said someone more qualified would need to be called to light it. Stayed for a week and never got better. 2) The Ice machine on the 2st floor was broke. I asked at the front desk and was informed to use the machine on the 2nd floor. 3) The fridge in the room was worthless. It was designed to work for 2 hours and then shut off. Supposedly there was an 8 hour mode, but never got that to work. When informed the staff, they laughed and agreed it was worthless. 4) There was a storm the last night we stayed, and rain was dripping inside the window. I placed a towel to soak up the water so that the AC didn't get shorted. In general, the place is old and needs serious maintenance. However the staff was friendly and tried to help wherever possible
Stayed 7 nights in Jul 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a king studio suite and it was very spacious and comfortable. Very quiet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeff

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 2 nights in Jun 2024

2/10 Terrible

Richard

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The last night of our stay there was no water at the property so we had to check out and find another hotel. Will never stay at this hotel again.
Stayed 4 nights in May 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
They had a Pipe burst & had no water with no ability to tell me when it would be fixed. They made no attempt to tell me so I had to find another hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If was great, thank you.
Stayed 1 night in May 2024

8/10 Good

shannon

Liked: Cleanliness, staff & service
.
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Susan

Great stay
It was great, very friendly.
Stayed 3 nights in May 2024