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Best Western Inn of St. Charles

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Inn of St. Charles

Desk, laptop workspace, iron/ironing board, bed sheets
Exterior
Reception
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Free daily on-the-go breakfast

Reviews

7.4 out of 10

Good

Popular amenities

  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
1635 E Main St, St. Charles, IL, 60174
  • Dellora A. Norris Cultural Arts Center
    2 min drive
  • St. Charles Heritage Center and Camp Kane
    2 min drive
  • Arcada Theater
    3 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    43 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Quality Inn and Suites St Charles - West Chicago
Pool
Breakfast included
Pet-friendly
Parking included
4.0 out of 5, Very good, (950)
The price is €76
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Quality Inn and Suites St Charles - West Chicago

About this property

Best Western Inn of St. Charles

Hotel in St. Charles with free breakfast and a 24-hour front desk
Along with coffee/tea in a common area, this smoke-free hotel has a business center and concierge services. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Best Western Inn of St. Charles offers 52 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Best Western Inn of St. Charles. During your stay, you'll be within walking distance of Dellora A. Norris Cultural Arts Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Amenities include a business center, laundry facilities, and a multilingual staff
  • Just a 2-minute drive from Dellora A. Norris Cultural Arts Center and a few minutes from St. Charles Heritage Center and Camp Kane
WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Inn of St. Charles. Free self parking is available.

This St. Charles hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:00 AM
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Inn St. Charles
Best Western St. Charles
Best Of St Charles St Charles
Best Western Inn of St. Charles Hotel
Best Western Inn of St. Charles St. Charles
Best Western Inn of St. Charles Hotel St. Charles

Best Western Inn of St. Charles Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 299 out of 1001 reviews" "
Rating 8 - Good. 352 out of 1001 reviews" "
Rating 6 - Okay. 173 out of 1001 reviews" "
Rating 4 - Poor. 96 out of 1001 reviews" "
Rating 2 - Terrible. 81 out of 1001 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Latosha

Travelled with partner
Disliked: Amenities
The beds were hard as a board.
Stayed 2 nights in Jul 2024

4/10 Poor

Hugo

Disliked: Cleanliness, amenities, property conditions & facilities
The place needs remodeling & cleaning.
Stayed 2 nights in Aug 2024

10/10 Excellent

Krishna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a 4 night stay at the property. Well maintained place that offers a decent free breakfast. Located around central Main Street.
Stayed 4 nights in Aug 2024

8/10 Good

Shruti V

Travelled with family
Liked: Room comfort
The hotel was decent - the beds and bathroom was clean. The carpet in our room had some stains and was torn at few places. Overall an average experience.
Stayed 2 nights in Aug 2024

8/10 Good

Fernando

Stayed 2 nights in Jul 2024

6/10 Okay

Emily

Travelled with partner
Disliked: Staff & service, amenities
Property was run down. Room smelled like it was smoked in for 20 years - but covered up with a half-done paint job. There was chipping paint in the doorframes. When checking in, the staff member was laughing the entire time. It was very uncomfortable. No AirPods, no TV was visible. I asked twice if everything was ok and he proceeded to laugh. Also, having tiny bed pillows are uncomfortable too - dimensions were 7”x7”.
Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and the management was very accommodating
Stayed 1 night in Jul 2024

8/10 Good

Delbert

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Mark

Travelled with family
Liked: Amenities
All in all a very good stay - excellent value.
Stayed 1 night in Jul 2024

2/10 Terrible

Sean

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Should be called Worst Western
This place is so bad even the Bates Motel would shudder. It has zero redeeming qualities. Best Western should be ashamed to have their name on this dump. Which is unfair to dumps. My socks were FILTHY after walking the floor. The towels are exfoliation devices. The bed is sunken down in the middle. The interior lighting is way too bright. The curtains don't work to block out the exterior lighting. From the moment you drive in and see the parking lot, you know you made an error in booking this hole. The ownership clearly puts no money back in to the property. How sad is it, that the Comfort Inn across the street looked 879x better. One would expect more, a lot more from a Best Western. The only bright spot was the decent restaurant next door. There was absolutely no way i would even think about trying the free breakfast in the lobby.
Stayed 4 nights in Jul 2024

8/10 Good

Nancy

Stayed 1 night in Jul 2024

6/10 Okay

Michael

The outdoor pool was not available.
Stayed 1 night in Jul 2024

6/10 Okay

Sarah, Seattle

Liked: Cleanliness, staff & service
Worn out
Stayed 1 night in Jul 2024

10/10 Excellent

Haresh

Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and safe. Jimmy at the front desk was very helpful and personable.
Stayed 1 night in Jul 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Ross

Disliked: Staff & service, property conditions & facilities, room comfort
A 2.5-star experience at a 2.5-star hotl
It was a 2.5-star motel. Clean... enough. The cheap bath towels felt like 40-grit sandpaper. This orange gunk was all over the halls, and the pool wasn't open. Breakfast closed at 9:00 am, which is too early for a Sunday. The desk clerk felt a bit creepy. The whole experience was just... 2.5 stars.
Stayed 1 night in Jul 2024

8/10 Good

Maryanne

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
You get what you pay for
Our stay was ok hotel is outdated but thankfully had no carpets but we were greeted with 2 cockroaches that was ewww but we didn’t make a fuss about it because you pay for what you get…
Stayed 3 nights in Jul 2024

8/10 Good

Michael

Travelled with family
Liked: Staff & service
The swimming pool was broken and didn't know when it would be fixed
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady at the front desk was wonderful and and friendly! The room was great
Stayed 1 night in Jul 2024

4/10 Poor

Sara

Business traveller
Liked: Cleanliness, staff & service
It was a convenient location but the room i stayed in was not impressive. The bed was very uncomfortable, I did not have water pressure in the shower, and the main light of the room flickered often. I was only in for a few days and was going in and out, it was an okay stay but I would probably choose someplace else who maintains their rooms. Additionally I was not informed housekeeping was limited unless requested, read that on a sign as I was checking out. I feel like all guests should be verbally communicated that piece.
Stayed 4 nights in May 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

James, Wauwatosa

Stayed 1 night in May 2024