Quality Inn St. Augustine Outlet Mall

2.5 star property

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Photo gallery for Quality Inn St. Augustine Outlet Mall

Outdoor pool, open 9 AM to 9:00 PM, pool umbrellas, pool loungers
Standard Room, 2 Queen Beds, Non Smoking
Lobby
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2310 State Road 16, St. Augustine, FL, 32084
  • St. Augustine Premium Outlets
    ‪15 min walk‬
  • St. George Street
    ‪10 min drive‬
  • Flagler College
    ‪10 min drive‬
  • St. Augustine, FL (UST-Northeast Florida Regional)
    ‪12 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn St. Augustine Outlet Mall

Hotel with free breakfast, in the vicinity of St. George Street
An outdoor pool, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn St. Augustine Outlet Mall offers 48 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This St. Augustine hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Quality Inn St. Augustine Outlet Mall. During your stay, you'll be within walking distance of St. Augustine Premium Outlets. You'll find features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Take a swim in the outdoor pool
  • Amenities include a business center, a computer, and laundry facilities
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 10 minutes by car from St. George Street and 10 minutes from Ripley's Believe It Or Not
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Quality Inn St. Augustine Outlet Mall.

This St. Augustine hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Outlet Mall
Quality Inn Outlet Mall St. Augustine
Quality Outlet Mall
Quality Outlet Mall St. Augustine
Quality Inn Outlet Mall
Quality Inn St. Augustine Outlet Mall Hotel
Quality Inn St. Augustine Outlet Mall St. Augustine
Quality Inn St. Augustine Outlet Mall Hotel St. Augustine

Quality Inn St. Augustine Outlet Mall Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 459 out of 1004 reviews
Rating 8 - Good. 303 out of 1004 reviews
Rating 6 - Okay. 139 out of 1004 reviews
Rating 4 - Poor. 62 out of 1004 reviews
Rating 2 - Terrible. 41 out of 1004 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t go to this hotel it’s really bad

Showerhead was loose no carpet and tile floor was sticky dirty everything looked old and wore out. Breakfast was terrible. Had no milk for the price. It wasn’t worth it.
Stayed 1 night in Jan 2025

8/10 Good

Larry and Elsie

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Perfect inexpensive for a stop on our road trip.
Stayed 1 night in Jan 2025

8/10 Good

marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Samantha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing and Dirty

When we got to the room there was a dirty pair of boxers on the floor. It was evident that they did not clean the room because there were stains on the floor and the bathroom was also dirty. The staff working were polite and came to clean up the mess. He had also said that when we checked out to speak with the manager who was made aware of the situation. Upon checkout they said I would receive compensation since the room was dirty upon arrival. I have yet to receive any compensation.
Stayed 2 nights in Dec 2024

8/10 Good

Maria, Weston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and the bed was comfy. The hotel offered breakfast, which was included in the room's rate.
Stayed 1 night in Jan 2025

10/10 Excellent

Banu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Donna

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Musty smell, microwave started smoking when used / not replaced, our window faced the outdoor stairs - so the room was dark, and noisy.
Stayed 2 nights in Dec 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tahir

Travelled with group
Clean and friendly
Stayed 1 night in Dec 2024

8/10 Good

Yovanis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Yuniel

Stayed 1 night in Dec 2024

8/10 Good

Roberto

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice services and staff
Stayed 3 nights in Jan 2025

6/10 Okay

Brenda

Stayed 1 night in Dec 2024

8/10 Good

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Dayana

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place look a little bit run down. You pay for the quality you get. This place for New Years was the cheapest and convenient place I could find that was pet friendly. The breakfast was included. It wasn’t bad, it had a waffle maker. The juice was watered down. The sitting area for breakfast was always super crowded. Overall it wasn’t horrible, the rooms were big with microwave and mini fridge. The staff were very friendly and cordial.
Stayed 2 nights in Dec 2024

8/10 Good

David, Parsippany

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient to 95 South. Not in the best condition, but clean and pet friendly for a $25 fee. Breakfast was good.
Stayed 1 night in Dec 2024

2/10 Terrible

Carlos

Stayed 1 night in Dec 2024

8/10 Good

Carla, New Brighton

Stayed 1 night in Dec 2024

10/10 Excellent

Erica

Liked: Cleanliness
Clean room and friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Opinion

Great room and excellent service. However, the breakfast wasn't that good for us. The only options available were coffee, waffles, cereal, biscuits with gravy, yogurt, and potatoes.
Stayed 1 night in Jan 2025

8/10 Good

Vilma Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jenny Estefania

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Decent stay but front desk not too kid friendly :)
Stayed 1 night in Jan 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
There were bugs in the bed. The bathroom was in terrible condition. It was an old motel. The photos on the website do not look anything like what it really is. We asked to speak to the manager but he was not there at that time of night. They were going to review our case. But the bank charge was made. We could not sleep there. We left.
Stayed 1 night in Jan 2025