Enjoyed staying at the property excellent !
This Review was definitely not the property owners fault it was the park itself ( John Fowler )
Staff
The welcome we got from the actual staff On the John Fowler park absolutely terrible especially as we had just had a 7 hour drive from Manchester and was expecting a warm welcome
I think they all need a lesson in customer service!!
We arrived a bit early to check in so went to straight the bar on the site. As you do on your hols
A young waitress came out to serve us me my husband and two sons 21 , 23 ,
Me and my husband asked for beers my 21 a diabetic asked for Diet Coke my 23 year old who by the way has full grown beard and moustache) asked for a beer unfortunately he didn’t have l .d . With him so the waitress said sorry we can’t serve you which was fair enough and he said fine , Not a problem and then he didn’t want a drink , as he has not been asked for I’d in years and l think he felt a bit embarrassed ! As He is quite a shy lad
But what we thought was absolutely totally out of order was
When the waitress arrived with our drinks she she said To him
Quote ! ( my manger said if we see you drinking any of these beers you will all be asked to leave immediately and drinks taken away ) , we were all thinking by now what sort of holiday place is this , and we all looked at each other in disbelief
We reported this and the next evening the actual manger came and apologised offering us all a free drink
he said the waitress had said they looked about 12 years old maybe he should have come and had a look at my 23 with a beard and moustache which did make me wonder what sort of clientele were they used to,on this holiday park , and the damaged had already been done
Just terrible service all round ruined the start of our holiday , on a positive note loved Cornwall and didn’t have a problem at any of the other restaurants or bars in Cornwall we visited ,