University Plaza Hotel and Convention Center Springfield

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Lobby
Daily buffet breakfast (USD 15.00 per person)
Aerial view
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Parking available
    Parking available
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Hammons Tower
    3 min walk
  • Missouri State University
    5 min walk
  • Springfield Cardinals
    5 min walk
  • Springfield, MO (SGF-Springfield-Branson National)
    13 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Executive Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Poolside (Expedia)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa Sleeper

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

University Plaza Hotel and Convention Center Springfield

Hotel with a 24-hour fitness center, a short walk to Missouri State University
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite.
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at University Plaza Hotel and Convention Center Springfield. During your stay, you're just a quick walk from Missouri State University. You'll find features like an indoor pool, a restaurant, and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Terrace Grille
  • Buffet breakfast served weekends for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute walk from Missouri State University and 5 minutes by car from Bass Pro Shops Outdoor World
  • Cats and dogs welcome for a fee (restrictions apply)
University Plaza Hotel and Convention Center Springfield offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

A 24-hour business center and 15 meeting rooms are available. Event space at this hotel measures 39000 square feet (3623 square meters) and includes a conference center. A terrace, gift shops/newsstands, and laundry facilities are also featured at the business-friendly University Plaza Hotel and Convention Center Springfield. For a fee, parking is available.

This 3.5-star Springfield hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekends from 6:30 AM and 10:00 AM.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Q Street Perk - This coffee shop specializes in American cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Self parking on site (USD 10 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee weekends 6:30 AM–10:00 AM: USD 15.00 for adults and USD 7.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Terrace Grille
  • Q Street Perk

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (39000 square feet of space)
  • Meeting rooms - 15

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 368 out of 1015 reviews" "
Rating 8 - Good. 264 out of 1015 reviews" "
Rating 6 - Okay. 202 out of 1015 reviews" "
Rating 4 - Poor. 99 out of 1015 reviews" "
Rating 2 - Terrible. 82 out of 1015 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kasie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was the room had a smell, other than that it was great
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Amenities
Pool is cool
Stayed 1 night in Aug 2024

8/10 Good

Miranda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great Location!
Everyone was very nice and efficient the Hotel it self is just way over due for upgrades!! Bed was comfy and our view was nice of Downtown! I would recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mike, Toronto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I land in this place for years. It is great place for business travelers.
Stayed 3 nights in Aug 2024

8/10 Good

Miranda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great Location!
Everyone was very nice and efficient the Hotel it self is just way over due for upgrades!! Bed was comfy and our view was nice of Downtown!
Stayed 1 night in Aug 2024

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Cliff

Stayed 2 nights in Aug 2024

10/10 Excellent

Leonard C.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facility.
Nice surprise. Comfortable and a good night sleep
Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Blair

Travelled with family
Liked: Cleanliness, room comfort
Going downhill
Will probably start looking elsewhere to stay in Springfield. I have been staying here for over 10 years. The outside property and atrium are well maintained but the rooms are really in decline. The rooms are getting run down and need to be renovated. The room I stayed in had very stained carpet and the room was really beat up. The ice from the vending machine had bugs frozen into it. The rooms lack basic amenities like ports for electronics charging. It's a great location and the staff is great they just need to update the rooms badly.
Stayed 2 nights in Aug 2024

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities
Tired looking. Yucky carpet. Dingy bathroom.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Dianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
We enjoyed our stay with connecting rooms as we had grandchildren. Both pools were nice and weightroom too. If consideration of future additions a hot tub would be great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night. I like this place except this time our room didn't get very cool. It was ok when we first got there but seem to warm up throughout our stay.
Stayed 1 night in Aug 2024

6/10 Okay

Carrie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was a festival in the area, took 1.5 hours (4:30-6:00) to check in because they didn't have rooms ready, although they did comp us breakfast for the next morning.
Stayed 2 nights in Aug 2024

4/10 Poor

Colin

Disliked: Property conditions & facilities
Tired
Just tired
Stayed 1 night in Aug 2024

2/10 Terrible

Mike

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, poorly maintained worn out furniture, carpet etc.
Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Need help?
Nice property. Don’t understand why they had one check in person during peak hours and then two after the rush
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Convenient location
Hotel is nice. Very convenient to downtown. It needs some serious upgrades. Very clean, staff great. They charge a "resort" fee but a lot of things are broken or don't work. Needs serious updates. Especially for what they charge a night.
Stayed 2 nights in Aug 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
0/10 horrid experience
If you want a sub par motel quality stay than this is the place for you. If you want a nice quality hotel I would look elsewhere. From the beginning this hotel was difficult. We were told we could check in at 330. We arrived and nope it wasn’t ready would be 4:30. Ok fine whatever. Then 5:30 rolls around and they say they are waiting for the sheets to dry. I finally call at 6:00 a lady I spoke to with reservations was beyond rude. She told me to shut up and let her speak when I was trying to tell her the issues we were having. I wasn’t talking over her she just wouldn’t let me speak. Then we finally get into a room and the bathroom was disgusting. Also the ice on our floor and the air in our room wasn’t working. Overall a horrible experience which is disappointing because we had stayed once before a few years ago and it was wonderful. We had small kids and it was too much of a hassle to ever book with them again. We won’t be back and I’ll be sure to tell my grandparents to book elsewhere for the Route 66 festival which they usually stay there every year as well. Take my advice and find somewhere else to stay.
Stayed 1 night in Aug 2024

8/10 Good

Brenda

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Levon

Stayed 1 night in Aug 2024