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University Plaza Hotel and Convention Center Springfield

3.5 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Daily buffet breakfast (USD 15.00 per person)
Aerial view
Lobby sitting area
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Gym
  • Breakfast available
  • Bar
  • Room service

Explore the area

Map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Hammons Tower
    ‪3 min walk‬
  • Missouri State University
    ‪5 min walk‬
  • Springfield Cardinals
    ‪5 min walk‬
  • Springfield, MO (SGF-Springfield-Branson National)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living area

Executive Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside (Expedia)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Poolside (Expedia)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa Sleeper

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About this property

University Plaza Hotel and Convention Center Springfield

Springfield hotel in Walnut Street with a 24-hour fitness center and a 24-hour business center
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at University Plaza Hotel and Convention Center Springfield. During your stay, you're just a quick walk from Hammons Tower. You'll find features like an indoor pool, a restaurant, and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Terrace Grille
  • Buffet breakfast served weekends for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Hammons Tower and 5 minutes by foot from Missouri State University
  • Cats and dogs welcome for a fee (restrictions apply)
University Plaza Hotel and Convention Center Springfield offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

A 24-hour business center and 15 meeting rooms are available. Event space at this hotel measures 39000 square feet (3623 square meters) and includes a conference center. A terrace, gift shops/newsstands, and laundry facilities are also featured at the business-friendly University Plaza Hotel and Convention Center Springfield. For a fee, parking is available.

This 3.5-star Springfield hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekends from 6:30 AM and 10:00 AM.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Q Street Perk - This coffee shop specializes in American cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured self parking on site (USD 10 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site

Food and drink

  • Buffet breakfast available for a fee weekends 6:30 AM–10:00 AM: USD 15.00 for adults and USD 7.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Terrace Grille
  • Q Street Perk

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (39000 square feet of space)
  • Meeting rooms - 15

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 372 out of 1006 reviews" "
Rating 8 - Good. 260 out of 1006 reviews" "
Rating 6 - Okay. 193 out of 1006 reviews" "
Rating 4 - Poor. 97 out of 1006 reviews" "
Rating 2 - Terrible. 84 out of 1006 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged for Parking $10 a day for an open parking lot.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christeena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for mini vacay/trips!
It was overall a very nice and clean hotel. Many harp on it being “outdated” but I loved how it looked and didn’t affect our stay or trip at all. Would definitely book again! Also was super close to the event we went to which is a big plus!
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missing points?
Why hasn’t this stay showed up in my past stays? I haven’t received any points for the stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was so beautiful.
Stayed 1 night in Oct 2024

10/10 Excellent

Dyshawn

I really enjoyed my stay here highly recommended
Stayed 1 night in Oct 2024

8/10 Good

Sheila

Stayed 1 night in Oct 2024

10/10 Excellent

Ginger

‼️
Stayed 1 night in Oct 2024

6/10 Okay

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was okay - Sheets weren’t clean. Room, bathroom and walls were outdated.
Stayed 2 nights in Oct 2024

8/10 Good

JASON

Stayed 2 nights in Oct 2024

8/10 Good

Darian

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Overall a decent hotel
Overall our stay was very nice. The water pressure in the shower was the best i have seen in a hotel. The bed was very comfortable for being a hotel. I will say the rooms could us an update. Things were ran down and outdated.
Stayed 2 nights in Oct 2024

6/10 Okay

Christine

Travelled with family
Liked: Staff & service, property conditions & facilities
Our stay was pretty good. Only bad thing was there were teenage girls running up and down our hallway until late. We had to be up and early for our drive home back to Colorado. So we didn’t sleep very well at all.
Stayed 1 night in Oct 2024

6/10 Okay

April, Mission

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Check in was quick and the location was great for the activities we had planned. However, the rooms were severely outdated. The king size bed was comfortable, but the pull out couch was really old and had stains on the mattress. The shower had a crack in the wall that was just plastered over. The breakfast buffet was overpriced for what it was. Overall, the place needs a serious update, but if that’s not very important to you and you just want somewhere close to campus, then it will do.
Stayed 1 night in Oct 2024

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Great location but not what we expected
Nice hotel, but we had some issues with service. We stayed 3 nights and not once did they clean our room, refill our coffee, replace with clean towels, or make our bed. The day we checked out, I asked about this and was told they only provide these services upon request. That would be fine if they would have told us this upon checking in, but they did not. There’s no complementary coffee in the lobby. You have to buy it or drink what is in your room. I’ve stayed at many hotels that were much less and they had complementary coffee. The 2nd night we were there, the fire alarm sounded in the middle of the night and we had to evacuate, though it was a false alarm. I feel they could have done a better job of letting us know it was a false alarm and that was disappointing. I don’t think we will stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Sep 2024

8/10 Good

Juby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beautiful place, oerfect walking distance to JQH Arena. My only complaints would be that there was no mini fridge in the room, the on-site restaurant Terrace Grille was never open while we were there, not in the evening or at breakfast. Also, no continental breakfast??? I thought about all hotels served continental breakfast these days! Super unexpected and disappointing! Was it because we stayed midweek on a Wednesday??? I feel like we were cheated.. i will give some props for the lady who was working the coffee shop that morning! She was swamped with guests (who were probably expecting a continental breakfast) and she kept her cool and was quick and professional and resoectful. Super professional and admirable withhow she handled the stress of the crowd all by herself and not letting it show, just kept plugging along cool as a cucumber! Give that girl a raise!!!
Stayed 1 night in Oct 2024

8/10 Good

C

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable, great location and friendly staff. Overall the hotel is ready for a refresh or update from the gold wallpaper and worn down couch.
Stayed 1 night in Oct 2024

8/10 Good

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Stacey

Stayed 2 nights in Oct 2024

8/10 Good

Delinda

Stayed 1 night in Sep 2024

6/10 Okay

ann

Liked: Cleanliness, room comfort
springfield stay
hard to find, won't stay there again, too far away from what we were in town for. the restaurant was lacking and dark, couldn't see the menu to read. if other food had been closer we would have probably gone out
Stayed 1 night in Oct 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The University Plaza rooms are a bit behind the current style, but my room was clean & large with new carpet & bed linens. Price was excellent, too.
Stayed 1 night in Oct 2024

10/10 Excellent

Jamison

Stayed 1 night in Oct 2024

6/10 Okay

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and spacious. Lobby is beautiful!Staff were very friendly and helpful. Only thing that we weren’t really impressed with was our mattress on the bed. It was very springy, and a bit uncomfortable. Other than that, our stay was nice.
Stayed 2 nights in Oct 2024