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Tru by Hilton Chicopee Springfield

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Chicopee Springfield

Premium bedding, down duvets, blackout curtains, iron/ironing board
Lobby
Premium bedding, down duvets, blackout curtains, iron/ironing board
Terrace/patio
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Air conditioning

Explore the area

Map
440 Memorial Dr, Chicopee, MA, 01020
  • Chicopee Falls Dam
    15 min walk
  • Indian Motorcycle Museum
    6 min drive
  • Baystate Medical Center
    8 min drive
  • Springfield, MA (CEF-Westover Metropolitan)
    7 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn Chicopee/Springfield

Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (1000)
The price is €120
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Hampton Inn Chicopee/Springfield

About this property

Tru by Hilton Chicopee Springfield

Hotel in Chicopee with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center. Weekly housekeeping is available.
Tru by Hilton Chicopee Springfield offers 108 accommodations with irons/ironing boards and blackout drapes/curtains. Beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Tru by Hilton Chicopee Springfield. During your stay, you'll be within walking distance of Chicopee Falls Dam. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 15 minutes by foot from Chicopee Falls Dam and a 3-minute drive from Chicopee Memorial State Park
  • Cats and dogs welcome for a fee
Tru by Hilton Chicopee Springfield offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business center. A terrace, an arcade/game room, and a picnic area are also featured at Tru by Hilton Chicopee Springfield. Self parking is free.

This Chicopee hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6 AM–10 AM
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Indoor pool

Family friendly

  • Arcade/games room
  • Art supplies
  • Children's games
  • Children's toys
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels

Entertainment

  • 55-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Tru by Hilton Chicopee Springfield Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1004 reviews" "
Rating 8 - Good. 227 out of 1004 reviews" "
Rating 6 - Okay. 89 out of 1004 reviews" "
Rating 4 - Poor. 36 out of 1004 reviews" "
Rating 2 - Terrible. 28 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not a fan of being bothered at 3am because my TV was a little loud. Other than that the stay was great
Stayed 1 night in Sep 2024

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities
Fun decor and great free breakfast included
Stayed 1 night in Sep 2024

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff, and good breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Mari-Ann

Liked: Staff & service, property conditions & facilities
Friendly atmosphere
Stayed 2 nights in Sep 2024

8/10 Good

Christine

Stayed 1 night in Aug 2024

2/10 Terrible

Karen

Liked: Cleanliness
Disliked: Property conditions & facilities
I was woken up at 7:00 am by loud banging in the air conditioner. I called the front desk and they said to turn it off because the engineer would be in at 8:00. The noise got unbearably loud and sounded dangerous. I was forced to leave the room and check out early at 7:30 am. The clerk was supposed to email my receipt but did not.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2024

8/10 Good

alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and easy access off highway. Many places to eat in area
Stayed 2 nights in Sep 2024

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, easy access off the highway. Very good breakfast included. Traffic noise was inevitable but easily tolerable. The staff were all friendly and helpful. We have already booked apther stay for oir return trip.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dolores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to stores and restaurants. The lobby has a play area for children. The room was clean.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean and friendly!
Stayed 1 night in Sep 2024

8/10 Good

Abimael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You should give special to customers like me Thank
Stayed 1 night in Sep 2024

10/10 Excellent

Ayat

Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Stayed 1 night in Jun 2024

10/10 Excellent

Anabela, madison

Travelled with group
Love it Super clean
Stayed 1 night in Sep 2024

8/10 Good

JOSE

Travelled with partner
Liked: Cleanliness
Charge me $111.18 for “upgrade room” service that didn’t ask for… after i call to the hotel, they will take the fees off…i’ll see when check my credit card statement…
Stayed 2 nights in Aug 2024

10/10 Excellent

Yumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are so friendly and helpful.
Stayed 2 nights in Aug 2024

8/10 Good

Kadidia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Great service, breakfast buffet better than expected, 24-hour tea and coffee in lobby, clean. Gym and pool. Only issue is all single use dishware for breakfast, would love some reusable options. At least no styrofoam.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
There was nowhere to put our things at all, no drawers of any kind. No real night stands. Tiny closet and a few hooks on the wall. Also no carpet at all so walking on bare floors was not very comfortable. I went out and bought small rugs to put when you get out of bed and sitting at the toilet as the floor was cold to touch.
Stayed 2 nights in May 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Aasta

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean, and the beds and pillows were actually awesome.
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very polite, check in was super easy. The room was clean and the bed was so comfortable I fell asleep in Les than 4 minutes. Breakfast the following morning was delicious and check out was a breeze. Will be back! Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Khreltz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only request is that there be more towels available in the pool area. Otherwise everything was excellent.
Stayed 1 night in Aug 2024