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Tru by Hilton Chicopee Springfield

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Chicopee Springfield

Premium bedding, down duvets, blackout curtains, iron/ironing board
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Terrace/patio
Exterior
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Air conditioning
    Air conditioning

Explore the area

Map
440 Memorial Dr, Chicopee, MA, 01020
  • Chicopee Falls Dam
    15 min walk
  • Indian Motorcycle Museum
    6 min drive
  • Baystate Medical Center
    8 min drive
  • Springfield, MA (CEF-Westover Metropolitan)
    7 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn Chicopee/Springfield

Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (1042)
Hampton Inn Chicopee/Springfield

About this property

Tru by Hilton Chicopee Springfield

Hotel in Chicopee with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center. Weekly housekeeping is available.
Tru by Hilton Chicopee Springfield offers 108 accommodations with irons/ironing boards and blackout drapes/curtains. Beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Tru by Hilton Chicopee Springfield. During your stay, you'll be within walking distance of Chicopee Falls Dam. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 15 minutes by foot from Chicopee Falls Dam and a 3-minute drive from Chicopee Memorial State Park
  • Cats and dogs welcome for a fee
Tru by Hilton Chicopee Springfield offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business center. A terrace, an arcade/game room, and a picnic area are also featured at Tru by Hilton Chicopee Springfield. Self parking is free.

This Chicopee hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6 AM–10 AM
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Indoor pool

Family friendly

  • Arcade/games room
  • Art supplies
  • Children's games
  • Children's toys
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels

Entertainment

  • 55-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Tru by Hilton Chicopee Springfield Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1011 reviews" "
Rating 8 - Good. 230 out of 1011 reviews" "
Rating 6 - Okay. 88 out of 1011 reviews" "
Rating 4 - Poor. 36 out of 1011 reviews" "
Rating 2 - Terrible. 27 out of 1011 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent treatment from employees friendly clean
Stayed 1 night in Aug 2024

10/10 Excellent

Sally

Liked: Staff & service, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Abimael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet safe easy parking and don’t look you
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property....clean with a friendly staff!!
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Stayed 1 night in Aug 2024

8/10 Good

Jean, Brunswick

Travelled with family
The staff were very nice, breakfast was ok, prefer coffee makers in room.
Stayed 1 night in Aug 2024

8/10 Good

Leslie

Liked: Cleanliness
Nice stay
Stayed 1 night in Aug 2024

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

ladarra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff could have been more acknowledgeable and where things are located in this hotel and what they do offer instead of just checking the customer in and handing over the room keys. But over 4 out 5 would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Oluwafadeyemi

Liked: Cleanliness, staff & service, property conditions & facilities
The property aesthetic
Stayed 1 night in Aug 2024

10/10 Excellent

Aksiniya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and innovating. We had a great time. Too bad that the pool was very small. The fitness room was also small.
Stayed 1 night in Aug 2024

8/10 Good

Di

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new decoration, the food and coffee are good, staffs are friendly and welcoming. I would like to make a recommendation on the hair dyer in the bathroom that needs to checked. It has flame inside when it's on, it needs a clean as the back has lots of dust.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, clean, nice amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a short stay
Only stayed for a night on a road trip. Staff is friendly and helpful, no frills room but comfortable and clean. Small fridge, no coffe in the room but 24x7 coffee in the lobby. Free breakfast that was adequate. First place I’ve seen with a shower stall with a door instead of curtains 👍
Stayed 1 night in Aug 2024

8/10 Good

Eugene

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great stay
The stay was good. The kids loved the colorful lobby and the water bottle station. The room was clean. The water pressure was ok, but mild warm water. The amenities in the lobby were great (beverage station)
Stayed 1 night in Aug 2024

10/10 Excellent

Andrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly and clean
Clean and comfortably. Breakfast isn’t the best, honestly. Could double the pancake machine as that’s the best part. Our choice for Chicopee stays.
Stayed 1 night in Aug 2024

8/10 Good

Christian

Stayed 2 nights in Aug 2024

10/10 Excellent

Nazim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really helpful, nice room and convenient
Stayed 2 nights in Aug 2024

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia, Perth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off highway. Friendly staff. Clean spacious room. Good breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024