Best Western Springfield

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Springfield

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Seasonal outdoor pool
Free daily buffet breakfast
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Gym
    Gym

Explore the area

Map
6721 Commerce St, Springfield, VA, 22150
  • Springfield Town Center
    9 min walk
  • Northern Virginia Community College - Medical Campus
    5 min drive
  • Inova HealthPlex - Franconia/Springfield
    5 min drive
  • Washington, DC (DCA-Ronald Reagan Washington National)
    22 min drive

Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Best Western Springfield

Suburban hotel with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a microwave in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Springfield offers 177 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they enjoy the free breakfast at Best Western Springfield. During your stay, you're just a quick walk from Springfield Town Center. Free WiFi in public areas, free self parking, and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Springfield Town Center and 5 minutes from The St. James Sports Complex
Best Western Springfield offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at Best Western Springfield. Free self parking is available.

This Springfield hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in August.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hotel Springfield Mall
Best Western Springfield Mall
Best Western Springfield Hotel
Best Western Springfield
Best Western Springfield Hotel Springfield
Springfield Best Western
Best Western Springfield Hotel
Best Western Springfield Springfield
Best Western Springfield Hotel Springfield

Best Western Springfield Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 426 out of 1000 reviews" "
Rating 8 - Good. 272 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 74 out of 1000 reviews" "
Rating 2 - Terrible. 91 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay at this hotel, what a miserable experience. I booked a queen room and called morning of to see what their early check-in was. The front desk asked for my name and pulled up my reservation and told me I had a double room. I said I rented a queen room. She just ignored that and I thought maybe I misheard. I get in and I’m exhausted from driving so I go to sleep and think I’ll deal w the room in the morning bc it definitely was a double. I go to the front desk in the a.m. and they gaslight and tell me, a person that sleeps in a queen every night, that the bed I got was a queen and. I actually insisted that maintenance measure the bed. He measured it at 75” which is a double. 80” is a queen. This was without a doubt 75”. They lied to my face and told me it was a queen. I tried to take this up with Hotels.com but the people lied to them and said that it was definitely a queen even after maintenance verified it was a double. I called back to asked them why maintenance confirmed it was a double and they lied to Hotels.com and said it was a queen. I then told them, all of that aside, I did get a few bites on my legs last night so you might want to check and see if there’s bedbugs. Bedbugs are pretty common in hotels and I just asked them to check. The woman actually said I hope you didn’t bring those to our hotel. So, terrible service and lying employees. Never again.
Stayed 1 night in Aug 2024

10/10 Excellent

B2’s

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

IFE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Aaron

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Jul 2024

10/10 Excellent

Giang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast Delight
The lady NEVER explain that the rooms on the first 2 floors do not have a fridge or microwave. HOW DISAPPOINTING!!! But, the breakfast? It certainly made up for it!!! Breakfast was better than staying at a 5-star hotel elsewhere. 😋
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I stayed 2 nights in a row
Breakfast was good, wish I stayed in the same hotel 2 nights in a row
Stayed 1 night in May 2024

8/10 Good

Neiza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to Washington DC for decent price. TV wasn’t working in first room so they changed us. Only complaint is that no cold water was coming out of sink or shower.
Stayed 4 nights in Jul 2024

6/10 Okay

weiyue

Stayed 1 night in Jul 2024

10/10 Excellent

Josphat, Nairobi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel; pleasant staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Jul 2024

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Earl

Stayed 1 night in Jul 2024

2/10 Terrible

Janet, Orlando

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

cameron

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the service from the members that worked at the hotel. I did not like the hotel room at all. Sockets had a shortage so had to rotate sockets just to charge my phone. No water provided had to pay out the vending machine for an over priced beverage. Incident fee is to damn high. Cut the water off 40 minutes before check out time. Do not recommended this place.
Stayed 3 nights in Jul 2024

8/10 Good

Joshua

Stayed 1 night in Jul 2024

8/10 Good

dariusz, Alexandria

Stayed 2 nights in Jul 2024

10/10 Excellent

Tulshidas

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Sydney

Stayed 6 nights in Jul 2024

10/10 Excellent

Ranee and Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
This is a very clean hotel! Loved the pool too. The staff from front desk to the maid's were so friendly.
Stayed 2 nights in Jul 2024

6/10 Okay

Patty

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good hotel and great rates
Was in town for basketball tournament. Hotel was within driving distance to venue. Full breakfast was served and room was comfortable and clean. Main entrance to hotel though was not clean. A garbage can just outside was overfilled and garbage littered the entrance. Other than that, it was a pleasant stay.
Stayed 2 nights in May 2024

10/10 Excellent

Lilian, BRONX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal is very nice, helpful and professional.
Stayed 2 nights in Jul 2024

10/10 Excellent

Meysi

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything great
Stayed 1 night in Jul 2024