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Best Western Springfield West Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Springfield West Inn

Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking included
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
429 Riverdale Street, West Springfield, MA, 01089
  • Big E
    9 min walk
  • McDonald's
    4 min walk
  • Springfield Union Station
    11 min drive
  • Hartford, CT (BDL-Bradley Intl.)
    27 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn West Springfield

Pool
Breakfast included
Parking included
Free WiFi
3.5 out of 5, Good, (1004)
The price is €104
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Quality Inn West Springfield

About this property

Best Western Springfield West Inn

Hotel with free breakfast, steps from Connecticut River
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Best Western Springfield West Inn gets good marks from our customers. During your stay, you're just a quick walk from Connecticut River. Features include free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a 24-hour business center, a computer, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the clean accommodations and the breakfast
  • Steps from Connecticut River and 6 minutes by car from MassMutual Center
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Springfield West Inn. Self parking is free.

This West Springfield hotel is smoke free.

Guests are served free continental breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Best Western Springfield West Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 357 out of 1001 reviews" "
Rating 8 - Good. 371 out of 1001 reviews" "
Rating 6 - Okay. 152 out of 1001 reviews" "
Rating 4 - Poor. 63 out of 1001 reviews" "
Rating 2 - Terrible. 58 out of 1001 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
A staff member had clearly used the bathroom of our room before we checked in, as the bathroom light was on, the room stunk of feces and the toilet had feces in it. I do not blame the housekeeping staff, as it was probably a maintenance person, but since the bathrooms had no fan, our first night in the room was stink. The person who checked us in was really great and helpful.
Stayed 2 nights in Sep 2024

4/10 Poor

Giana

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Albert

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Place was not the cleanest ….
Stayed 1 night in Sep 2024

2/10 Terrible

Jacquelyn

Stayed 1 night in Sep 2024

4/10 Poor

Erica

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No daily service to the room for 3 days unless requested. Had to get extra towels for the next day on our own.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ruth J

Stayed 4 nights in Sep 2024

8/10 Good

philip

Stayed 1 night in Sep 2024

6/10 Okay

Nadine

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room was musty. It acted up my sinuses Couldn’t sleep.
Stayed 1 night in Sep 2024

8/10 Good

judith

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Eugene

Stayed 2 nights in Sep 2024

8/10 Good

Sherry

Liked: Staff & service, property conditions & facilities
The hotel was rather nice, on the surface it was clean. When moving a table to find an outlet, it was very dusty behind the furniture, but otherwise it was a great last minute accommodation. The staff were all friendly and professional.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Business traveller
It was a good stay. Staff was great. Hotel is just a little dated
Stayed 3 nights in Sep 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Big E
Stayed 2 nights in Sep 2024

4/10 Poor

Chris

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Loud music being played in back parking lot
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Sep 2024

6/10 Okay

Jack

Travelled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay, clean and friendly.
The bathroom is older but was clean. The linens were clean. The shower was nice and hot. The staff was very friendly.
Stayed 3 nights in Sep 2024

2/10 Terrible

marilyn

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Timothy

Disliked: Cleanliness, amenities, property conditions & facilities
The room was bad. The bathroom was dingy and minimally clean and it was gross not having the sink in the bathroom with the toilet. The beds were uncomfortable and the sheets stuff and scratchy. The dresser had broken and missing drawers and the refrigerator was dented and in terrible condition. We will not be staying here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay.
We stayed one night, and it was convenient for our purposes. Every one we came in contact with was very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Katrina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Maddie

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Jul 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Great value for the price. The complimentary breakfast was better than most
Stayed 1 night in Aug 2024