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Best Western Jacksonville Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Jacksonville Inn

Indoor pool
Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1709 W Morton Ave, Jacksonville, IL, 62650
  • Illinois College
    ‪3 min drive‬
  • Morgan County Fairgrounds
    ‪3 min drive‬
  • Governor Duncan Mansion
    ‪4 min drive‬
  • Jacksonville, IL (IJX-Jacksonville Municipal)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Soundproofing, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Soundproofing, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Sleep Inn & Suites

Pool
Breakfast included
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (470)
The price is €87
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Sleep Inn & Suites

About this property

Best Western Jacksonville Inn

Hotel in Jacksonville with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Best Western Jacksonville Inn offers 56 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. LED televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Jacksonville Inn. During your stay, you'll be within walking distance of Illinois College. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a business center, and conference space
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Illinois College and a few minutes from Jacksonville Community Park
  • Dogs welcome for a fee (restrictions apply)
Best Western Jacksonville Inn offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Best Western Jacksonville Inn. Free self parking is available.

This Jacksonville hotel is smoke free.

Guests are served free full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • LED TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day (maximum USD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Country Hearth Jacksonville
Country Hearth Motel Jacksonville
Best Western Jacksonville Inn
Best Western Jacksonville
Amerihost Inn Jacksonville Hotel Jacksonville
Best Jacksonville Jacksonville
Best Western Jacksonville Inn Hotel
Best Western Jacksonville Inn Jacksonville
Best Western Jacksonville Inn Hotel Jacksonville

Best Western Jacksonville Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 309 out of 627 reviews" "
Rating 8 - Good. 200 out of 627 reviews" "
Rating 6 - Okay. 67 out of 627 reviews" "
Rating 4 - Poor. 31 out of 627 reviews" "
Rating 2 - Terrible. 20 out of 627 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Donna, Collinsville

Stayed 1 night in Sep 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked two seperate rooms for this stay as we were in town for my sister’s wedding. I booked one of the suites for her so we had a place to get ready in for the wedding and the space worked out well. The room with two queen beds was kind of small with not much room to move in. Both rooms were clean!
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stopover during a long cross country trip
very nice - stayed an extra day
Stayed 1 night in Sep 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were amazing best service i have seen in quite awhile thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the cleanest hotels we've ever stayed in. Jean at the front desk was wonderful!!! I would drive extra miles to stay here again!!
Stayed 1 night in Sep 2024

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and efficient. Room was clean and spacious. Bed and pillows were very comfortable. Breakfast was included and very good. Great experience!
Stayed 1 night in Oct 2024

10/10 Excellent

DIana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager on duty was very nice, helpful and courteous
Stayed 1 night in Sep 2024

10/10 Excellent

Tom

Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stop over on cross country trip.
Very nice and quiet - dog friendly and people friendly.
Stayed 1 night in Sep 2024

6/10 Okay

Terry

Travelled with family
Didn’t really like anything except the pool room
Stayed 1 night in Sep 2024

4/10 Poor

Davion

Stayed 1 night in Aug 2024

8/10 Good

Marsha

Liked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Bed bugs
Bed bugs/fleas in my room I was bitten while sleeping
Stayed 2 nights in Aug 2024

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, amenities
The staff was friendly and the place was very clean. EVERTHING sparked! The breakfast was also good, and the place was nice and quiet. I took off stars because of the odor, especially in my room. I couldn't place it, but I suspected it was because this is an older hotel and it's hard to get old odors out. If I was going to stay in the room all day I would have asked for a different room, but I was gone all day and only needed it at night. I got used to it after several minutes. Otherwise, the place was comfortable and the price was right.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Thanks
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Crazy Big Room, but...
What was good - upsizing to essentially a double sized room was inexpensive. Bedding, towels, bathroom and sink areas were clean. What was not so good - very strong musty smell. The room is in serious need of re-carpeting. We bought fabreeze and a stand alone air freshener from the HyVee but it didn't help much. There were fans blowing in the hallways so we figured the entire hotel had issues and did not ask to change rooms. The upstairs hallway was also a little spongey walking to our room, like the subfloor didn't have enough support. There has definitely been water damage. All in all, the room had potential, but I couldn't recommend it in its current condition.
Stayed 1 night in Aug 2024

8/10 Good

Craig, Mississauga

Business traveller
Liked: Cleanliness, staff & service, amenities
Good breakfast
Stayed 5 nights in Aug 2024

10/10 Excellent

Grishel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very nice! Breakfast was good. Very comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable, quiet hotel, nearby restaurants and close to the highway.
Stayed 2 nights in Aug 2024

10/10 Excellent

karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Lorenny

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service!!
Stayed 2 nights in Jul 2024