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Best Western Jacksonville Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Jacksonville Inn

Indoor pool
Lobby
Exterior
Reception
Suite, 1 King Bed, Non Smoking, Jetted Tub

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Air conditioning
  • Parking included
  • Housekeeping
  • Gym
  • Free WiFi

Explore the area

Map
1709 W Morton Ave, Jacksonville, IL, 62650
  • Illinois College
    3 min drive
  • Morgan County Fairgrounds
    3 min drive
  • Applebee's Grill + Bar
    3 min walk
  • Jacksonville, IL (IJX-Jacksonville Municipal)
    9 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Soundproofing, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Soundproofing, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Jacksonville Inn

Hotel in Jacksonville with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Best Western Jacksonville Inn offers 56 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. LED televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Jacksonville Inn. During your stay, you'll be within walking distance of Illinois College. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a business center, and conference space
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Illinois College and a few minutes from Jacksonville Community Park
  • Dogs welcome for a fee (restrictions apply)
Best Western Jacksonville Inn offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Best Western Jacksonville Inn. Free self parking is available.

This Jacksonville hotel is smoke free.

Guests are served free full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • LED TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day (maximum USD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Country Hearth Jacksonville
Country Hearth Motel Jacksonville
Best Western Jacksonville Inn
Best Western Jacksonville
Amerihost Inn Jacksonville Hotel Jacksonville
Best Jacksonville Jacksonville
Best Western Jacksonville Inn Hotel
Best Western Jacksonville Inn Jacksonville
Best Western Jacksonville Inn Hotel Jacksonville

Best Western Jacksonville Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 306 out of 622 reviews" "
Rating 8 - Good. 199 out of 622 reviews" "
Rating 6 - Okay. 67 out of 622 reviews" "
Rating 4 - Poor. 30 out of 622 reviews" "
Rating 2 - Terrible. 20 out of 622 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Bed bugs
Bed bugs/fleas in my room I was bitten while sleeping
Stayed 2 nights in Aug 2024

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, amenities
The staff was friendly and the place was very clean. EVERTHING sparked! The breakfast was also good, and the place was nice and quiet. I took off stars because of the odor, especially in my room. I couldn't place it, but I suspected it was because this is an older hotel and it's hard to get old odors out. If I was going to stay in the room all day I would have asked for a different room, but I was gone all day and only needed it at night. I got used to it after several minutes. Otherwise, the place was comfortable and the price was right.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Thanks
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Crazy Big Room, but...
What was good - upsizing to essentially a double sized room was inexpensive. Bedding, towels, bathroom and sink areas were clean. What was not so good - very strong musty smell. The room is in serious need of re-carpeting. We bought fabreeze and a stand alone air freshener from the HyVee but it didn't help much. There were fans blowing in the hallways so we figured the entire hotel had issues and did not ask to change rooms. The upstairs hallway was also a little spongey walking to our room, like the subfloor didn't have enough support. There has definitely been water damage. All in all, the room had potential, but I couldn't recommend it in its current condition.
Stayed 1 night in Aug 2024

8/10 Good

Craig, Mississauga

Business traveller
Liked: Cleanliness, staff & service, amenities
Good breakfast
Stayed 5 nights in Aug 2024

10/10 Excellent

Grishel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very nice! Breakfast was good. Very comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable, quiet hotel, nearby restaurants and close to the highway.
Stayed 2 nights in Aug 2024

10/10 Excellent

karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Lorenny

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service!!
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Moses, Murfreesboro

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service. Very happy to know there is a pool in this hotel. We will try it next time.
Stayed 1 night in Jul 2024

8/10 Good

Darnell

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service.
Stayed 4 nights in Jul 2024

8/10 Good

Kyler

Stayed 1 night in Jul 2024

8/10 Good

Kyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and nice environment. Good breakfast. A little pricey tho.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nelda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice we stay often
Stayed 1 night in Jul 2024

10/10 Excellent

stacy j

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet and close to everything
Stayed 1 night in Jul 2024

8/10 Good

Brooke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Amy

Liked: Staff & service
Okay
Bed was not super comfortable. Breakfast was good. Fast service for the couple of items we requested. Pool area was nice. Thought it was a little pricey for the stay. Probably would find a cheaper option next time.
Stayed 2 nights in Jul 2024

10/10 Excellent

cathleen

Stayed 2 nights in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet!
Stayed 1 night in Jul 2024

6/10 Okay

Christina

Stayed 1 night in Jul 2024

4/10 Poor

Tanya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wet and not nice
Our entire room was wet. The beds, the floor, everything. There had dehumidifiers set up all over the halls but it didn’t seem to help. We weren’t allowed to hang out in the lobby either. It was very strange. We were there with our whole softball team for a state tournament and had to be outside to be together at the hotel. They just weren’t very nice and accommodating. Wouldn’t recommend the place.
Stayed 1 night in Jul 2024