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Quality Suites Springdale West I-49

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Suites Springdale West I-49

Lobby
Indoor pool, pool loungers
Lobby
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
1099 Rieff St, Springdale, AR, 72762
  • Ozark Center Point Place
    14 min walk
  • Arvest Ballpark
    3 min drive
  • Northwest Medical Center - Springdale
    5 min drive
  • Springdale, AR (SPZ-Springdale Municipal)
    12 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Room
Holiday Inn Springdale/Fayetteville Area, an IHG Hotel
Pool
Hot tub
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (843)
The price is €125
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Holiday Inn Springdale/Fayetteville Area, an IHG Hotel

About this property

Quality Suites Springdale West I-49

Hotel in Springdale with free breakfast and a 24-hour front desk
An indoor pool, a spa tub, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Quality Suites Springdale West I-49 offers 69 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site.
Our customers tell us they can't get enough of the helpful staff at Quality Suites Springdale West I-49. During your stay, you'll be within walking distance of Ozark Center Point Place. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • 14 minutes by foot from Ozark Center Point Place and a 3-minute drive from Arvest Ballpark
Quality Suites Springdale West I-49 offers its guests an indoor pool and a spa tub. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Quality Suites Springdale West I-49 also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Springdale hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Springdale
Comfort Suites Springdale
Quality Suites
Quality Suites Springdale West I-49 Hotel
Quality Suites Springdale West I-49 Springdale
Quality Suites Springdale West I-49 Hotel Springdale

Quality Suites Springdale West I-49 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 260 out of 713 reviews" "
Rating 8 - Good. 218 out of 713 reviews" "
Rating 6 - Okay. 122 out of 713 reviews" "
Rating 4 - Poor. 61 out of 713 reviews" "
Rating 2 - Terrible. 52 out of 713 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Richard

Travelled with family
Disliked: Cleanliness
I needed a room last minute and many area hotels were unavailable, so I booked this one as it was nearby. When I checked in I realized I had an accessible room and it was a connecting room. Since all I needed was 2 beds to sleep in, I didn't complain to desk when I realized that the door was missing the striker plate on the doorframe as the door seemed to lock anyway. The room appeared clean as did the bed. The shower had considerable mildew in it. The AC was nowhere close to the temp it was set and did not keep room cool. Also the connecting room door seemed thin and did little to muffle the next room occupants discussion. If I wasn't so tired when I got there, I would have complained at the desk. As it was i left the next morning, so I wrote it off as a unpleasant experience and will not return.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Aug 2024

6/10 Okay

Taylor

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is super average. Not dirty, but not clean. Not old, but not fresh. Don't expect anything more. The front desk attendant was so sound asleep when we arrived (7pm) that I had to climb over the front desk and pound on it with my fist to wake him up. Verbal queries and the ringing phone did nothing to break his slumber. We all thought he might be dead. If you're passing through, Quality Suites will suffice for one night. Beyond that, pay a little more for a better spot.
Stayed 1 night in Aug 2024

6/10 Okay

Laura

Travelled with family and small children
The front desk guy was rude, he was playing some game on his phone and was in a hurry to get back to it. We checked in around 9 pm and there was food on the elevator floor that was still there the following morning at check out 9am. The breakfast lady was really nice and attentive. She made fresh biscuits for my kids.
Stayed 1 night in Jul 2024

6/10 Okay

Edith

Travelled with family
The hotel was not terrible, but it also wasn't amazing. It was a decent stay with adequate accommodations. The lobby waiting area was a bit dirty (crumbs on the floor and seats). There was hardly ever anyone at the front desk, you had to wave them down from the back office. I had a good night's sleep both nights I was there so I can't complain. The price was a little high for what they offer but the area was safe, and the place was decently clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Cody

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Dehlila

Liked: Staff & service
Disliked: Cleanliness, room comfort
.
People spray painting cars in the parking lot, hot tub didnt work, pool is small & very very warm
Stayed 1 night in Jun 2024

2/10 Terrible

Dehlila

Liked: Staff & service, room comfort
...
There was a couple in the parking lot parked next to my car. They spray painted their white Dodge Durango black, in the parking lot. Apparently the propertys maintenance man said he could do it. The pool was very, very warm & the hot tub didn't even work. Beds were comfortable.
Stayed 1 night in Jun 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Door was hard to open and shut
Stayed 2 nights in Jun 2024

4/10 Poor

Rosa

Disliked: Property conditions & facilities, room comfort
Not worth the money
The toilet did not always flush properly. The lock on the top of the door was not functional. The bed was not comfortable. Overall the place looked run down. I was on the second floor and there was not supposed to be any smoking but all I smelled was cigarettes.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Way Over priced
Hotel is old. Carpets sticky in the hallways. When 1st checked in my room was cool & appeared clean but in daylight the next morning was showing its age. Hot tub closed with caution tape & no way would I let any kids in that pool. Staff was pleasant - breakfast descent just very disappointed for the $$$ will not go back!
Stayed 2 nights in Jun 2024

2/10 Terrible

karla, alexandria

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
We had to leave the property last minute as we found bed bugs in our rooms. We had 12 rooms and last minute had to look for other lodging as this hotel was absolutely not habitable unless you wanted to carry bed bugs home with y ou. Do not stay here
Stayed 6 nights in Jun 2024

6/10 Okay

Douglas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs updated and cleanliness was not consistent. The amount of money I paid did not match the quality I would expect.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honest Staff
Stayed 1 night in Jun 2024

10/10 Excellent

Daii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 3 nights in Jun 2024

10/10 Excellent

Kathleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joan the breakfast attendant was the most amazing person! Very helpful! Kind! Loving!
Stayed 3 nights in May 2024

10/10 Excellent

Johnathan

Stayed 1 night in May 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

jimmy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Didn’t like anything. The toilet would not flush. Asked for a plumber, never got a plumber. We cut our trip short and left a day early. Will not stay at another quality inn.
Stayed 3 nights in May 2024

8/10 Good

Donna, Blue Mountain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot was almost non existent with the other hotel so close. Everything else was good.
Stayed 1 night in May 2024

2/10 Terrible

Hannah

Disliked: Cleanliness, property conditions & facilities
I booked this hotel for my daughter and in the middle of the night when she pulled her sheets back she discovered bed bugs. She would have left but is young and was traveling alone so she didn’t know what to do. The front desk gave her a new room but she slept on the floor because she was too worried about getting into bed again. When she asked the front desk if she could use a washing machine to ensure she wasn’t leaving with any bed bugs, they said it was broken (is that why they have bed bugs? They aren’t able to wash things? Yikes!) When asked if she could have a refund she was told “no” since we booked with a 3rd party. I’m very disappointed with this experience, but probably wouldn’t have written this review if they’d tried to even make this right by letting her wash her things and refunding us.
Stayed 1 night in May 2024